酒店回复: Dear Lafulinshenkeqing, Thank you for taking the time to share your experience with us at PARKROYAL Darling Harbour. We are thrilled to hear that this was your second stay and that you found our hotel clean, welcoming, and conveniently located. We pride ourselves on providing a comfortable environment that feels like home, and it’s wonderful to know our proximity to the airport, Townhall subway station, and local amenities made your visit even more enjoyable. We’re also glad our front desk team could assist with your taxi arrangements. We look forward to welcoming you back on your next visit!Regards Jeroen M, General Manager
酒店回复: Dear Haidi, Thank you for taking the time to share your experience during your recent stay at PARKROYAL Darling Harbour. We appreciate your detailed feedback and are glad to hear that you enjoyed our spacious rooms, comfortable bedding, and the excellent service provided by our dedicated team. We understand your concerns regarding the location and surrounding area. While we strive to provide a peaceful retreat near Darling Harbour, we recognize that vibrancy is an essential part of your experience. We will certainly take your comments into consideration as we continue to enhance our offerings. We sincerely apologise for the issues you encountered with the bathroom facilities. Please rest assured that we will address these matters with our maintenance team to ensure future guests have a more seamless experience. It’s wonderful to know that you enjoyed the breakfast selection, especially the gluten-free options. Our culinary team works hard to cater to various dietary needs, and your feedback is invaluable in helping us improve. Thank you once again for your feedback. We hope you will consider giving us another chance in the future, as we would love the opportunity to exceed your expectations.Regards Jeroen M, General Manager
酒店回复: Dear Yoyo Lee, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We appreciate your insights regarding our location, proximity to Darling Harbour, and the convenience stores nearby.We apologise for any inconvenience caused by the room assignment on the lower floor and acknowledge your concerns about the access to upper floors. Your feedback is invaluable as we continuously strive to enhance our guest experience.We understand your observations regarding the facilities and are actively working on upgrades to ensure a more comfortable stay for all our guests.Thank you once again for your feedback, and we hope to welcome you back in the future with an improved experience.Regards Jeroen M, General Manager
酒店回复: Dear LitchiThank you for choosing PARKROYAL Darling Harbour for your New Year trip! We’re delighted to hear that you enjoyed your stay and appreciated our convenient location near the attractions.It’s great to know that the welcome message in your room made you feel special, and we’re thrilled that you found our breakfast generous. We strive to provide a memorable experience for our guests, and your feedback truly motivates us.We hope to welcome you back soon for another fantastic stay!Regards Jeroen M, General Manager
酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We are delighted to hear that you enjoyed our warm and attentive service, as well as our excellent location.It’s great to know that you found transportation convenient and that you were able to explore the vibrant Darling Harbour area at night. We strive to offer a variety of room types to cater to all our guests' needs, and we’re glad you appreciated this aspect of your stay.Your feedback is invaluable to us, and we look forward to welcoming you back soon!Regards Jeroen M, General Manager
酒店回复: Dear Values Guest, Thank you for taking the time to share your wonderful experience at PARKROYAL Darling Harbour! We are delighted to hear that you enjoyed our prime location, just a short walk from City Hall and QVB, making it convenient for shopping and dining.It's great to know that you appreciated the cleanliness of our rooms and the added touch of the capsule coffee machine. We're also thrilled to hear that our front desk team provided you with excellent service.Your feedback means a lot to us, and we hope to welcome you back for another memorable stay in the near future!Regards Jeroen M, General Manager
4.7分
豪华特大床房
情侣出游
房间很大,能看到darling harbour部分景色。床睡的挺舒服的,然后浴缸很大。
早餐还行吧,有一点亚洲食物蒸饺,炒面,炒饭啥的,住了4晚,早餐几乎没变。
然后唯一缺点,就是花洒的水略小。
整体还是很满意的,地理位置很好,去town hall地铁站很近。
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We are delighted to hear that you enjoyed your spacious room with a partial view of Darling Harbour, as well as the comfort of our beds and the large bathtub. We appreciate your feedback regarding our breakfast selection and will certainly take it into consideration for future offerings. We're glad you found our location convenient, being close to Town Hall subway station, which makes exploring the area easy. Your comments about the shower head have been noted, and we will look into this matter further. Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit!Regards Jeroen M, General Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at PARKROYAL Darling Harbour. We genuinely appreciate your insights, as they help us continuously improve our services. We’re delighted to hear that you enjoyed the comfort of our large double bed and appreciated our central location near the QVB. However, we sincerely apologise for the issues you faced with the shower facilities. Your experience is important to us, and we understand how a refreshing shower can enhance your overall stay. We will certainly look into this matter to ensure better water flow and a more satisfying experience for our guests. Regarding breakfast pricing, we strive to provide quality ingredients and options for all our guests, including families. Your comments about the pricing will be taken into consideration as we review our offerings. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience.Regards Jeroen M, General Manager
酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour. We appreciate your feedback regarding your stay in the corner room by the bridge.We’re glad to hear that you found our soundproofing to be effective, even with the external noise. We continuously strive to enhance our bedding options, and your comments on the new 'sandwich' style are valuable as we look to improve guest comfort further.It's great to know that you enjoyed our prime location and competitive pricing, which make exploring Darling Harbour and the CBD convenient for our guests.We hope to welcome you back soon for an even better experience!Regards Jeroen M, General Manager
酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience during your recent stay at PARKROYAL Darling Harbour. We sincerely apologise for the inconveniences you encountered and appreciate your valuable feedback. We regret to hear about the issues you faced with the room lighting, soundproofing, and maintenance concerns such as the sink stopper and shower. Your comments will be shared with our management team to address these matters promptly. We are pleased that you found our check-in/out service satisfactory and enjoyed our location, which offers a variety of dining options nearby and easy access to Westfield. Your insights are essential in helping us improve our services, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Regards Jeroen M, General Manager
已经第二次住进这家酒店,干净亲切没有太异域的感觉,离开机场只有三站地铁,离开地铁站townhall站只有五分钟,离开达令港也是五分钟,离开超市也是五分钟,进出方便,离开酒店去机场,服务台会为你联系taxi……
下次去,应该还是这家。
这家酒店地理位置不如之前住的Meriton酒店式公寓,虽然离达令港比较近,但是周边已经不热闹了
下午两点酒店房间会准备好,我们放了行李在酒店,再回来时行李就会送进房间里,服务都是非常好的,一楼从前台到行李部都非常nice
整栋楼不大,我们的房间朝外是快速道,但是不吵闹,隔音很好
房间的装饰比较简约,房间挺大的,两个人毫不拥挤,两张queen size的床,床铺、床单、被子都很舒适干净,有咖啡机、小冰箱的设施,房间的灯也挺亮的
洗手间面积也不小,有浴缸,水很大
但是洗手台下水比较慢、而且淋浴的水是四散溅开,洗澡有点困难,我后来干脆就没洗头了
我们入住时购买早餐有优惠,每人是30澳币,早餐种类不多,但完全够吃,而且吃的挺开心,尤其是它们提供各种无麸质的面包、蛋糕等,让我吃地特别开心
虽然如此,但是大堂里的各位服务人员都特别友善热情,尤其是礼宾部的几位,幽默风趣,让人增添乐趣,和他们交谈非常愉快
主要对Parkroyal的期待比较高,但是有一点点失望,总体来说四星偏下吧
位置在高架边上,离达令港很近,附近步行也有便利店,但是酒店不需要刷卡上楼,给我们中国游客的也是低楼层2层的房间,设施总体感觉比较老旧
春节出行选了这家酒店 就在达令港旁边 入住推门可见欢迎频显 交通便利走路去周边各景点毫不费力 酒店早餐很丰盛
服务热情周到。地理位置比较好。交通便利。夜晚的达令港尽在身边。酒店的房间类行也比较多,适合不同类型的人居住。
酒店地理位置优越,离市政厅跟QVB步行不到十分钟,逛街吃饭很方便;房间干净,有胶囊咖啡机,前台服务到位,整体入住体验不错👍
房间很大,能看到darling harbour部分景色。床睡的挺舒服的,然后浴缸很大。
早餐还行吧,有一点亚洲食物蒸饺,炒面,炒饭啥的,住了4晚,早餐几乎没变。
然后唯一缺点,就是花洒的水略小。
整体还是很满意的,地理位置很好,去town hall地铁站很近。
酒店在CBD,附近是QVB,双人间床很大,有1.5米,这个是优秀的地方,酒店很老了,设备很老旧,特别是淋浴间,只有一个顶上的淋蓬头,水很慢很小,累了一天想好好洗个澡,回来遇到这样的设备真的很无奈和无语,早餐是可以的,小朋友四岁以上要付钱,25🔪,质量和食材算是不错的,总体来说性价比实在不高。
给的房间在角落里,而且在桥堍上,早晚有些噪音,但隔音还算不错。房间的被子现在都是三明治形式,被子不塞进被套,就是二层布中间一夹,床偏软了一些,不过澳洲大多数酒店都这样,胜在价格和地理位置,步行到达令港和商业中心的确很方便。
房间被分在2楼,窗户前面是一个高出的晒台,光线糟糕,窗户不能打开,感到屋内有些潮湿。因为早到了两个小时,被告知加入会员就能提早入住,查了一下这家公司在悉尼有两个酒店,是新加坡的总部。所以感觉有点四不像。最大的问题是隔音太差,整晚上声音不断,楼上楼下隔壁的都有,也不知道是怎么设计的,sink的下水控制是坏的,拿个塑料塞子代替。shower一直在滴滴答答关不紧,水量也不大。Check in/out的服务还可以,押金因为是付的现金,也很快退给我了。周围亚裔饭店很多,东南亚和中日韩的都有,目测欧洲人饭店少一些。走到市中心的westfield也就10-15分钟