Very clean hotel, room was great, staff was friendly, professional and accommodating. Twyla (housekeeping) and River (front desk) were great even for working on Christmas Day. I thank them for that and for making my stay enjoyable and a place I will return when traveling through
5.0分
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This property is new and in great shape. It's very convenient to I-40, but with good insulation so there's no road noise in the room. The front desk associates were courteous, welcoming, professional and helpful both at check-in and check-out. The room is a standard room for the brand - comfortable and well laid-out with everything you need for a night or for an extended stay. The room and bath were sparkling clean, and the HVAC was quiet and accurate. The lobby has a large, comfortable, and open area for working, socializing, and breakfast, with an outdoor patio that looked inviting for a warmer season. The breakfast layout was excellent. All in all a restful night on a road trip and a great value. (Bonus next door: the Old Medina Market just steps from the hotel entrance has sandwiches, salads, snacks, chicken, pizza, and the best desserts in Jackson.)
4.0分
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This is a newer building in a convenient location. Pros: Nice, clean common areas Pleasant staff Good breakfast Cons: Our room wasn't clean--esp. the carpet and tile floors Facility is lacking luggage carts. There was 1 when we arrived and none available when we departed
4.0分
情侣出游
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Overall great stay, hotel was clean and staff was friendly. Coffee creamer in room was bad. I know the brand sets breakfast standards , but selection is lacking.
4.0分
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The expectations of a $200+ hotel room are met - comfortable beds, a TV that works, a good choice of channels, and an option to log in to your streaming service. The room was clean and stocked up as would be expected. We booked online but had a couple of interactions with the staff - they were friendly and helpful. Beyond reasonable expectations, this hotel has clearly listened to customers and has implemented the "little things" that make a stay enjoyable: - Extra blankets, sheets, and pillows in the closet in case you -like me- want to be as sure as you can that the bedding has actually been washed - short of bringing your own. - There is a "kitchen" area with a sink, plates, glasses, paper towels, microwave and dishwasher - There is a ton of surface and cabinet space including a place to set up your laptop, set your suitcase, and hold your food and other things .. nothing touches the floor - The TV swivels so anyone in the room can see it - There is a small couch in its own area with a rolling table to eat or work at - A curtain that separates the room for privacy and to block the light from someone who is sleeping We travel quite a bit and have been loyal to the Hilton Hampton Inn properties for years. However, we are now very disappointed with the Hampton Inn as they are mostly run down and can be downright horrible. This Hilton property was a welcome 'surprise,' so much so that we will continue with the Home2Suite brand.
Very clean hotel, room was great, staff was friendly, professional and accommodating. Twyla (housekeeping) and River (front desk) were great even for working on Christmas Day. I thank them for that and for making my stay enjoyable and a place I will return when traveling through
This property is new and in great shape. It's very convenient to I-40, but with good insulation so there's no road noise in the room. The front desk associates were courteous, welcoming, professional and helpful both at check-in and check-out. The room is a standard room for the brand - comfortable and well laid-out with everything you need for a night or for an extended stay. The room and bath were sparkling clean, and the HVAC was quiet and accurate. The lobby has a large, comfortable, and open area for working, socializing, and breakfast, with an outdoor patio that looked inviting for a warmer season. The breakfast layout was excellent. All in all a restful night on a road trip and a great value. (Bonus next door: the Old Medina Market just steps from the hotel entrance has sandwiches, salads, snacks, chicken, pizza, and the best desserts in Jackson.)
This is a newer building in a convenient location. Pros: Nice, clean common areas Pleasant staff Good breakfast Cons: Our room wasn't clean--esp. the carpet and tile floors Facility is lacking luggage carts. There was 1 when we arrived and none available when we departed
Overall great stay, hotel was clean and staff was friendly. Coffee creamer in room was bad. I know the brand sets breakfast standards , but selection is lacking.
The expectations of a $200+ hotel room are met - comfortable beds, a TV that works, a good choice of channels, and an option to log in to your streaming service. The room was clean and stocked up as would be expected. We booked online but had a couple of interactions with the staff - they were friendly and helpful. Beyond reasonable expectations, this hotel has clearly listened to customers and has implemented the "little things" that make a stay enjoyable: - Extra blankets, sheets, and pillows in the closet in case you -like me- want to be as sure as you can that the bedding has actually been washed - short of bringing your own. - There is a "kitchen" area with a sink, plates, glasses, paper towels, microwave and dishwasher - There is a ton of surface and cabinet space including a place to set up your laptop, set your suitcase, and hold your food and other things .. nothing touches the floor - The TV swivels so anyone in the room can see it - There is a small couch in its own area with a rolling table to eat or work at - A curtain that separates the room for privacy and to block the light from someone who is sleeping We travel quite a bit and have been loyal to the Hilton Hampton Inn properties for years. However, we are now very disappointed with the Hampton Inn as they are mostly run down and can be downright horrible. This Hilton property was a welcome 'surprise,' so much so that we will continue with the Home2Suite brand.