酒店回复: Dear Guest, Thank you sincerely for your enthusiastic and generous praise. We are truly honored to be considered the best hotel you have ever stayed in and to know that every aspect of your experience, from our service to the accommodations and location, exceeded your expectations.We look forward to creating more memorable moments during your future visits.Kind regards, Jonathan H. CrookManaging Director

酒店回复: Dear xxx67890, Thank you very much for taking the time to share your feedback with us. While I am grateful that our front desk team was able to assist you during your departure, I would like to extend my sincere apologies that we fell short in delivering the level of service and comfort you rightfully expect from us.We greatly value your feedback regarding your experience at The Lobby and sincerely apologize for the delays you encountered, as well as the inconvenience caused by the time taken to provide additional heating. Creating a warm and attentive environment for our guests is of utmost importance to us, and we regret that this was not reflected during your visit. Please be assured that we are reviewing this isolated oversight with our team to ensure a more seamless and responsive experience in the future.Regarding the in-room amenities, we are sorry to hear that they did not meet your expectations. We understand how important it is to feel comfortable with these amenities, and we will be reviewing your comments as we continue to enhance our offerings.We truly appreciate your insights, as your feedback is invaluable in helping us improve and refine our service. I look forward to the opportunity to welcome you back for a seamless and attentive stay, reflecting the warmth and hospitality we are committed to providing. Kind regards, Jonathan H. CrookManaging Director

酒店回复: Dear williamxbb,Thank you very much for taking the time to share your experience at The Peninsula Istanbul.We are delighted to hear that your time with us was enjoyable and that our team contributed to a memorable visit. Your thoughtful words are truly appreciated and serve as a wonderful encouragement to everyone here.We very much look forward to welcoming you back soon for another exceptional experience.Kind regards,Jonathan H. CrookManaging Director

酒店回复: Dear sophiage1994,Thank you very much for taking the time to share your experience at The Peninsula Istanbul.We are delighted to hear that your time with us was enjoyable and that our team contributed to a memorable visit. Your thoughtful words are truly appreciated and serve as a wonderful encouragement to everyone here.We very much look forward to welcoming you back soon for another exceptional experience.Kind regards,Jonathan H. CrookManaging Director

酒店回复: Dear Guest,Thank you for your sincere and genuine feedback.It is both an honor and a privilege to be your preferred choice during your visits to Istanbul, Türkiye. Your loyalty and trust are deeply appreciated, and we are delighted to know that each of your stays has been meaningful and memorable.We remain committed to providing you with the highest standards of comfort and hospitality, and we look forward to welcoming you and your family back in the near future.Kind regards,Jonathan H. CrookManaging Director

酒店回复: 尊敬的 Aleksandra Dukanova， 感谢您选择入住我们酒店并提出周到的反馈。我们很高兴听到您对水疗和早餐的满意。 很遗憾，客房景观未能达到您的期望，感谢您对升级的反馈。对于因附近施工给您在入住期间遇到的不便，我们深表歉意。关于您客房的景观影响了酒店原本迷人的环境，我理解保持宜人景观的重要性。请放心，我们已经记录了您对客房分配的反馈，并将在您下次入住时予以考虑，以确保您获得更舒适的体验。 我们希望很快能再次欢迎您，享受更加顺畅、愉悦的住宿体验。 此致， Jonathan H. Crook 总经理

酒店回复: Dear Guest User,Thank you for taking the time to share your detailed impressions of your stay with us.We are pleased to learn that our services and facilities contributed positively to your overall experience. At The Peninsula Istanbul, we continually strive to provide flexible and personalized arrangements to accommodate the diverse needs of our guests, ensuring comfort and convenience throughout their visit.Our team is dedicated to maintaining the highest standards of hospitality and creating an environment where every moment can be enjoyed, whether it is appreciating the prime location and the view, experiencing seamless transportation options, or benefiting from our thoughtful amenities.Your feedback serves as a valuable affirmation of our efforts and inspires us to continue enhancing the quality of our offerings. We sincerely look forward to the opportunity to welcome you back for another exceptional stay soon. Kind regards,Jonathan H. CrookManaging Director

酒店回复: Dear ShijielvxiangjiaEric, Thank you for your detailed and thoughtful feedback. We are delighted that our exceptional location and the harmonious blend of historical charm with modern amenities made a lasting impression during your stay. It is gratifying to know that the atmosphere and design of our buildings, along with the comfort of your room, contributed positively to your experience.We appreciate your kind mention of our facilities, and we look forward to welcoming you back soon so you may enjoy our spa and other offerings in full.Kind regards, Jonathan H. CrookManaging Director

酒店回复: Dear Guest, Thank you very much for sharing your experience at The Peninsula Istanbul.We are delighted to hear that your day with us was well taken care of by our team. Your kind words are greatly appreciated, and we look forward to welcoming you back for another exceptional experience.Kind regards,Jonathan H. CrookManaging Director

酒店回复: Dear ossannie, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay and had a positive experience with us. Your kind words are greatly appreciated and serve as a wonderful encouragement to our team. We look forward to welcoming you back for another memorable visit.Kind regards,Jonathan H. CrookManaging Director