酒店回复: Dear Our Valuable Guest,Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari...Thank you for taking your valuable time to share your experience during your stay with us. We are very pleased to learn that you've received excellent services from our staff during your stay at The Capital Hotel Jemursari Surabaya. Your amazing compliment for our staff had been forwarded to everyone on the team. Your very kind words are undoubtedly becoming great motivation for all of us to serve our best at all times. We happy to know that you also impressed with our Breakfast and Hotel strategic location.It would be our greatest pleasure to be able to serve you again with our best hospitality on upcoming opportunities. Warm regards,ParamitaFront Office Manager
酒店回复: Dear Our Valuable Guest,Warmest greetings from The Capital Hotel Surabaya, The Spirit of Jemursari...Thank you for taking your valuable time to share your experience during your stay with us. We are happy to know that you are impressed with our strategic location. Thank you for your suggestion and We will work hard to improve internally for all your input and it will be our management concern. Thank you for sharing your experience because this will make us better and better in the near future. Furthermore, there is no pleasant thing to do but to welcome you back here and let you ensure everything is in line with your expectations.Warm regards,ParamitaFront Office Manager
酒店回复: 尊敬的安德烈先生，
泗水首都酒店（The Capital Hotel Surabaya）诚挚问候，杰穆尔萨里精神……
感谢您抽出宝贵时间与我们分享您的入住体验。我们很高兴得知您在泗水首都酒店（The Capital Hotel Jemursari）入住期间，我们员工为您提供了卓越的服务。您对我们员工的赞赏已转发给团队所有成员。您的溢美之词无疑激励着我们所有人，让我们时刻竭尽全力为您服务。我们很高兴得知，您也对我们的早餐和康普茶印象深刻。
我们非常荣幸能够在未来的合作中再次为您提供最优质的服务。
此致，
Paramita
前台经理
酒店回复: 尊敬的贵宾,来自 泗水 The Capital Hotel（The Spirit of Jemursari） 的诚挚问候！非常感谢您抽出宝贵时间分享您的入住体验。我们很高兴得知您对酒店周边便利的地理位置及周边商圈（如便利店和吉野家）感到满意。同时，对于您提到的酒店设施略显老旧的部分，我们深表歉意。您的宝贵意见已转达给相关部门，我们将持续进行维护与改善，为宾客提供更加舒适的入住体验。期待在不久的将来再次欢迎您莅临 The Capital Hotel Surabaya，并为您带来更愉快的入住体验。诚挚问候，Paramita前厅部经理
华人开的酒店，前台没到12点就帮忙办理了入住。早餐是印尼旅游吃过最好的，隔音也好，终于不用再听摩托车声音入睡了。周边有几家本地中高档餐厅，两个很棒的spa店，一公里还有本地大型超市，还有达美乐罗森，强烈推荐！！
中国人很多，前台很热情
地点舒适，靠近主干道，吃饭方便，交通便利。
Classie酒店真是让人失望，自从开业以来就没什么改变，感觉死气沉沉。
第二次入住了这家酒店一年前入住时刚好更换了管理层也换名稱为首都那时还在有些更改有些噪这次在登记入住时与前台询及还是没什么改变都没进步不旺的感觉希望它能有所增加设施酒店位置很好大路旁。
大胆选择这家酒店吧！早餐一定要含，种类丰富，而且是精心准备的。他们甚至还有自制的康普茶（红茶菌饮料）。
房间可能不算特别宽敞，但非常舒适和安静。员工服务简直太棒了！
我们的房间很宽敞，配有迷你吧和一张沙发椅。淋浴和洗手池都能用，但不知为何会发出奇怪的声音。虽然不太扰人，但还是能注意到。摩托车停车位可以再改进一下。
服务很棒，工作人员帮我们把包裹从前台送到了房间。办理入住和退房手续也都很亲切快速。
住得很愉快，早餐自助餐有康普茶，这很难得。房间很宽敞。员工非常出色。
服务很友好，虽然是四星级酒店，但价格非常实惠。房间很宽敞，有冰箱，热水也很好用。城市景观非常棒！
比较的老旧，周围有便利店和吉野家很方便。