酒店回复: Dear Guest, Thank you for your positive review! We are glad to hear that you were satisfied with the hotel's location, transportation facilities, room amenities, and the service provided by our staff. Your feedback is very important to us, and we will continue to strive to provide an even better experience for all our guests. We look forward to welcoming you again in the future.Wishing you all the best!YingyingFront Desk Department
酒店回复: Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the unpleasant experience you had during your stay, especially regarding the service in the restaurant and with the concierge. We are truly sorry that the level of service did not meet your expectations. We will address these concerns with the respective teams to ensure that all staff provide polite, attentive, and professional service to every guest. Your feedback is very important to us, and we will work to improve the overall guest experience. Thank you again for your valuable comments.Yingying- Front desk department
酒店回复: Dear Guest, Thank you for your feedback! We are pleased to hear that both the room and the service met your expectations. We truly appreciate your valuable comments and look forward to welcoming you again in the future.Kind regards, Yingying - Front Desk department
酒店回复: Dear Ying-tao, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your 4-night stay with us and you liked the champagne welcome.It’s also fantastic to know that you enjoyed the restaurant, especially the option to order hot breakfast in addition to the buffet. We hope to welcome you back soon!Kind regards, Yingying- Front Desk Department
4.0分
双人经典
情侣出游
房间不能说很好但是还可以胜在干净
展开
酒店回复: Dear Guest, Thank you for your feedback! We are pleased to hear that both the room and the service met your expectations. We truly appreciate your valuable comments and look forward to welcoming you again in the future.Kind regards, Yingying - Front Desk department
酒店回复: Dear Mrs,Hayi, Thank you for sharing your experience! We are pleased to hear that the upgrade to the suite in the tower was a pleasant surprise for you, and that you enjoyed the stunning views of the harbor and Barcelona. We also appreciate your kind words about the service attitude of our reception staff; we take great pride in knowing that it met your expectations.We regret the inconvenience with the water pressure in the tower, and we will take your feedback into consideration to improve this aspect. We hope to have the pleasure of welcoming you again in the future. Thank you for your valuable feedback!Kind regards, Yingying- Front Desk Department
酒店的地理位置十分优越,到哪里都算比较方便,交通设施也很近,房间设施也还比较满意,服务人员的态度也不错。
我们住在9楼的套房。酒店就在加泰罗尼亚广场,非常适合步行探索这座城市,完全不需要乘坐公共交通或出租车。套房是复式的,住起来很舒适,非常干净,还能看到加泰罗尼亚广场的景色。工作人员热情好客,随时都能提供帮助。这里是巴塞罗那完美住宿的不二之选,我强烈推荐!
巴塞罗那45 Times酒店地理位置优越,靠近加泰罗尼亚广场,住宿体验尚可。不过房间比较基础,有些陈旧,需要翻新。此外,清洁卫生也做得不太好。工作人员倒是很友好。酒店的屋顶露台能欣赏到不错的城市景观。尽管存在这些不足,但考虑到其合理的价格和市中心位置,对于预算有限且不打算在房间里待太久的旅客来说,它仍是一个可以接受的选择。
服务员水平参差不齐 餐厅服务员在客人旁边收餐非常吵 用垃圾车围住餐桌 大声喧哗 毫无五星酒店服务意识 concierge的服务员对我说英语但对着我旁边几个英国人说西班牙语 对方表示自己不会西班牙语后就一句不说了 挺没礼貌的…
酒店房间很大很干净,双人床是一个大床上两个床垫,两个人有自己的被子。楼下大堂还挺香的,大堂经理和安保都挺好的。厕所跟浴室是分开的很棒
一切都很棒
在他们家定了4晚,入住就有香槟迎接、环境地点都很好,服务设施也很棒,特别是餐厅除了自助菜以外,每天还可以点热早。
房间不能说很好但是还可以胜在干净
环境很好,就是房间巨冷🥶开了暖气也没暖气,要冻晕了,🤣服务很好,就是我那个房间可能暖气不行,里面比外面冷,我🉐穿外套睡觉,太冷了
升级到塔楼套房,很惊喜。正面景色是海港,楼顶和套间外一周都可以看到巴塞罗那。前台接待人员服务态度都很好。
唯一一点是塔楼水压不是很好。