酒店回复: Dear Value GuestThank you very much for sharing your experience with us.First, please accept our sincere apologies for the inconvenience caused by the toilet flushing issue. This is certainly not the standard we aim to provide, and we have shared your comment with our engineering team for thorough inspection and improvement.We are, however, delighted to hear that you were otherwise satisfied with your stay. It is wonderful to know that you enjoyed the excellent breakfast, the comfort of our bed, and our convenient location surrounded by restaurants and bars. We are also pleased that the nearby subway station within walking distance added to your convenience.Thank you again for your valuable feedback. We hope to welcome you back for an even more seamless and comfortable stay in the future.Yours sincerely,Nysa Management Team

酒店回复: Dear arowwThank you for sharing your feedback with us.We are truly sorry to hear that your experience with our housekeeping service was disappointing. The situation you described — including incomplete cleaning, unattended pillowcases, and surfaces not being properly wiped — is certainly not acceptable and does not reflect our service standards.Please accept our sincere apologies for the inconvenience caused, especially after you had activated the cleaning indicator. This matter has been shared immediately with our Housekeeping Manager for thorough review and corrective action to ensure better attention to detail and consistency moving forward.We regret that your concerns were not handled more attentively during your stay. Your feedback is important to us, and we truly appreciate you taking the time to bring this to our attention.We hope to have the opportunity to restore your confidence in a future visit.Yours sincerely,Nysa Management Team

酒店回复: Dear baby.babyThank you for sharing your feedback.Regarding your request for a higher-floor room, while we always do our best to accommodate preferences shared in advance, please kindly understand that all room requests are subject to availability at the time of arrival and therefore cannot be fully guaranteed. We sincerely apologize if this was not clearly communicated and for any disappointment caused.We are also very concerned to hear about your comments regarding the room condition. Please rest assured that your feedback has been shared with our Housekeeping and Management teams for immediate review and improvement.We truly regret that the noise disturbance affected your rest and overall experience. Your comfort is extremely important to us, and we appreciate you bringing these matters to our attention.Yours sincerely,Nysa Management Team

酒店回复: Dear Value Guest,Thank you very much for choosing to stay with us for the fourth time. Your continued trust and support truly mean a great deal to us.We are delighted to hear that you find our hotel to be excellent value for money at your preferred rate range, and that you enjoyed the breakfast, friendly front desk service, and convenient location. Your positive feedback is greatly appreciated by our entire team.We understand your comment regarding pricing at higher rate levels. As room rates may vary depending on season, demand, and availability, we always strive to maintain a balance between value and quality. We truly hope that you will continue to find our hotel a worthwhile choice for your future visits.We look forward to welcoming you back again soon.Yours sincerely,Nysa Management Team

酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location, peaceful atmosphere, and excellent service.It’s great to know that our breakfast and downstairs bar added to your overall experience. Your kind words truly motivate our team to continue delivering the best possible service.We sincerely look forward to welcoming you back again in the near future. Yours sincerely, Nysa Management Team.

酒店回复: Dear Value GuestThank you very much for your lovely feedback.We’re delighted to hear that you enjoyed the room and appreciated the toiletries from THANN — we’re proud to feature such a well-established Thai brand for our guests.It’s also wonderful to know you experienced the lion dance performance on the morning of Chinese New Year. We’re glad you could be part of that festive celebration with us.We truly appreciate your kind words and hope to welcome you back again soon for another memorable stay.Yours sincerely,Nysa Management Team

酒店回复: Dear HsiungWangThank you once again for choosing to stay with us, and we can't wait to welcome you back for another fantastic stay at Nysa Hotel Bangkok!Yours sincerely,Nysa Management Team

酒店回复: Dear Value Guest,Thank you very much for taking the time to share such a wonderful and detailed review. We’re absolutely delighted to hear that you enjoyed your stay, from our clean and welcoming atmosphere to the friendliness and helpfulness of our team. It’s also heartwarming to know that our Chinese-speaking staff member was able to assist you and make your visit even more convenient.Your kind recommendation means a great deal to us, and we truly look forward to welcoming you back to Nysa Hotel Bangkok for another enjoyable stay.Yours sincerely,Nysa Management Team

酒店回复: 尊敬的杨美玲 (MEILIN YEO) 非常感谢您亲切的评价，感谢您选择曼谷尼萨酒店 (Nysa Hotel Bangkok) 来庆祝您的特别时刻。我们很高兴得知您喜欢我们宽敞整洁的客房、丰盛的早餐以及前往21号航站楼 (Terminal 21) 的免费接送服务。 我们精心准备的餐食和周年纪念卡，让您的入住体验更加难忘，我们倍感欣慰。您的赞赏激励着我们团队继续提供贴心周到的服务。 我们期待着未来再次欢迎您入住，享受美好的时光。 此致， 尼萨酒店管理团队

酒店回复: 尊敬的 Buttercup 707 感谢您选择曼谷尼萨酒店 (Nysa Hotel) 庆祝如此特别的一天。我们很高兴听到您和您的丈夫在周年纪念日入住体验非常愉快，我们友好的团队、温馨的氛围和时尚的设计让这次入住难忘。 我们非常感谢您就淋浴间地板湿滑提出的反馈。请放心，我们将与我们的团队一起改进这个问题，以提升宾客的舒适度和安全性。 我们期待着很快再次欢迎您，再次享受美好的住宿体验。 此致， 尼萨酒店管理团队