酒店回复: Thank you for bringing this to our attention, and we’re truly sorry that you didn’t feel supported during your stay. That’s definitely not the experience we strive to provide, and we’ll be addressing this with our team to ensure more attentive service moving forward. If you ever have concerns or need assistance, please know that our front desk team is always available to help. We appreciate your feedback and hope you’ll give us the opportunity to make your next visit more comfortable and welcoming.

酒店回复: Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful stay and that our team was able to provide you with great service. We truly appreciate your recommendation! If you ever need anything during your next visit—whether it’s a room change or assistance with amenities—please don’t hesitate to visit our front desk. We're always here to ensure you have the best experience possible. We look forward to welcoming you again soon!

酒店回复: We’re so glad you had a great stay and enjoyed both the location and comfort of your room! Thank you for recognizing our staff—they truly love making sure our guests feel well taken care of. If there’s ever anything you need in the future, whether it's a room upgrade or assistance with anything else, our front desk is always available to help. We look forward to welcoming you back soon!

酒店回复: Thank you for sharing your thoughts. We’re truly sorry that you didn’t feel supported during your stay. That’s definitely not the experience we strive to provide, and we’ll be addressing this with our team to ensure more attentive service moving forward. If you ever have concerns or need assistance, please know that our front desk team is always available to help. We appreciate your feedback and hope you’ll give us the opportunity to make your next visit more comfortable and welcoming.

酒店回复: We’re so sorry to hear that the room did not meet your expectations and that the heating system wasn’t functioning properly. We completely understand how important comfort is, especially during your stay. Please know that if you ever encounter an issue like this again, our front desk team is available to assist you right away. We can help resolve any issues, whether it's adjusting your room or making sure everything is in working order. We’d love to have the chance to provide you with a more comfortable stay in the future.

酒店回复: Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful stay and that our team was able to provide you with great service. We truly appreciate your recommendation! If you ever need anything during your next visit—whether it’s a room change or assistance with amenities—please don’t hesitate to visit our front desk. We're always here to ensure you have the best experience possible. We look forward to welcoming you again soon!