This was our first stay at The Confluence and I know it won’t be our last. From the design to the quality, the hotel is top notch. The service was INCREDIBLE. I cannot say enough good stuff about the hotel!!
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酒店回复: Hello Stephanie, Thanks so much for the great review! We're glad you enjoyed everything.
5.0分
其他
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The bed was really comfortable! I think of all the times I’ve stayed in a hotel, maybe 4 times the bed was very comfortable! Love the ambiance! Had some guests that were hanging out in the hallways, and due to this being an old warehouse, it’s a little more echoing! But, we would stay here again!
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酒店回复: Hello Leslie,Thank you so much for your wonderful review! We're thrilled to hear that you found the bed exceptionally comfortable and enjoyed the ambiance of our historic warehouse hotel.We’re glad to hear you’d stay with us again, and we truly look forward to welcoming you back!
5.0分
商务出差
This was our second time staying there and would not stay anywhere else in that area. Staff is friendly, rooms are clean and good in restaurant is delicious.
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酒店回复: Hello Roni, Thanks so much for the great review! We're glad you enjoyed everything.
2.0分
其他
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“The Good”- Room was very cool, well decorated. “The Bad”- Staff was so rude, from the check in experience to every staff interaction (and a vacant front desk- waited 15 mins, eventually I just left- on check out). Very poor customer service. “The Ugly”- The hotel is sooo noisy- next to the Ambulance and Fire Dept routes, strangely the room had a consistent loud mechanical “whirring” that wouldn’t go away, and they put me in a room that was right next to their event center- that I wasn’t a part of (In their room block? But I wasn’t part of their event- so thoughtless). All of the other hotel room “wings” had doors to minimize sound from the event center, but my hallway didn’t have that door so all of the partying spilled out into my hallway and in front of my room. What a noisy stay. Could barely spend any time in the room without getting a headache. Unacceptable considering the price. I would have asked for a different room but I was afraid the staff would bite my head off.
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酒店回复: Hello Joshua, Thank you for taking the time to share your experience with us. While we’re glad to hear you enjoyed the room décor, we’re truly sorry for the challenges you encountered during your stay. Your comfort and overall experience are extremely important to us, and it’s clear we fell short of the level of hospitality and care we strive to provide every guest.We appreciate you taking the time to outline the concerns you faced, as this feedback helps us identify where improvements are needed. Please know that we are actively reviewing your comments with our team to ensure these issues are addressed and prevented moving forward.Thank you again for bringing this to our attention and for giving us the opportunity to learn from your experience.
4.0分
其他
Overall stay was great! The bathroom shower could have used a better cleaning, there was short black hairs all over on the shower floor
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酒店回复: Hello Michelina, Thank you for sharing your feedback with us. We’re glad to hear that your overall stay was great, but we’re truly sorry about the condition of the shower. That level of cleanliness is unacceptable and not reflective of our standards. We appreciate you bringing this to our attention and giving us the opportunity to improve.Thank you again for staying with us—we hope to welcome you back for an even better experience.
5.0分
其他
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Everything was fantastic from check in to easy check out!
Beautifully designed historic building on the river next to river walk and charming downtown area. The room was spacious and so was the bathroom and shower and bed was comfy. The service was great, Julia our bartender was very engaged and made a top notch espresso martini! Loved my visit !
Highly recommend!
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酒店回复: Hello Lisa, Thank you so much for sharing your wonderful review! We’re thrilled to hear you enjoyed your stay — from our historic riverfront setting to your spacious room and the friendly service. We truly appreciate your recommendation and hope to welcome you back again soon.
3.0分
家庭亲子
Room was nice. When the heat came on it was so loud it woke me up. Lots of disturbing noises
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酒店回复: Hello Neeshelle, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed your room, but we’re truly sorry to learn that the heating system and other noises disrupted your rest. That’s not the experience we want for our guests.We’ve shared your comments with our maintenance team so we can look into the issue and prevent this from happening in the future. We appreciate you bringing it to our attention and hope you’ll consider giving us another opportunity to provide you with a more comfortable and restful stay.
5.0分
其他
The former Hudson plant has been turned into a very nice hotel/restaurant/event facility.
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酒店回复: Hello Jeffrey, Thank you for your review! We’re so glad you enjoyed the historic renovation. Preserving the character while creating a welcoming experience means a lot to us, and we appreciate you taking the time to share your thoughts.
4.0分
其他
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Room was clean, but wished the bathroom door provided more privacy. Fitness Room was nice with several options. Hanging out in the bar/restaurant area with our teens and wished there were cards or board games to borrow. THANKS!
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酒店回复: Hello Angela, thank you for sharing your feedback! We’re glad you enjoyed your stay and the fitness room. We appreciate your note about the bathroom privacy and games—great suggestions we’ll keep in mind for future updates. Thanks for staying with us!
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有幾天早餐無法準時開始
This was our first stay at The Confluence and I know it won’t be our last. From the design to the quality, the hotel is top notch. The service was INCREDIBLE. I cannot say enough good stuff about the hotel!!
The bed was really comfortable! I think of all the times I’ve stayed in a hotel, maybe 4 times the bed was very comfortable! Love the ambiance! Had some guests that were hanging out in the hallways, and due to this being an old warehouse, it’s a little more echoing! But, we would stay here again!
This was our second time staying there and would not stay anywhere else in that area. Staff is friendly, rooms are clean and good in restaurant is delicious.
“The Good”- Room was very cool, well decorated. “The Bad”- Staff was so rude, from the check in experience to every staff interaction (and a vacant front desk- waited 15 mins, eventually I just left- on check out). Very poor customer service. “The Ugly”- The hotel is sooo noisy- next to the Ambulance and Fire Dept routes, strangely the room had a consistent loud mechanical “whirring” that wouldn’t go away, and they put me in a room that was right next to their event center- that I wasn’t a part of (In their room block? But I wasn’t part of their event- so thoughtless). All of the other hotel room “wings” had doors to minimize sound from the event center, but my hallway didn’t have that door so all of the partying spilled out into my hallway and in front of my room. What a noisy stay. Could barely spend any time in the room without getting a headache. Unacceptable considering the price. I would have asked for a different room but I was afraid the staff would bite my head off.
Overall stay was great! The bathroom shower could have used a better cleaning, there was short black hairs all over on the shower floor
Everything was fantastic from check in to easy check out!
Beautifully designed historic building on the river next to river walk and charming downtown area. The room was spacious and so was the bathroom and shower and bed was comfy. The service was great, Julia our bartender was very engaged and made a top notch espresso martini! Loved my visit !
Highly recommend!
Room was nice. When the heat came on it was so loud it woke me up. Lots of disturbing noises
The former Hudson plant has been turned into a very nice hotel/restaurant/event facility.
Room was clean, but wished the bathroom door provided more privacy. Fitness Room was nice with several options. Hanging out in the bar/restaurant area with our teens and wished there were cards or board games to borrow. THANKS!