酒店回复: Dear Mallorie, I sincerely appreciate you taking my call so that we could discuss your concerns. I am truly sorry for the mishaps during your stay however I am so glad that we were able to resolve your concerns together. Thank you for your feedback as it is valuable to us. Your satisfaction is important to us. Thanks again, we sure hope that you will give us another try to make it a more enjoyable stay.
酒店回复: Dear Ms. Heather,We sincerely apologize for any inconvenience as we do not share personal guests information. Our hotel appreciates and respects guests privacy, and more importantly we are happy to help in anyway because your happiness is critical to us. Again, we hope that you have another opportunity in the future.
酒店回复: Dear Marcia,It is great to hear that our staff was friendly and that you enjoyed our hot breakfast. However, we are sorry to hear that you did not have a chair while our management team, housekeeping or maintenance, and front desk could have surely taken care of your concerns. Thanks again for reaching out to us. Our apologies about the City of Winnfield water as it is okay, but we will reach out to them to advise them about your concerns as well.
4.0分
其他
原文
翻译提供方：Google
合适的
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酒店回复: Dear Larry,Thank you for completing our survey and giving us high ratings about your stay. Moreover, we are happy to hear that it was convenient as well. Hope to see you again in the near future.
5.0分
其他
Check in & out staff was very professional and knowledgeable about the area.
Housekeepers came and went without interruption. Very much appreciated.
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酒店回复: Dear Mr. Ramirez,Our Rodeway team is pleased to provide you with an easy check-in and out. Moreover, we are glad to hear that our staff was able to assist you with professionalism and without interruption. Hope to see you again soon!
3.0分
其他
Swimming pool broken. I booked a room with jetted tub. That was broken. Work out area closed.
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酒店回复: Dear Ray,We sincerely regret that our pool is out of service. More importantly, we apologize for the inconvenience and your patience while the jacuzzi jets are repaired. Thank your for consideration as we have completed renovations and we are in the process re-opening the work-out area.
5.0分
其他
Clean room. The staff was friendly. The bed was comfortable. Microwave & refrigerator in the room.
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酒店回复: It was such a joy to hear that you enjoyed your stay, and it was comfortable. Moreover, we are happy to hear that you enjoyed our friendly staff. Hope to see you on your next visit.
4.0分
其他
Friendly staff. Comfortable bed. New furniture in some rooms. Microwave & refrigerator in the room was a nice plus.
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酒店回复: Thank you for the kind and gentle words about your stay. We are excited that we have friendly staff to accommodate. Our Rodeway staff is pleased to hear you like our renovations.
5.0分
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The staff was friendly & helpful. The room was clean & had a microwave and mini refrigerator which was very convenient. The hotel is walking distance to Walmart, Murphy USA & Burger King.
酒店的位置很不错，就在高速旁边也靠近沃尔玛超市，交通吃饭都很方便，房间比较大，周边也很安静，比较安全，早餐不错，有比较高的标准，性价比很高，好评！
我支付的 4 间客房中，有 1 间是吸烟房。
我支付的 4 间客房中，有 1 间在床单下发现用过的验孕棒。
我支付的 4 间客房中，有 1 间在淋浴间里留下了脏毛巾。
我支付的 4 间客房中，有 1 间使用了一半的洗发水瓶。
我支付的 4 间客房中，有 2 间在床头柜和床头板上发现可疑物质。
我支付的 4 间客房中，有 4 间水是棕色的。
前台的女士很爱管闲事，问了一些私人问题，然后把我的个人信息告诉了她的一个朋友，我对此非常不满意，也觉得这很不专业。下次我可能会选择其他地方。
工作人员很友好，早餐也不错。
房间里没有椅子，所以如果要坐的话，只能坐在床上。我们房间里的电视机坏了，浴室里的水是浅棕色的，而不是清澈的。
合适的
Check in & out staff was very professional and knowledgeable about the area.
Housekeepers came and went without interruption. Very much appreciated.
Swimming pool broken. I booked a room with jetted tub. That was broken. Work out area closed.
Clean room. The staff was friendly. The bed was comfortable. Microwave & refrigerator in the room.
Friendly staff. Comfortable bed. New furniture in some rooms. Microwave & refrigerator in the room was a nice plus.
The staff was friendly & helpful. The room was clean & had a microwave and mini refrigerator which was very convenient. The hotel is walking distance to Walmart, Murphy USA & Burger King.