酒店回复: Thank you for your perfect score, we are delighted to have met an exceeded your expectations.
1.0分
家庭亲子
原文
翻译提供方：Google
非常粗鲁，不知道如何为客户服务。
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酒店回复: Thank you for being our guest ,we apologize that we did not meet or exceed your expectations during your stay. However our goal is to make things right with our guests every visit.
5.0分
其他
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We stayed in Nov 2025 for 3 weeks. Manager gave us a one bedroom which was very spacious and comfortable. Full kitchen with a large refrigerator and washer and dryer
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酒店回复: We appreciated your business! We like to provide complimentary upgrade when it is available.
5.0分
其他
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The hotel receptionist - Felicia welcomed us with a smile. The hotel is clean and quiet. The location of the hotel is accessible to places like food, shopping mall, and beaches.
酒店回复: Thank you for your business!
1.0分
其他
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I was able to book through a third-party when I arrived. The office was closed. There was no one to contact. This was an emergency visit to a hotel. It tied up funds that were absolutely needed it. There was an answering me seeing message that said office hours are from nine in the morning to five put on the booking site. It allowed you to book totally wrecked my night. I’m not sure what type of hotel does not have a clerk overnight. I’m just not used to seeing that everywhere I’ve ever stayed has had people on hand to assist you. This was very upsetting.
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酒店回复: I would like to discuss your stay with us. We are open 24 hours a day, we do not have any message stating that we are open 9 to 5pm.
3.0分
其他
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The property had a unique smell upon entering. The back door squeaks very badly when opening and closing. The walls are very thin and some of the other guests are very loud into the early hours in the morning.
There were several bugs in the room, broken glass in the room. The beds were hard. I wouldnt recommend
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酒店回复: We have a specific scent machine that we use in all of our WaterWalk's lobbies.We apologize that there was glass in your closet.We will review the other items that you mentioned to make sure that does not happen to another guest.
5.0分
家庭亲子
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The staff were very friendly and helpful. The room was spacious and the facility was very comfortable and clean. We will very likely stay here next time we come to town
酒店回复: We appreciate your business and positive feedback!
5.0分
其他
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This is a reallly nice hotel clean . Has an apartment feel to it glass door showers a balcony ! And the price is definitely good . This is my permanent hotel I’m booking everytime I’m in town !
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酒店回复: We at the Water Walk look forward to meeting and exceeding your expectations and look forward to your visit each and everytime! See you again soon, and thank you for your perfect score.
1.0分
其他
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Worst experience in a hotel in my entire life. The temperature is heat controlled at 74 degrees and is motion detected. Absolutely ridiculous. So through the entire night we had to keep getting up and jumping around our room to try to find the sensor to turn our air back on. I felt completely violated and babysat the entire day/night. This should be clearly stated in the hotel description before booking. Be prepared to wake up hot and sweaty all night long. The room itself was clean for the most part with a few hairs found in the shower but the doors up and down the hallways are white and disgustingly filthy. A coat of paint and/or good scrubbing would really make a difference in initial appearances. The staff was kind and welcoming and generally apologetic for the temp controlled situation. Very long sleepless night in Florida for us. Wyndham you should be ashamed of putting your title on something as demeaning as this.
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酒店回复: WaterWalk is re-evaluating the motion sensor for the AC as it has caused some disappointing stays for guests.I will reach out to you.
干净整洁，价格也很实惠，我非常惊喜。
优质的服务，非常漂亮的房间，非常好的价格
非常粗鲁，不知道如何为客户服务。
We stayed in Nov 2025 for 3 weeks. Manager gave us a one bedroom which was very spacious and comfortable. Full kitchen with a large refrigerator and washer and dryer
The hotel receptionist - Felicia welcomed us with a smile. The hotel is clean and quiet. The location of the hotel is accessible to places like food, shopping mall, and beaches.
I was able to book through a third-party when I arrived. The office was closed. There was no one to contact. This was an emergency visit to a hotel. It tied up funds that were absolutely needed it. There was an answering me seeing message that said office hours are from nine in the morning to five put on the booking site. It allowed you to book totally wrecked my night. I’m not sure what type of hotel does not have a clerk overnight. I’m just not used to seeing that everywhere I’ve ever stayed has had people on hand to assist you. This was very upsetting.
The property had a unique smell upon entering. The back door squeaks very badly when opening and closing. The walls are very thin and some of the other guests are very loud into the early hours in the morning.
There were several bugs in the room, broken glass in the room. The beds were hard. I wouldnt recommend
The staff were very friendly and helpful. The room was spacious and the facility was very comfortable and clean. We will very likely stay here next time we come to town
This is a reallly nice hotel clean . Has an apartment feel to it glass door showers a balcony ! And the price is definitely good . This is my permanent hotel I’m booking everytime I’m in town !
Worst experience in a hotel in my entire life. The temperature is heat controlled at 74 degrees and is motion detected. Absolutely ridiculous. So through the entire night we had to keep getting up and jumping around our room to try to find the sensor to turn our air back on. I felt completely violated and babysat the entire day/night. This should be clearly stated in the hotel description before booking. Be prepared to wake up hot and sweaty all night long. The room itself was clean for the most part with a few hairs found in the shower but the doors up and down the hallways are white and disgustingly filthy. A coat of paint and/or good scrubbing would really make a difference in initial appearances. The staff was kind and welcoming and generally apologetic for the temp controlled situation. Very long sleepless night in Florida for us. Wyndham you should be ashamed of putting your title on something as demeaning as this.