酒店回复: Good Morning Christy,I am so sorry that the lights from the gas station across the street shined in your room. On the wall located next to the headboard closest to the window, was the switch for the motorized roll down shade in your room. I apologize that switch was difficult for you to locate. I hope you have a wonderful day and visit us again should your travels bring you back to Munster.
酒店回复: Dear Andrea,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
其他
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Thin Walls
We really enjoyed our stay at the hotel. My ONLY issue was that the walls were incredibly thin and you could hear everything that your neighbors were saying.
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酒店回复: Thank you so much for your feedback. I apologize we missed the mark. We hope to welcome you again if your travels bring you to Munster, IN.
5.0分
其他
This place was amazing staff was great. Hotel must be careful with over booking guests.
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酒店回复: Thank you so much for your feedback. We hope to welcome you again if your travels bring you to Munster, IN.
1.0分
家庭亲子
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Called ahead of time to make sure my son could check in. He is 20, one week away from being 21). Their representative said he could check in. When he arrived he was denied check in and left with no place to stay. Kassandra was unhelpful and unwilling to help in any way. Would not recommend. Thankfully we found a hotel last minute that would accommodate him.
5.0分
其他
Great place to stay very neat environment I enjoyed my stay over there I will surely booked again
5.0分
家庭亲子
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Was looking for accommodations for the family for my daughter’s birthday, Nestled in Munster Indiana Springhill comes across my search, let me tell you, a Gem!!! Quiet, clean, efficient!!! The kids had a ball in the pool area, went out for some sun in the convenient park across the way and back to the pool!! House keeping staff awesomely effective! Front desk extremely helpful! If you’re looking for a Great get away, or quick stay, Springhill is the way!! Thank you Team!!!
5.0分
其他
Hotel was conveniently located to family and restaurants. Size of room and comfort of bed and sofa were a plus.Breakfast was good.
因为出差需要选择1间方便的酒店, 入住后发现酒店附近都很便利出入, 前台职员都十分友善, 如果下次可以会再入住, 而且酒店非常安全
我们的窗户没有百叶窗。
我们房间的百叶窗关不上。我们旁边有个加油站，所以加油站的远光灯整晚都照进我们的房间。这让我们很难入睡。万豪酒店的责任就是为我们提供一个舒适的睡眠场所，但他们今晚确实搞砸了。
服务太差了。尽管我告诉前台，是*******通过应用程序添加了我客人的姓名，但他们还是拒绝将姓名添加到预订中。酒店未经通知就降级了我的房间，并且没有提供任何补偿。
这是一家很棒的酒店，周围环绕着美丽的公园，公园里有池塘和步道。餐厅就在后门外。这些餐厅提供各种美食。从时尚到休闲，都能带来绝佳的体验。
Thin Walls
We really enjoyed our stay at the hotel. My ONLY issue was that the walls were incredibly thin and you could hear everything that your neighbors were saying.
This place was amazing staff was great. Hotel must be careful with over booking guests.
Called ahead of time to make sure my son could check in. He is 20, one week away from being 21). Their representative said he could check in. When he arrived he was denied check in and left with no place to stay. Kassandra was unhelpful and unwilling to help in any way. Would not recommend. Thankfully we found a hotel last minute that would accommodate him.
Great place to stay very neat environment I enjoyed my stay over there I will surely booked again
Was looking for accommodations for the family for my daughter’s birthday, Nestled in Munster Indiana Springhill comes across my search, let me tell you, a Gem!!! Quiet, clean, efficient!!! The kids had a ball in the pool area, went out for some sun in the convenient park across the way and back to the pool!! House keeping staff awesomely effective! Front desk extremely helpful! If you’re looking for a Great get away, or quick stay, Springhill is the way!! Thank you Team!!!
Hotel was conveniently located to family and restaurants. Size of room and comfort of bed and sofa were a plus.Breakfast was good.