酒店回复: Dear Guest,Thank you for your strong endorsement for Hotel Faber Park Singapore - Handwritten Collection. We are delighted to hear that you appreciated the panoramic view, clean comfortable room, safe environment and friendly service. It is gratifying to know that our location and amenities contributed to your overall experience exceeding your expectations. We look forward to welcoming you back on your next visit.Warm regards,JanetGuest Experience Executive
酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We regret to learn that you experienced disturbances although windows of rooms facing the road have double glazed windows to mitigate noise pollution from passing vehicles. As the city winds down in evening time, the noise generated from passing traffic also dies down accordingly, in time for our guests to settle in our comfortable beds. We are located near the serene Mount Faber Park, where you can enjoy lush greenery and nature walks. At the same time, getting around is easy with a bus stop right at our doorstep connecting to the nearest MRT, shopping malls (Vivocity) and tourist attractions (Sentosa Island), giving quick access to all the major attractions in the city. We appreciate your comments about the shower and the pool area, as they are valuable in helping us improve our facilities. We hope you will consider returning in the future for a more enjoyable experience.Warm regards,JanetGuest Experience Executive
酒店回复: Dear Rebecca,Thank you for your strong recommendation! We are delighted to hear that you found our location convenient, especially for visiting Sentosa, with the bus stop and Sentosa Express nearby, as well as easy access to restaurants and MRT stations. We are also pleased that you enjoyed exploring the nearby VivoCity for its variety of shopping and dining options.It is wonderful to hear that our front desk staff made a positive impression with their friendliness and attentiveness. Your kind compliments have been shared with the Hotel Team, and we look forward to welcoming you back soon for another great stay!Warm Regards,RolandGuest Experience Executive
4.7分
高级双人床房
家庭亲子
酒店离环球影城很近,交通十分便利,早餐厅也提供晚餐,味道很不错。
就是我订房时希望不要角落房,安静点,可是最后给了我就是角落房及临着主接,晚上比较吵。
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酒店回复: Dear Guest,Thank you for your positive feedback regarding your recent stay at Hotel Faber Park Singapore - Handwritten Collection. We are delighted to hear that you enjoyed our convenient location near Universal Studios and appreciated the quality of our dining options. We are experiencing a period of high occupancy and sincerely apologize for the room assignment that did not meet your preferences for a quieter space. Your comments will be taken into consideration as we strive to enhance our guest experience. We look forward to welcoming you again.Warm regards,JanetGuest Experience Executive
酒店回复: Dear lather,We are delighted to hear that we exceeded your expectations! Our location, with a bus stop right outside, provides easy access to HarbourFront MRT and direct routes to the city center. It’s also great to know that you found your room efficiently designed and well soundproofed with our double-glazed glass windows.We truly appreciate your kind words about our front desk team, and we are glad that the drinks and warm welcome added to your positive experience. Your compliments have been shared with the entire Hotel Team, and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
酒店回复: Dear Guest,We are delighted to hear that you enjoyed your stay with us. It is wonderful to know that you found your room comfortable and quiet, and that our convenient location with a bus stop right outside met your needs. We are also glad you enjoyed our comfortable pillows, efficient air conditioning, and rooftop swimming pool. We hope you had a great time touring Singapore and look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our new and well-maintained facilities as well as the cleanliness of our rooms. Our hotel focuses on providing attentive, in-person service at the front desk to ensure guests receive immediate assistance. While we do not currently offer QR code services or online room service, guests may conveniently contact our reception at any time via the in-room phone. We hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive
全景不错,居住舒适,安全也有保障,是个不错的选择,推荐大家都来住,房间干净整洁,床品舒适,隔音效果好。前台服务热情周到,办理入住快捷。位置便利,周边配套齐全,整体体验超预期,下次还会选择入住!
房间比较小,这个很正常。但是临大马路太近了,晚上还好,早上车特别多,就很吵了,我自己睡眠质量很好的,住的这两天都没有休息好,还是预订前对噪音想的简单了。另外就是有些设计还挺反人性的,比如花洒巨低,只能手持或者用头顶的花洒。还有就是游泳池很小,也没有遮阳伞。周围也没啥可逛的。反正我从其他酒店搬过来是后悔死了。新加坡很小,不用为了去圣淘沙方便来住这边
如果去圣淘沙,酒店位置非常满意赞,门口就是公交车2站到vivo City,吃饭地铁圣淘沙express都在这~酒店早餐比较简陋,不建议购买,2站的vivo city美食多到吃不过来,便宜又美味。吃完早午餐直接上岛圣淘沙,玩完回来吃个饭再回酒店,又是完美的一天。
设施:酒店设施还行,已经给的走廊最后一间,但是其他房间关门声基本不隔音,早上7点必定吵醒。
卫生:卫生OK,热带国家小蚂蚁啥的,可以接受
服务:前台几位工作人员都非常nice,一张大床房能给我们2床单人被,其他酒店经常做不到,此处点一万个赞,前台中文流利,丝滑入住,且无需押金。
酒店离环球影城很近,交通十分便利,早餐厅也提供晚餐,味道很不错。
就是我订房时希望不要角落房,安静点,可是最后给了我就是角落房及临着主接,晚上比较吵。
最开始预定的时候我以为这个酒店交通可能不会那么方便,因为我知道酒店距离港湾地铁站1.5㎞左右,但是万万没有想这个地方居然楼下就是巴士站,而且有很多班巴士,我之前一直以为巴士可能得隔很久才能有一班,但是这边巴士频率很高而且还很快,最重要的是我可以做双层巴士来看新加坡的街景,感觉非常舒服
进入房间之后,第一反应就是我感觉房间比我想的大,因为我在预定详情的时候已经知道房间只有15平米,但是这个房间的空间利用率很好,而且这个床真是超乎我想象的大和舒服,我睡的很好!
然后,虽然只有15平,但是干湿分离,而且放行李,然后放日常用品的地方桌椅都有,我觉得这点非常好,因为我住的是靠道路的那一边,最开始还很担心对面就是大马路,会不会噪音很大?但是这个隔音做的还不错,至少我没觉得吵。
然后前台是有中文服务的,服务人员的态度很好,还专门给我介绍,前台有饮料,可以喝那个柠檬水,很好喝
因为之前经常总听说新加坡的酒店又小又破,我对这家酒店期待并不高,没想到住的很舒服,如果有机会再来我还会住这里。
干净整洁,舒适便捷,性价比很高,服务也很热情,遇到的工作人员都会主动问好,前台也总会有一位会说流利普通话的员工,沟通很方便!唯一缺点就是面积太小别的都很满意!
房间虽小但很精致,唯一缺点就洗澡花洒很低,使用感稍差。有中文服务,附近有咖啡店和商场,门口就有公交车,出行很方便,酒店也很新。从性价比来看,值得推荐。外面景也很美,离环球也很近。
房间比较小,在新加坡可能都这么大,干净还是ok的,只是这个打扫卫生的人员我,有些太敷衍,只倒下垃圾,床铺都不收拾
由于入住当晚刚好遇到研学团队,最后前台给升级了带阳台的大床房,冰箱里备了酒水和零食,服务很好,早餐挺丰富的,总体来说还是不错的
设施:设施很新啊,游泳池有,但是我没去
卫生:卫生没什么问题
环境:房间比较小吧,不算很大,别的没啥问题
服务:他这个酒店回邮件比较慢,要下楼去找他,没有我上个酒店一样扫码,没有网上客房服务