酒店回复: Warmest greetings from BW Kemayoran Hotel & Convention JakartaThank you very much for your wonderful review. We are delighted to know that you enjoyed your stay with us, from the smooth check-in process and attentive service to the cleanliness and comfort of your room. It is also great to hear that our breakfast selection and central location added value to your experience.Your kind words are truly encouraging for our entire team, and we are thrilled to know that you consider us excellent value for money. We look forward to welcoming you back soon for another memorable stay.Best Regards,Bayu NoviantoAssistant Front Office Manager
酒店回复: Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconvenience regarding the absence of a comb, the hardness of the toothbrush, and the condition of the kettle in your room. Your comments have been noted and shared with our housekeeping team to ensure these amenities are checked and maintained more thoroughly in the future.We are pleased to hear that you enjoyed our oxtail soup, and we appreciate your honest note about the seasoning during your second visit. Our culinary team will review this to ensure consistency in taste and quality.We truly value your input, as it helps us improve both our facilities and services. We hope to have the opportunity to welcome you back and provide a more comfortable and satisfying experience.Warm regards,ManagementBW Kemayoran Hotel & Convention Powered By Archipelago
班车 BW Kemayoran Hotel & Convention ＜＞ JIEXPO Kemayoran:棒
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酒店回复: " Warmest Greeting from BW Kemayoran Hotel & Convention Jakarta"Thank you for taking the time to review our hotel. I am glad to know that your expectations were met during your visit. My team and I are very happy to have you here and we look forward to welcoming you back in the near future. Once again, thank you for sharing and have a wonderful day ahead.Best regardsBayu NoviantoAssistant Front Office Manager
酒店回复: Dear Guest, Warmest Greeting from BW Kemayoran Hotel & ConventionThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Looking forward to welcoming you back to stay with us. Warmest Regards, Management BW Kemayoran Hotel & Convention
这次出行选的酒店太棒了！位置绝佳，就在市中心，去哪儿都方便。前台办理入住很快，服务热情周到，还贴心推荐周边好玩的地方。房间干净整洁，床品舒服，浴室也没有异味。早餐种类丰富，中西餐都有，吃得超满足。性价比超高，下次还来！
和孩子们在这里度假真是太棒了，酒店对孩子很友好，泳池很大，儿童游乐区设施齐全，孩子们在这里有很多活动可以玩。早餐种类丰富，味道也很好吃，尤其是印尼鸡汤面（soto）超赞👍，工作人员都非常友善。下次肯定还会再来这里度假的。酒店房间干净又香香的👍👍👍👍👍
我在大皇宫酒店的入住体验并不理想，WiFi老是断线，房间隔音效果也很差，床单也不干净。不过，我很感谢前厅部经理Bayu先生的迅速处理，他确保这些问题都及时得到了解决，包括更换床单。尽管危机处理很高效，但最初遇到的这些问题还是严重影响了我的入住体验。
没有梳子，牙刷有点硬，水壶有点脏，不过幸亏我自备了旅行用烧水壶（拿自己的壶煮的泡面，印尼泡面好便宜味道还不错）。酒店餐厅的牛尾汤还不错，第一次很好吃，第二次去吃咸了点
很棒，非常值得一去。我本想续住，但前台服务人员不太理解我的需求。
酒店很棒，住着很舒服。
还可以
服务：好
卫生：一般，我的朋友住的房间有很多虫和蚂蚁，幸运的是给她换了房间
环境：不错
班车 BW Kemayoran Hotel & Convention ＜＞ JIEXPO Kemayoran:棒
这家酒店很舒适，员工热情且乐于助人。房间干净整洁，气味芬芳。餐饮选择丰富，食物也很美味。希望下次活动还能再来这里入住。
客观评价 门头很小 房间很脏，早餐吃了就拉肚子了，携程上订了，到了酒店发现环境很差，准备取消订单，沟通了一个下午都不行，酒店要求必须住，妥妥的黑店
这个酒店服务很好，前台基本上都会英文，但设施有些老了，部分房型很小，需要挑选，离展会很近打车或坐班车都方便