Bathroom door and main door were warped and hard to open and close. Kitchenette had no utensils, dishes or means to prepare a meal.
酒店回复: Thank you
1.0分
商务出差
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Sink faucet sprayed water all over. Old food from previous occupant in microwave. Tub/shower so worn it could not even be considered clean. I was so horrified I chose not to shower. The manager knew about the sink problem yet he never warned me of it when I checked in nor did he apologize. Needless-to-say, I will choose alternative accommodations always in OK City.
3.0分
家庭亲子
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Plenty of food options, nearby. I like that it had a kitchen with a small stove or microwave a table a sink refrigerator. The counter was broken. There was water marks down the cabinet. The table legs were disgusting. The shower faucet was held on by a plastic bag, the AC worked fine, but was held on my duct tape. They didn’t come in every day to freshen up the room. We do have to ask them had to ask for toilet paper when we needed some had to ask for fresh towels. The owners were nice.
酒店回复: Thank you for stay with us, will try to fix it
1.0分
其他
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Horrible Stay!
Bed makes loud noises on every turn, no hot water, roaches coming out of the walls, door was jammed & had trouble opening. Let front desk know. They said that we needed to run the water for an hour before we get in the shower. Water ran for 2 hours and still no warm or hot water.
酒店回复: Thank you for stay with us, will try to fix the problem
1.0分
其他
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The first night wasn't bad but after that the ice machine didn't work, we asked multiple times for clean linen for the beds with no help, there were roaches and issues with the hot water barrellt working
2.0分
情侣出游
Everything in the room was damp even the bed sheets. Was not a comfortable night. Hand soap but no shampoo. Also no coffee pot in room.
3.0分
其他
Pool was not open and it was hot the whole stay. If your pool is not open or you know its gonna be closed let people know so they can make other arrangements.
2.0分
商务出差
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The floor in the kitchen is very slippery and dangerous. No pad under tile floor causes moisture to buildup on the floor. No water pressure in shower. And bathroom floor around toilet also stays wet. Not returning kitchen floor is dangerous.
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酒店回复: Thank you for staying with us, and let us know the problem we will try to solve the problemThank you
4.0分
其他
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The place was very quiet with exception of housekeeping banging on the door. Totally not necessary prior to 11am. The refrigerator didn't get cold. And the bathroom floor wasn't swept and mopped. Get it together please 🙏.
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酒店回复: Hi Troy, We appreciate your generous review! It really makes our day. Your satisfaction means the world to us, and we are overjoyed to have met your expectations. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to spread the word. We cannot wait to have the opportunity to serve you again and surpass your expectations in the future! Natalie #team6
2.0分
其他
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Terrible Front Desk Agent, Great Room
The room was great! No complaints with the room at all. The Hotel staff was absolutely terrible! I made the reservation for my brother who was traveling back home after losing our father to Lymphoma. I made sure to list his name as the guest and opted to pay for the room in advance to limit any issues for him at check-in. The woman who checked him in was rude and accused him of not pre-paying for the room. When he was walking away to go retrieve his phone from his car to show her the reservation and payment confirmation, she shoved paperwork at him to sign and gave him his room key.
I know that she was not aware that he had already been traveling for 2 days prior to arriving to this location, but there was no courtesy or friendliness, no charm, just attitude and negativity. Do better! Remember that everyone is traveling for different reasons! It's not always a vacation or fun trip! Long hours of driving, sitting in the same position, looking at the same scenery for hours on end.. a simple smile and kindness goes a long way to the weary traveler who is already somber due to the reason for traveling. 04/15/2025 check-in at 9:52pm.. whoever you are, I want everyone to know what a crappy human you are.
Bathroom door and main door were warped and hard to open and close. Kitchenette had no utensils, dishes or means to prepare a meal.
Sink faucet sprayed water all over. Old food from previous occupant in microwave. Tub/shower so worn it could not even be considered clean. I was so horrified I chose not to shower. The manager knew about the sink problem yet he never warned me of it when I checked in nor did he apologize. Needless-to-say, I will choose alternative accommodations always in OK City.
Plenty of food options, nearby. I like that it had a kitchen with a small stove or microwave a table a sink refrigerator. The counter was broken. There was water marks down the cabinet. The table legs were disgusting. The shower faucet was held on by a plastic bag, the AC worked fine, but was held on my duct tape. They didn’t come in every day to freshen up the room. We do have to ask them had to ask for toilet paper when we needed some had to ask for fresh towels. The owners were nice.
Horrible Stay!
Bed makes loud noises on every turn, no hot water, roaches coming out of the walls, door was jammed & had trouble opening. Let front desk know. They said that we needed to run the water for an hour before we get in the shower. Water ran for 2 hours and still no warm or hot water.
The first night wasn't bad but after that the ice machine didn't work, we asked multiple times for clean linen for the beds with no help, there were roaches and issues with the hot water barrellt working
Everything in the room was damp even the bed sheets. Was not a comfortable night. Hand soap but no shampoo. Also no coffee pot in room.
Pool was not open and it was hot the whole stay. If your pool is not open or you know its gonna be closed let people know so they can make other arrangements.
The floor in the kitchen is very slippery and dangerous. No pad under tile floor causes moisture to buildup on the floor. No water pressure in shower. And bathroom floor around toilet also stays wet. Not returning kitchen floor is dangerous.
The place was very quiet with exception of housekeeping banging on the door. Totally not necessary prior to 11am. The refrigerator didn't get cold. And the bathroom floor wasn't swept and mopped. Get it together please 🙏.
Terrible Front Desk Agent, Great Room
The room was great! No complaints with the room at all. The Hotel staff was absolutely terrible! I made the reservation for my brother who was traveling back home after losing our father to Lymphoma. I made sure to list his name as the guest and opted to pay for the room in advance to limit any issues for him at check-in. The woman who checked him in was rude and accused him of not pre-paying for the room. When he was walking away to go retrieve his phone from his car to show her the reservation and payment confirmation, she shoved paperwork at him to sign and gave him his room key.
I know that she was not aware that he had already been traveling for 2 days prior to arriving to this location, but there was no courtesy or friendliness, no charm, just attitude and negativity. Do better! Remember that everyone is traveling for different reasons! It's not always a vacation or fun trip! Long hours of driving, sitting in the same position, looking at the same scenery for hours on end.. a simple smile and kindness goes a long way to the weary traveler who is already somber due to the reason for traveling. 04/15/2025 check-in at 9:52pm.. whoever you are, I want everyone to know what a crappy human you are.