酒店回复: I am delighted to hear that you had a fabulous time and that the location was ideal for both skiing and sightseeing. It's always nice to find somewhere that meets your expectations. I fully understand that not having your luggage was a difficult experience, and it is normal to expect extra support in such circumstances. Your feelings are entirely legitimate, and it is important for establishments to take into account the particular circumstances of their customers. I hope that, despite this setback, you have been able to enjoy your stay and that you will have fond memories of your trip!I hope we will have the pleasure of seeing you again next year.All the best, Lucy, manager
酒店回复: Hello, It is with great pleasure that I read your feedback on your stay at the Hotel Alhéna. I am delighted that you had a pleasant time.Thank you for highlighting the improvements made since the opening.We look forward to seeing you again, The Manager
3.0分
其他
原文
翻译提供方：Google
损害 ！
这是一个美丽的地方，然而你不会想到你的滑雪设备会在一家四星级酒店被盗。第一次。
展开
酒店回复: Je suis désolée que vous ayez eu une expérience aussi désagréable. Se faire voler son matériel de ski dans un hôtel 4 étoiles est effectivement très décevant et inattendu. Cela peut vraiment ternir un séjour qui aurait pu être parfait. J'espère que, malgré cet incident, vous avez pu profiter des autres aspects de votre voyage. Bien cordialement, Lucy, directrice
5.0分
朋友出游
原文
翻译提供方：Google
很棒的酒店，滑雪进出都很方便，滑雪和雪靴房也很棒，酒吧和水疗中心也很棒。房间很漂亮，很现代
展开
酒店回复: It's great to hear that you had a great stay at this hotel and that you enjoyed being right on the ski slopes. Having a well-designed ski and boot room, as well as a quality bar and spa, certainly adds to the comfort of the experience. I'm also delighted that you enjoyed the comfort of the rooms. I hope you'll want to repeat this great experience next year, Yours sincerely Lucy, manager
酒店回复: Dear guest,Thank you for choosing us for our first year opening and to take the time to rate us. We are glad you enjoy the outstanding Penthouse view, please accept our sincere apology if some details were not up to your expectation.We will improve what you mentioned above. We still hope to see you again during your next stay in Flaines.Kind Regards, Guest service MGM Alhéna
4.0分
情侣出游
原文
翻译提供方：Google
靠近滑雪场的优质设施 - 真正可以滑雪进出
展开
酒店回复: Thank you for your positive feedback!It's great to hear that you were able to take advantage of the excellent facilities close to the slopes. Being able to ski directly from your accommodation is a real bonus for maximising your time on the slopes and getting the most out of your stay. It makes the skiing experience even more enjoyable and convenient.If you have any other details to share about your experience or recommendations for future visitors, please don't hesitate to do so!I hope you'll come back for more adventures on the slopes.Kind regards,Lucy, manager
酒店回复: Thank you for your review! It's great to hear that you found the hotel excellent and well located in the heart of Flaine Forum. Indeed, being able to ski directly from the hotel is a real bonus, even if at the end of the season you have to walk a few steps to get to the slopes. The two-bedroom suites are ideal for families, offering a good space to relax after a day on the slopes. If you have any other impressions or suggestions to share, please don't hesitate! Your feedback is always valuable.Best regards, Lucy, manager
位置太棒了！
我们在这里度过了美好的几天。我不确定我们还能找到更好的位置（无论是滑雪还是小镇）。
最初几天，我们的行李在去日内瓦的路上丢了，虽然这不是酒店的错，但这对我们来说是一段非常艰难的时期。考虑到我们的情况，我觉得他们或许可以提供更多帮助，所以给酒店的服务打了较低的分数。
车站最佳位置
从房间里可以看到令人惊叹的景色。床上用品非常舒适，房间非常舒适，尽管我们抵达时存在清洁问题。
顶级水疗中心和游泳池（桑拿和土耳其浴）让您在一天结束时享受非常愉快的时光。
酒店位于滑雪场的中心，因此滑雪抵达和离开非常方便。
早餐选择太少，但价格很贵...
住了4晚。一切都很好。
他们需要提供更多卫生纸卷。
他们也可以在浴室里提供润肤露。
此外，就这个价格而言，自助早餐的选择很少。
地理位置优越，位于滑雪道旁，配备一流的健身设施。自开业以来，这里一直保持着良好的状态！我们一定会再来的！
损害 ！
这是一个美丽的地方，然而你不会想到你的滑雪设备会在一家四星级酒店被盗。第一次。
很棒的酒店，滑雪进出都很方便，滑雪和雪靴房也很棒，酒吧和水疗中心也很棒。房间很漂亮，很现代
未完工的酒店/公寓
我们租了一套巨大的顶层公寓，它很大，床也很好——包括遮光窗帘。这是豪华的。
但它很新，在各个方面都显得非常不人性化，无论是公寓还是酒店。酒店在我们到达前不久就开业了，可以明显看出工匠们一直在忙碌。许多地方存在建筑垃圾和糟糕的解决方案。
清洁工作很懒，而且总是在下午 4 点至 5 点左右进行，当时我们结束了一天的旅行回到家。不可持续的。
我会再住在那里吗？我认为时间可以解决我上面提到的许多问题。弗莱恩是一个滑雪小镇，所以至少要回到镇上。
靠近滑雪场的优质设施 - 真正可以滑雪进出
完美的
美丽的建筑，地理位置优越
我推荐
弗莱恩滑雪进出
弗莱恩论坛中心的优质酒店。雪况良好时，可以滑雪进出，但雪季结束时，只需几步即可到达滑雪场。
适合家庭入住的双卧室套房。