酒店回复: Dear Valued Guest,Thank you for taking the time to share such a detailed review of your recent stay. We truly appreciate your kind comments regarding our convenient location by the river, the nearby dining options, and the warm hospitality from our Front Desk and breakfast teams.We are, however, very sorry to learn that certain aspects of your experience did not meet expectations. Your feedback regarding the housekeeping and gym service interactions, and the kid amenities is sincerely noted. Please rest assured that your comments have been shared with the relevant departments for review and immediate improvement.As a newly opened hotel, we are continuously refining both our facilities and service delivery to ensure every guest enjoys a seamless and comfortable stay. Your insights are invaluable in helping us achieve this goal.We truly hope you will consider giving us another opportunity to welcome you back and provide an experience that better reflects the standards we strive for.Best regards,Hilton Saigon
酒店回复: Dear valued guest,Thank you so much for your kind feedback and for taking the time to share your experience. We’re truly delighted to know that you enjoyed your stay with us. Your satisfaction is our top priority, and it's always rewarding to hear that our service, restaurant food and the room view made a lasting impression.We look forward to welcoming you back for another exceptional stay in the near future.Best regards,Hilton Saigon
酒店回复: Dear Valued Guest,Thank you so much for your wonderful review! We are incredibly touched that your stay with us at Hilton Saigon and the team member.It’s our honor to have been a part of your positive experience. We pride ourselves on attention to detail and genuine, warm hospitality, and we're delighted to hear that this was reflected in your visit. Your kind words truly mean a lot to our team, who work hard to ensure every guest feels welcome and cared for.We look forward to welcoming you back the next time you're in Ho Chi Minh City!Kind regards,Hilton Saigon
酒店回复: Dear Songcheng,Thank you for sharing your feedback with us. We are pleased to know you appreciated the cleanliness of the hotel, our convenient location, and the variety of restaurants nearby.We also take note of your comments regarding the soundproofing and the additional charge for children over 12 years old. Kindly note that this policy is in line with international hotel standards and we will review your observations to ensure clarity and comfort for all our guests.Your input is valuable to us, and we hope to have the opportunity to welcome you back to Hilton Saigon for an improved experience.Kind regards,Hilton Saigon
这次来胡志明出差，第一次挑选这家希尔顿酒店，因为看到酒店比较新，位置在市中心，周边吃饭逛街都很方便。酒店房间很干净，设施也比较时尚新颖！
首先说一下优点：地理位置不错，对面河景很不错，就在water bus对面。周边餐厅也比较多。
服务：前台和迎宾服务不错，早餐服务也很好。客房服务和健身房管理人员，一脸凶巴巴的样子，要饮用水还扣扣搜搜。
设施：新开的酒店硬件看着还行，不可细看，用材很廉价，而且没有任何儿童用品，儿童洗发水拖鞋等任何儿童用品都没有。床很软不舒服。除了地理位置真的没有任何性价比可言。
卫生间龙头出水温度不稳；想晚个2个小时退房都不应许，最后只给延到下午1点必须退房说！
这是胡志明市景观最好的酒店之一，尤其是夜景，真是绝美。我真切感受到了希尔顿特有的格调。所有员工都非常友好，我注意到他们会立即处理客人的需求。我预订的是可以享用行政酒廊的房间，那里的景色同样很棒，我在安静的氛围中享用了早餐。室外泳池虽然有点小，但游泳还是足够的，而且泳池旁边有湿蒸和干蒸桑拿房，游完泳后在这里放松解乏非常棒。整个入住期间我都非常满意。
窗景一绝 非常漂亮 服务特别好 卫生也干净 住的非常舒心 必须夸赞一下餐厅的饭 早餐品类丰富 非常好吃 还有晚餐吃了两次的米粉 大块牛肉 非常好吃
西贡希尔顿是我选择的酒店中不多的希尔顿品牌，但是它让我对希尔顿有了全新的认识，还有就是对越南这个国家，胡志明市这个城市，还有对越南的人民有了全新的认识。这个国家发展越来越好，这个城市也非常干净，有条理，越南人也很认真，很努力，很有生活气，很讲究细节，接待态度很友善，本来只是偶然路过，但是让我有了想再来一次的感觉，谢谢希尔顿，谢谢胡志明市！
没有想象的好 早餐还行 全是中国人
带孩旅行，但是如果超过12岁需要增加130万越南盾每晚，强制需要收的。房间隔音有点差。卫生挺好的，酒店位置很好，周围很多餐厅可以打卡。
房间很好，视野不错，空间也够大。然而，作为一个每晚700万越南盾的五星级国际品牌酒店，迷你吧里竟然只有咖啡和基本的茶包。冰箱里空空如也，即使顾客愿意付费也买不到任何东西。隔音效果也非常差，门外的人走路和说话的声音我都能清楚地听到。
至于洗漱用品，甚至连梳子都没有提供给女性顾客，难道酒店是希望所有客人都自带洗漱用品吗？
服务很好 卫生干净