酒店回复: Dear Valued Guest,Om Swastiastu,Genuine to the world greetings from Sumitra Luxury Villas & Resort by Pramana.Thank you very much for your wonderful review and for taking the time to share your experience with us.We are delighted to know that you appreciated our beachfront setting, unique design, and the elegant yet comfortable atmosphere of our resort. It is also rewarding to hear that you enjoyed our swimming pool, culinary offerings, and à la carte breakfast selection. Your kind words regarding our service truly mean a lot to our entire team.We are especially pleased that you consider our resort a perfect destination for a relaxing family getaway. Providing a place where our guests can unwind and create memorable moments is exactly what we strive for.We sincerely look forward to welcoming you and your family back for another enjoyable stay in the near future.Matur suksma,Sri RiantiFront Office Manager
酒店回复: Dear Valued Guest,Om Swastiastu,Genuine to the world greetings from Sumitra Luxury Villas & Resort by Pramana.Thank you for sharing such detailed feedback about your stay at Sumitra Luxury Villas & Resort.We are truly honored to hear that this was your favorite stay in Bali. It’s wonderful to know you were able to fully relax and enjoy the privacy of your pool villa, creating a peaceful and comfortable atmosphere for our guests is exactly what we strive for.Your kind words about our breakfast made us especially happy! We will proudly share your compliment about the French toast with our culinary team, they will be delighted to know it was the best you’ve ever had.Thank you as well for highlighting our cleanliness, amenities, and surroundings. We also appreciate your constructive note regarding service, as continuous improvement is always important to us.We hope to welcome you back for another relaxing and memorable stay in the near future.Matur suksma,Sri RiantiFront Office Manager
酒店回复: Dear Valued Guest,Om Swastiastu,Genuine to the world greetings from Sumitra Luxury Villas & Resort by Pramana. Thank you for taking the time to share your detailed review and for rating us so highly, especially for cleanliness and service. We are delighted to hear that you enjoyed the room size, balcony, scenic views, and our beachfront location in Sanur.It is also wonderful to know that you appreciated our unique swimming pool design, allowing direct access to the accommodation buildings, as well as our à la carte breakfast concept, which gives guests the flexibility to choose according to their preferences.We appreciate your honest feedback regarding the beach sand and sea conditions. As these are natural elements, they may vary, but your comments are valuable and help us continue improving the overall guest experience wherever possible.Thank you once again for your kind comments. We truly hope to have the pleasure of welcoming you back for another relaxing stay in the near future.Matur suksma,Sri RiantiFront Office Manager
一家坐落在海滩边的酒店，酒店整体设计风格独特，酒店环境幽雅舒适，游泳池很干净，餐厅里的美食也很丰富，早餐是自己点餐的那种，服务特别棒，非常适合亲子度假，可以在酒店慵懒地躺上两天
这是本次巴厘岛最满意的住宿了。白人比较多，其实真的可以在酒店躺，享用自己房间的泳池。早餐也非常的好吃，吃到了人生吐司。华人比较少，英语要相对好。但酒店设施来说是非常棒的。
房间面积可以，有阳台。窗外风景不错。属于沙努尔海滩边。酒店有属于自己的独立海滩。但海滩的沙质和海水一般。酒店内泳池较特色可以游泳至住宿楼门口。早餐点单式可以根据自己口味做选择
萨努尔的大多数酒店都比较老旧破败，但这家酒店是新建的，而且非常干净，正如我所期待的那样。酒店每天都会打扫，并定期消毒，所以几乎看不到蚊子！
之前有评论提到酒店员工沟通和回复比较慢，但我们入住时，他们很快就满足了我们的要求，看来情况已经有所改善。
食物对于印尼来说比较简单，价格也合理，所以我们吃得很开心，没有任何后顾之忧。
酒店位于萨努尔的入口处，所以一开始可能不太好找，但除此之外，我还会再次入住！
我强烈推荐这家酒店给想要寻找比喧闹酒店区更安静住宿环境的家庭或情侣 :)
酒店干净整洁，离海滩和港口都很近，方便前往岛上。总的来说，酒店很不错。员工非常热情友好，乐于助人。不过，也有一些地方需要改进。
早餐很美味，但并不尽如人意，因为他们的早餐模式与其他巴厘岛酒店不同。早餐不是自助餐，而是菜单点餐，需要从菜单中选择。我不喜欢这一点。
我们还要感谢员工Yogi，他帮了我们很多忙，非常友善和体贴。
房间干净整洁，海景迷人，员工热情友好，一切都完美得无可挑剔！浴缸也很大。我下次还想住这里！
房间风格传统，一尘不染。
洗澡水显然经过了很好的过滤——我们的滤芯甚至都没变色。
服务非常棒，每个人都热情友好。
我最喜欢的是外面的河。潺潺的流水声让人心旷神怡，所有的压力都烟消云散了。
非常棒的酒店，员工热情周到，每个细节都照顾得无微不至，氛围也美得令人难以置信，强烈推荐给大家！
我去过巴厘岛很多次，但这次选择这家酒店是因为我只想好好放松一下。
有些新酒店很豪华，但通常人很多，而且员工感觉有点忙乱。
但这家酒店完全不同。
这里的服务热情周到，令人赞叹——温暖、真诚，充满了巴厘岛特有的友好氛围。从我抵达的那一刻起，我就感到宾至如归。
这次入住的亮点是体验了真正的传统文化。
我穿上了卡巴雅（kebaya），参观了酒店内的寺庙。这在大多数其他酒店是体验不到的。酒店员工帮我安排了一切——从穿衣到做头发。
我强烈推荐入住别墅。
宽敞的房间、迷人的景色、优质的服务、美味的食物……一切都成为了我美好的回忆。
非常感谢Yudy、Yoga、Rini、Feburi和Sri的热情款待！
租住别墅绝对不值那个价（每晚650美元）；入住标准间或许更合理。
酒店早餐令人失望，而且选择有限。