酒店回复: Dear Guest,Thank you very much for taking the time to share your detailed feedback following your recent stay at Labtwentytwo Hotel Barcelona.We are pleased to know that you appreciated the modern design of the hotel, the stunning views from your room, and especially your experience at our rooftop restaurant and bar — your kind words about our restaurant staff are truly appreciated.We also understand your concerns regarding the location. While we are situated in a quieter, less tourist-heavy part of the city, we are aware that the walking distance to the metro or the beach may not suit every traveler's preference. For future visits, our team would be happy to assist with transportation suggestions to make your journey easier and more efficient. Regarding your impression of the front desk service, we truly regret that we fell short of your expectations. Your suggestion to improve guest orientation upon check-in and to enhance staff warmth is well noted, and we will certainly look into reinforcing these aspects with our team.Thank you again for your valuable suggestions — we always strive to improve, and your feedback helps us greatly.We hope to welcome you back in the future with a more seamless experience.Warm regards,Javier AlcázarFront Desk Supervisor
酒店回复: Dear Guest,Thank you for taking the time to share your experience with us.We are very pleased to know that you enjoyed the cleanliness of our rooms, the quality of service provided by our team, and our breakfast offering. Your positive feedback is truly appreciated and serves as great motivation for all of us.We look forward to welcoming you again in the near future.Warm regards,Javier AlcázarFront Desk Supervisor
巴塞罗那的住宿让人迷惑
这家还挺新,是我选择它的理由
我以为靠海才定的,其实离海边还挺远的
不过能从窗户看到圣家堂,一定不要错过顶楼的餐厅和bar,景色很美,餐厅的员工热情
不过,这家……离地铁站太远了,在巴塞五天都住在这,每天暴走…………去市区的高迪景点不是很方便,去哥特区吃东西也远,去海边吃饭也远,去附近的海边交通不方便,如果要住在海边,建议住在孤独星宿那边(好看、吃的多)
房间挺新的,不大,前台员工不是很热情,建议酒店增加一个带住户进房间的环节,介绍下哪些能用的——比如大瓶水是免费的……建议增加员工热情培训🙈锦上添花
非常喜欢房间和酒店的设计。位置很好,区域安静,步行就能到电车站,去大多数景点都很方便,叫优步也容易。
物超所值。下次来巴塞罗那的话,我肯定会考虑再住这里。
真没想到这家酒店是万豪旗下的,这样我就可以积累万豪旅享家积分了,真棒😁!酒店标准很高,设施也很新,沐浴露和身体乳的味道也很舒服。地理位置上,它虽然不在市中心,但步行范围内就有商场和餐饮店,而且附近有公园,还有通往海滩的跑步路线,既实用又令人愉悦。
服务员特别客气礼貌 早餐挺不错的 酒店位置离地铁站900米左右 周围有3条地铁线 还有一个很大的综合体 酒店所在区域比较安全 清静 推荐
房间干净,服务好,早餐很好吃
房间很宽敞,卫生也不错,早餐种类也挺多。超市离得也不远。这个区域还是很安全。是一次很好的住宿体验。很满意👍
非常好的酒店,智能化房间开关,设施都非常新。
酒店位置距离高迪三件套都不远,而且几十米距离就有一家Mercadona ,非常方便,下次继续住!
早餐的当地特色香肠和土豆饼特别好吃!
房间设施很满意 酒店环境很棒 但是打扫人员可能管理不到位,掉东西在酒店,打电话回去问 ,开始硬是说没有,打了几次电话我很笃定的说 ,一定在酒店,隔了很久才回过来说在的,我故意少说了一样,因为那个不值钱,所以也就没说,酒店就没有归还,可能是保洁员的关系,整体还是很满意
到达酒店后前台热情,很会推销酒店餐饮以及等周围的餐馆。然而,酒店位置离市区远,地铁也不方便,房间小,装修气味很重。最不好的体验是离店,硬是把别的客人取消的出租车推荐给我们,出租车等候的里程费都记到我们的行程,直到下车仔细看了账单才发现。之后再找酒店交涉,完全不管此事。还有,关于城市税问题,携程已经提前收取,酒店退房时又扣了一遍,致电酒店态度坚决,最后携程将多收费用退还,估计是携程还没有付给酒店。
在非常偏远的地区了,离市区和地铁都蛮远的。入住当天发现价格便宜了将近一半,气死了!