I am asthmatic and the smell of animal urine and cat dander made staying at this hotel very uncomfortable for me. Staff were friendly and apologetic but I paid over $840 for a two night stay and could barely stand to be in the room. It was very unfair.
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酒店回复: Hello Joanna, I want to apologize on behalf of everyone here as this is not the experience we want for your guests. I will be sure to treat this room according to our standard so this does not happen to someone else. Thank you for bringing this to our attention. Please reach out to us so we can discuss the situation further. Again, I want to apologize that your stay was not up to your standard, or our standard. I truly hope you will give our hotel another try.
5.0分
情侣出游
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Very nice, comfy beds and very clean. Only negative… it was a bit confusing because the hotel said La Quinta. I guess it was marked Hawthorn on the other side of the building. Highly recommend this hotel.
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酒店回复: Thank you for the feedback, Jane! We appreciate you recommending us even though there is some confusion as a dual property. We hope to see you again soon!
4.0分
其他
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This was a generally nice place but the room darkening shade did not work - it was electronic - so it was kind of bright. Also the cleaning crew left bar soap from the last guest in the shower. Not a huge deal - otherwise very nice and safe and clean. Easy in and out. Great price
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酒店回复: Sorry to hear there were some cleanliness issues during your stay! However, I am thankful for the feedback so we can make future stays better for our guests.
4.0分
家庭亲子
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Very clean and convenient location. Decent breakfast, friendly staff. There is no carpeting in the rooms and all night long the people above us stomped across their room… I don’t know what the heck they were doing, but it was very loud. Also, our shampoo and lotion bottles were completely empty. Other than that I would stay here again but I would ask for the top floor.
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酒店回复: Sorry to hear there were some noise issues during your stay, I would definitely recommend requesting the top floor when you stay with us again.
5.0分
其他
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Staff very friendly, room was very clean, had a little kitchenette which was nice. Comfortable and quiet, close to restaurants and airport. Definitely would stay again.
酒店回复: Thank you Nikki! Feel free to come back and stay with us again!
5.0分
其他
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I found the room’s interior design (furnishings, wall art , and lighting) tastefully done. Strong, balanced earth tones. My stay was calming and relaxing.
住得很满意——房间超级干净，还免费停车。
酒店很新，非常干净，员工也很乐于助人。唯一的缺点是没有游泳池。
优质的服务和美味的午餐
房间大
I am asthmatic and the smell of animal urine and cat dander made staying at this hotel very uncomfortable for me. Staff were friendly and apologetic but I paid over $840 for a two night stay and could barely stand to be in the room. It was very unfair.
Very nice, comfy beds and very clean. Only negative… it was a bit confusing because the hotel said La Quinta. I guess it was marked Hawthorn on the other side of the building. Highly recommend this hotel.
This was a generally nice place but the room darkening shade did not work - it was electronic - so it was kind of bright. Also the cleaning crew left bar soap from the last guest in the shower. Not a huge deal - otherwise very nice and safe and clean. Easy in and out. Great price
Very clean and convenient location. Decent breakfast, friendly staff. There is no carpeting in the rooms and all night long the people above us stomped across their room… I don’t know what the heck they were doing, but it was very loud. Also, our shampoo and lotion bottles were completely empty. Other than that I would stay here again but I would ask for the top floor.
Staff very friendly, room was very clean, had a little kitchenette which was nice. Comfortable and quiet, close to restaurants and airport. Definitely would stay again.
I found the room’s interior design (furnishings, wall art , and lighting) tastefully done. Strong, balanced earth tones. My stay was calming and relaxing.
No negatives to share.