The room was clean and comfortable! Parking is a little confusing and no one explained where to park based on where our room was. We had an issue with the toilet, but the front desk person did come pretty quick to assist. Overall the hotel is well maintained, even though it is an older building, the rooms are updated and cheerful!

I specifically booked this hotel because of the high ratings of cleanliness. It wasn’t as close to the event I was coming for as others, but I will drive a little farther and pay a little more for a hotel that people find to be clean.

When I showed up at 9 o’clock at night after a long day and checked in, I went to take a shower and there was no shower curtain. And then pulled back the sheets on one of the beds and sat down only to realize the fitted sheet was covered in tiny, fine dark hairs.

I called the front desk and a very kind employee brought me a shower curtain and took pictures of the sheet on the bed to show her manager. I was only wanting a two bed room so I just slept in the other bed which appeared to be clean.

I was a little frustrated that the entire time I was there, the bed was never changed, and no one spoke further to me about it.

I guess I don’t know how to rate this hotel in cleanliness because my room was very disappointing

Room was SUPER CLEAN, very comfortable. The breakfast was great, my wife had GF options. Location was central to the conference we were attending. Would highly recommend, and would stay there again.

This was my first time staying at Unity Village & Hotel. The property was so beautiful and the room was very nice too. The breakfast was nice and hot each day which was perfect for my daughter and her friends. The staff was very friendly and always professional. On our last day, checking out, it was nice chit chatting with Christian at the front desk. We had a funny conversation about football (and how I liked the Raiders). LOL Christian had a great personality and was also nice enough to take pictures of me, my daughter and her friends for our memories of the trip. After we left heading back home, we realized my daughter’s friend left her water bottle in the hotel lobby. I called the hotel back and Christian answered. After explaining everything, Christian said someone from the team would call me the next morning (a Monday) with shipping options to send me the water bottle. Well, I was pleasantly surprised when we received the water bottle in the mail that Wednesday! That’s SO nice of Christian and the hotel staff for shipping the water bottle. That type of customer service spoke volumes about Christian and the Unity Village & Hotel staff. You have definitely earned a new customer. I couldn’t wait to tell my husband. Now, we have a new hotel to stay at when in Kansas City, MO! Thank you so much!

Everything about this property is awesome! Beautiful, safe, and oh so comfortable. The staff was amazing. We loved the walking trails, the rock garden and the outdoor space. Convienently located to Kauffman stadium. The experience was more than we could have expected