酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We are delighted to hear that you enjoyed our warm and attentive service, as well as our excellent location.It’s great to know that you found transportation convenient and that you were able to explore the vibrant Darling Harbour area at night. We strive to offer a variety of room types to cater to all our guests' needs, and we’re glad you appreciated this aspect of your stay.Your feedback is invaluable to us, and we look forward to welcoming you back soon!Regards Jeroen M, General Manager

酒店回复: Dear Lafulinshenkeqing, Thank you for taking the time to share your experience with us at PARKROYAL Darling Harbour. We are thrilled to hear that this was your second stay and that you found our hotel clean, welcoming, and conveniently located. We pride ourselves on providing a comfortable environment that feels like home, and it’s wonderful to know our proximity to the airport, Townhall subway station, and local amenities made your visit even more enjoyable. We’re also glad our front desk team could assist with your taxi arrangements. We look forward to welcoming you back on your next visit!Regards Jeroen M, General Manager

酒店回复: Dear Values Guest, Thank you for taking the time to share your wonderful experience at PARKROYAL Darling Harbour! We are delighted to hear that you enjoyed our prime location, just a short walk from City Hall and QVB, making it convenient for shopping and dining.It's great to know that you appreciated the cleanliness of our rooms and the added touch of the capsule coffee machine. We're also thrilled to hear that our front desk team provided you with excellent service.Your feedback means a lot to us, and we hope to welcome you back for another memorable stay in the near future!Regards Jeroen M, General Manager

酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We are delighted to hear that you enjoyed your spacious room with a partial view of Darling Harbour, as well as the comfort of our beds and the large bathtub. We appreciate your feedback regarding our breakfast selection and will certainly take it into consideration for future offerings. We're glad you found our location convenient, being close to Town Hall subway station, which makes exploring the area easy. Your comments about the shower head have been noted, and we will look into this matter further. Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit!Regards Jeroen M, General Manager

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at PARKROYAL Darling Harbour. We genuinely appreciate your insights, as they help us continuously improve our services. We’re delighted to hear that you enjoyed the comfort of our large double bed and appreciated our central location near the QVB. However, we sincerely apologise for the issues you faced with the shower facilities. Your experience is important to us, and we understand how a refreshing shower can enhance your overall stay. We will certainly look into this matter to ensure better water flow and a more satisfying experience for our guests. Regarding breakfast pricing, we strive to provide quality ingredients and options for all our guests, including families. Your comments about the pricing will be taken into consideration as we review our offerings. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience.Regards Jeroen M, General Manager

酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We are delighted to hear that you found our two double beds spacious and suitable for family travel, as well as appreciating the vibrant dining options nearby and the fun activities available in Darling Harbour.We also appreciate your feedback regarding the room's condition. While we strive to maintain a high standard, we understand that some areas may show signs of age. Your satisfaction with the price-performance ratio is wonderful to hear, and we hope it contributed positively to your stay.We look forward to welcoming you back on your next visit!Regards Jeroen M, General Manager

酒店回复: 尊敬的Tam， 感谢您抽出时间分享您近期入住PARKROYAL Darling Harbour酒店的感受。我们非常重视您的反馈，这有助于我们提升宾客体验。我们很高兴听到您喜欢我们训练有素的专业员工以及种类丰富的早餐，包括免费的手工咖啡。然而，对于您在入住期间遇到的不便，我们深表歉意，尤其是淋浴水压和酒店整体状况方面的问题。请放心，我们致力于持续改进，并重视所有宾客的反馈，我们正在考虑未来的翻新工程。我们将认真考虑您关于设施陈旧的意见。我们希望您以后能重新考虑入住我们酒店，因为我们非常乐意为您提供更愉快的体验。再次感谢您的宝贵意见。 此致 总经理Jeroen M

酒店回复: 尊敬的Kanterry， 感谢您抽出时间分享您近期马拉松期间入住体验的反馈。对于您因隔壁房间噪音而受到的干扰，我们深表歉意。PARKROYAL Darling Harbour酒店致力于为所有宾客提供舒适愉悦的体验，但这次我们显然未能做到。我们深知夜晚的宁静至关重要，尤其是在参加马拉松等赛事时。我们重视您的反馈，并希望未来有机会再次欢迎您，享受更愉悦的住宿体验。 此致 总经理Jeroen M

酒店回复: Dear Oseltamivir, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We appreciate your feedback regarding the soundproofing in our hotel. While we strive to provide a peaceful environment, we understand that noise can occasionally be an issue, particularly in busy urban settings.We are pleased to hear that our team was able to assist you promptly during the midnight situation and facilitate a room change. Your kind words about our service mean a lot to us.It’s great to know you enjoyed our convenient location near Hyde Park, public transport options, and the vibrant nightlife of Darling Harbour. We hope these aspects added value to your stay.Thank you once again for your insights. We look forward to welcoming you back in the future for an even better experience.Regards Jeroen M, General Manager

酒店回复: Dear Sandy,Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We are delighted to hear that you enjoyed our convenient location, comfortable accommodations, and the breakfast with a view of the W Hotel.We appreciate your feedback regarding the air conditioning facilities. Please rest assured that we are continuously working to enhance our services and amenities for a better guest experience.We look forward to welcoming you back on your next visit!Regards Jeroen M, General Manager