酒店回复: Dear Valued Guest, Thank you sincerely for taking the time to share your wonderful feedback! We are thrilled to hear that your stay was enjoyable and that you found our accommodations clean, comfortable, and a great value. It’s heartening to know our team’s warm and attentive service resonated with you, and that the dining experience left such a memorable impression—this is exactly what we strive to deliver. Your kind words inspire us to continue upholding the high standards we set for hospitality and quality. Providing exceptional experiences at a remarkable value remains at the core of our mission. We would be honored to welcome you back whenever your travels bring you our way.Best Regards,Faig BayramovOperations Manager
酒店回复: Dear Guxiaonan,Thank you for taking the time to share your detailed review. We are delighted to read that you appreciated our hotel's unique location as a glimpse into local life and that our front desk and restaurant teams made such a positive impression with their excellent service.However, we are genuinely sorry to hear about the inconveniences you faced in your room. Please accept our sincere apologies for the shower curtain oversight and the disruptive air conditioner. We understand how these issues can significantly impact your rest and safety, and we are truly sorry for the disappointment caused.Your feedback is essential, and we have already shared it with our Housekeeping and Maintenance teams to ensure the shower is equipped correctly and the AC unit is inspected and serviced.It would be our pleasure to have you as our guest again to show you the improved experience you deserve.Best Regards,Faig BayramovOperations Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your wonderful feedback! We are delighted to hear that your stay met your expectations and that you found our amenities—especially the bathroom, bed and front desk service—to your liking. It’s great to know that our accommodations were perfect for your business trip.We truly appreciate your helpful note about the checkout slip for customs; it’s always our goal to ensure a smooth and hassle-free experience for our guests.Thank you again for your kind words—we’d be honored to welcome you back on your next visit!Best Regards,Faig BayramovOperations Manager
酒店回复: Dear Guest,Thank you so much for taking the time to share such delightful feedback about your recent stay with us.We are absolutely thrilled to read your comments. It is our highest goal to provide a professional, stylish, and tasteful environment for our guests, and we are so glad to know that this resonated with you.Your kind words about our breakfast offering and, most importantly, our staff have truly made our day. Our team is passionate about providing genuine, heartfelt service and being eager to help is at the core of what we do. We are incredibly proud of them, and we will be sure to share your compliments with everyone.It was our genuine pleasure to welcome you and we are so happy you felt comfortable during your stay. We truly value our guests from China and around the world.Thank you again for your high praise. Our entire team looks forward to the pleasure of welcoming you back for another memorable stay whenever your travels bring you this way.Best Regards,Faig BayramovOperations Manager
4.0分
标准房
商务出差
还行吧还👍
展开
酒店回复: Dear Guest,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Best Regards,Faig BayramovOperations Manager
房屋清丽舒适,服务热情不失分寸。餐厅美食让人难以忘怀。物超所值。
内外都比较新的酒店,在塔什干东北部的一处小路里,旁边都是安静的居民区。距离市中心、主要景点、机场和火车站有些距离,所以基本上都是要靠打车前往。
前台英语沟通没有问题,服务态度也好。内饰也是现代精致的,可惜旅行太累了没有拍照片(所以图文无关,但都是塔什干)。不知为何房间的门没法上锁,好像是锁孔的位置不对。早餐还行,但种类略显不多,值得一提的是早餐厅的装修还是相当精致的。
在塔什干住宿的性价比之选吧。
很不错的酒店,在本地居民区附近,所以要了解当地市民的真实生活,选择这个酒店会有惊喜。当然去城里搭乘地铁会有点远,距离地铁站不算近。
酒店前台与餐厅服务都很棒。
房间淋浴房没有浴帘遮挡,洗浴的水容易飞溅到外面,造成浴室地面湿滑,会有些安全隐患。
房间空调声音巨响,不知道是什么原因,很影响睡眠。这是一个很遗憾的点。
非常喜欢这家酒店😍
服务一流👍🏻
入住时受到了热情友好的接待,所有事项都解释得很清楚。
我爸爸过生日,酒店还给了他一个惊喜👍🏻👍🏻👍🏻
房间很干净,洗漱用品一应俱全👌
泳池和土耳其浴室都很棒👍🏻👍🏻👍🏻,在炎热的天气里简直完美😎
一切都很棒,我非常喜欢。连按摩都非常棒,我和朋友们玩得很开心。
我晚上8点左右入住,受到了一位夜班工作人员的接待(我没问他的名字)。我问早上是否可以买到SIM卡,他说可以免费提供一张,只需要明天早上9点充值,他的同事会办理。但第二天一早,我等到9点半,却没有人知道这件事。我还申请了延迟退房,他说只能延长到下午1点,否则需要额外支付50%的费用。我同意了,因为我的航班是晚上10点半。但早上我去办理延迟退房费用时,又没有人知道怎么办理,他们只说会和经理核实。我因为航班需要在塔什干过夜中转,只住了一晚,但这里的团队让我的住宿非常不愉快和不舒服。还有,我有个朋友来探望我,只待了1小时,但酒店不允许,又是那位夜班工作人员,拦住我朋友说他只能在我房间待3分钟,如果超过3分钟,他会打电话到我房间甚至派人上来。他说这是酒店规定。天啊。他的回复和做法非常不专业、粗鲁,而且态度非常凶悍,好像我是个罪犯一样。直到我投诉并几次要求见经理,他才同意让我朋友待1小时,并且需要支付游客费。
服务很差,团队不专业,我再也不会来这家酒店了!
酒店很新,漂亮,干净,住着也很舒适。房间里设施一应俱全。不过,有个小缺点,因为我住过好几个房间,发现其中有些房间淋浴下水不太好,还会闻到下水道的味道……但要特别感谢工作人员,他们非常礼貌友好。我一定会再来的!
check out的时候记得拿小白条 说是海关可能会需问需要给 卫生间很大 很干净 床的硬度刚刚好
我觉得还是很适合商务出差的 前台服务也非常好
我喜欢的洒店类型,专业,时尚,讲品位。早餐很棒,最主要是每个人都热心帮助别人,耐心解答你提出任何问题。对华人很友善。赞扬👍
还行吧还👍