酒店回复: Thank you for your feedback and for staying with us. We're sorry to hear about the issue with the thermostat in room 329 — that’s certainly not the restful experience we aim to provide. We appreciate you bringing this to our attention and will have our maintenance team look into it right away to ensure it’s resolved.Your comfort is important to us, and we hope to have the opportunity to provide you with a much better experience on your next visit.
酒店回复: Thank you for your feedback and for staying with us. We're glad to hear you enjoyed your overall experience, but we sincerely apologize for the issues you encountered during your stay.We understand how important cleanliness and professionalism are to our guests. The trash in the hallway and the condition of the elevators do not reflect our usual standards, and we’re addressing this with our housekeeping team. We’re also following up with our front desk staff to ensure all guest interactions remain courteous and professional at all times.Your comments help us improve, and we truly appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back for a better experience in the future.
酒店回复: Hello Tara,Thank you for your feedback and for rating us 8/10! We're glad you enjoyed the bright, clean atmosphere and appreciated the quiet rooms and relaxing patio and pool area. We’re sorry to hear about your experience with the bar staff and the early closure—that’s not the standard we aim for, and we’ll be sure to address it with our team. We hope to have the chance to welcome you back for an even better stay next time!
酒店回复: Miriam, Thank you for the wonderful comments and review of our hotel. We appreciate you taking time to write this. We will be more than happy to share this with our team. We look forward to having you back as our guest soon.
酒店回复: Thank you for the 10/10 rating! We’re so glad our location worked well for your early flight — and that you found the area both convenient and safe with plenty to do. It’s great to hear we were a better fit than staying directly at PHX, and we hope to welcome you back next time your travels bring you through Tempe!
房间宽敞舒适，我们休息得很好。游泳池景观令人放松。在Waymo无人驾驶出租车的服务区范围内。
比较符合预期
在坦佩的轻松一天
酒店地理位置优越，就在坦佩市场对面。
设施看起来非常干净，维护良好。房间宽敞舒适。
泳池区看起来很漂亮，虽然我们没时间去用。
包含的早餐种类丰富，味道鲜美，不过他们关门的时间比我们告知的略早一些。
总的来说，我对这次住宿非常满意，还会再次入住这家酒店。
329号房间的恒温器坏了。我晚上会把它调到65华氏度（约19摄氏度）。我睡着后会坐下，然后每晚会醒两三次，感觉又热又汗，因为室温会升到70华氏度（约21摄氏度）出头。
房间每隔一天打扫一次。打扫当天只换了干净的毛巾和卫生纸。其他什么都没做！不好。马桶座圈质量不好，坐上去会滑。浴帘需要加长一点才能把水挡在里面。淋浴喷头需要更换！！！
我们那层楼的垃圾被装在大袋子里放在走廊上，一直到退房时间才清理干净，这可不是客人每次进出时都想看到的景象。
电梯似乎需要拖地，可能是因为泳池的关系吧？前台小姐用酒店电话接听私人电话，早餐时还很吵闹。
明亮干净，崭新！墙壁隔音效果不错，我们听不到邻居的声音。露台和泳池区非常漂亮，和图片一样。酒吧工作人员不太友好，而且比规定时间提前一小时关门，这很令人失望。
很棒的酒店和员工
总经理Victor、经理Rob和其他员工都非常棒。他们热情友好，乐于助人，由于航班较早，还让我提前几个小时入住。酒店非常干净，布局合理，泳池和早餐都很棒，地理位置也很棒。
地理位置优越，方便第二天早上 6 点前往机场搭乘航班，这里可做的事情更多，而且比直接住在 PHX 酒店更安全。
地理位置优越，员工和服务都很棒，每天都有早餐，酒店内设有供应午餐和晚餐的很棒的餐厅，附近还有咖啡店。