Love the location. We had the pool and hot tub to ourselves. Large room. Water pressure in the shower is low. Wish they offered breakfast for the price.
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酒店回复: We are overjoyed to hear you loved the location and enjoyed the private pool experience! We appreciate your feedback about shower pressure and breakfast options.
5.0分
情侣出游
Seating for concert is way too close for comfort. If the seats had arms, at least you have some separation.
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酒店回复: We understand your concern about the seating for the concert. Thank you for sharing your feedback with us.
3.0分
情侣出游
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The bathroom is not handicap accessible. A bath tub with grab bars is not Ada approved in our area. My wife is not able to use bath tub, so we will not be coming back.
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酒店回复: We apologize for any inconvenience caused by the lack of handicap accessibility in the bathroom. Thank you for bringing this to our attention.
1.0分
家庭亲子
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Whether it is the hotel, restaurants, or bars, the service is absolutely horrible. This is the second time we’ve stayed there with the same experience. It felt like we were simply putting the staff out anytime we ordered, etc, constantly rolling their eyes. We are great tippers, so we certainly paid for their “inconvenience.” This is not the resort style atmosphere they were going for and it’s a shame the staff is so extremely rude and unaccommodating. The amenities were fine, but not worth the money when you factor in being treated poorly throughout the entire property. We will not be going back and it will only be a matter of time before others decide it’s simply not worth the trip to Southern Illinois.
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酒店回复: We are sorry to hear we did not meet or exceed your expectations during your visit. Please feel free to reach out to us and share more details. We want to ensure we make your next visit a fantastic one!
5.0分
情侣出游
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My wife and I stayed in a King Room with a pool view at Walkers Bluff, and it was outstanding. The bed was incredibly comfortable, the view over the pool was stunning, and every detail felt upscale. Perfect mix of relaxation and fun—we’ll definitely be back.
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酒店回复: We were happy to have you and your wife as our guests. It is great to hear you found the bed incredibly comfortable and the view stunning. We appreciate you sharing your wonderful experience and hope to see you again soon!
5.0分
情侣出游
Building, Pool, Hot Tub, Room, and grounds are beautiful. All the Staff are Extremely Nice and Very Helpful!
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酒店回复: We are pleased to hear you had such a wonderful stay with us. Thank you for sharing your experience and we hope to see you again soon!
5.0分
朋友出游
The staff is very helpful and friendly. The vineyard was a special place to visit.
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酒店回复: Thank you for choosing to stay with us. We are pleased to hear our team was very helpful and friendly during your stay. We hope to see you again soon!
5.0分
其他
Great place when down visiting SIU, had no idea it was here and I was super excited to see!
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酒店回复: Thank you for choosing to stay with us. We are pleased to hear you enjoyed your visit and hope to see you again soon!
5.0分
其他
I had a lovely birthday weekend getaway. I enjoyed the spa and ended the night with a lovely dinner at Ruthie's
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酒店回复: Thank you for choosing to stay with us. We are pleased you had a great birthday getaway. We hope to see you again soon!
5.0分
家庭亲子
Very nice room, nice scenery not an interstate running thru it
Love the location. We had the pool and hot tub to ourselves. Large room. Water pressure in the shower is low. Wish they offered breakfast for the price.
Seating for concert is way too close for comfort. If the seats had arms, at least you have some separation.
The bathroom is not handicap accessible. A bath tub with grab bars is not Ada approved in our area. My wife is not able to use bath tub, so we will not be coming back.
Whether it is the hotel, restaurants, or bars, the service is absolutely horrible. This is the second time we’ve stayed there with the same experience. It felt like we were simply putting the staff out anytime we ordered, etc, constantly rolling their eyes. We are great tippers, so we certainly paid for their “inconvenience.” This is not the resort style atmosphere they were going for and it’s a shame the staff is so extremely rude and unaccommodating. The amenities were fine, but not worth the money when you factor in being treated poorly throughout the entire property. We will not be going back and it will only be a matter of time before others decide it’s simply not worth the trip to Southern Illinois.
My wife and I stayed in a King Room with a pool view at Walkers Bluff, and it was outstanding. The bed was incredibly comfortable, the view over the pool was stunning, and every detail felt upscale. Perfect mix of relaxation and fun—we’ll definitely be back.
Building, Pool, Hot Tub, Room, and grounds are beautiful. All the Staff are Extremely Nice and Very Helpful!
The staff is very helpful and friendly. The vineyard was a special place to visit.
Great place when down visiting SIU, had no idea it was here and I was super excited to see!
I had a lovely birthday weekend getaway. I enjoyed the spa and ended the night with a lovely dinner at Ruthie's
Very nice room, nice scenery not an interstate running thru it