酒店回复: Apologies the hotel fell short of your expectations upon your arrival. We appreciate your feedback and hope to have the chance to change your impression!Disculpe, el hotel no cumplió con sus expectativas a su llegada. Agradecemos sus comentarios y esperamos poder cambiar su impresión.
5.0分
其他
Excellent option if you’re dropping your child at SAU. Conveniently located near the school and the price is reasonable.
展开
酒店回复: Dear Dana,Thank you for choosing our hotel for your stay. We are delighted to hear that our location was convenient for dropping your child at SAU and that you found our pricing reasonable. It means a lot to us that we could enhance your experience. We look forward to welcoming you back on your next visit.
5.0分
家庭亲子
Beautiful hotel. Very clean, decorated beautifully, large rooms, has a bar & great breakfast
展开
酒店回复: Thank you for the excellent rating of your recent stay at the Springhill Suites Ooltewah! Please come back and stay with us again on your next trip to the area!
5.0分
其他
We were not expecting the nice bar and food service. Pleasant surprise. Sorry we missed happy hour. Looked like good deals!
展开
酒店回复: Dear Thom,Thank you for your wonderful review! It's fantastic that you were pleasantly surprised by our bar and food service. While it's unfortunate that you missed happy hour, hopefully you'll get to enjoy it during your next stay. We look forward to welcoming you back soon!
4.0分
家庭亲子
展开
Wonderful property. Had a great stay!! The only thing that went wrong this stay was we were informed breakfast was at 630 but it ended up being 7 due to the fact it was Saturday.
展开
酒店回复: Dear Shannon,Thank you for the kind words! We're so glad you had a great stay and enjoyed our property. Your constructive feedback is greatly appreciated and will be forwarded to our internal team. We appreciate your understanding and look forward to welcoming you back again soon!
5.0分
其他
展开
These are nice
Great area, nice place, awesome front desk agent, awesome breakfast, decent pool. Sad there was no spa and the bar was closed. But we also loved our room and free printing/copying.
展开
酒店回复: Dear Stephanie,Thank you for choosing Springhill Suites by Marriott Chattanooga North/Ooltewah! We're delighted that you enjoyed your time with us and that our delicious breakfast offerings, remarkable team members, relaxing accommodations, and much more ensured your stay was one to remember. It's unfortunate that the bar was closed during your visit, and we will make sure our amenities are made clear to guests going forward. We appreciate your feedback and hope to welcome you back for an even more splendid stay in the future.
5.0分
其他
展开
Great place to stay
Great stay. One of the nicest hotels we stayed in at a great prices. Flavor of food was a hit or missed for some items at the restaurant, however, service was outstanding
展开
酒店回复: Thank you for the perfect rating of your recent stay at the Springhill Suites Ooltewah! Please stay with us next time your travels bring you back to Chattanooga!
3.0分
其他
Dead Wifi
No Wifi. Everything else was great, but this puts a huge dent in the service.
展开
酒店回复: Thank you for expressing your views on your recent stay. Although the WiFi issue affected your experience, it is wonderful to know that you found other aspects of your visit to be great. We are constantly working to improve our services and appreciate your insights, which will be reviewed by our team for future improvements.
5.0分
其他
Hotel is clean and very home, in a quiet location away from the noise of traffic.
展开
酒店回复: Thank you for the excellent rating. It's delightful to know you found our hotel clean and felt at home. The quiet and peaceful location offers a perfect retreat from the hustle and bustle, which is something we take pride in providing for our guests. We greatly appreciate your kind words.
服务非常好。早餐很丰盛，甚至还有素食选项！工作人员非常乐于助人且友善。
贫穷的
Excellent option if you’re dropping your child at SAU. Conveniently located near the school and the price is reasonable.
Beautiful hotel. Very clean, decorated beautifully, large rooms, has a bar & great breakfast
We were not expecting the nice bar and food service. Pleasant surprise. Sorry we missed happy hour. Looked like good deals!
Wonderful property. Had a great stay!! The only thing that went wrong this stay was we were informed breakfast was at 630 but it ended up being 7 due to the fact it was Saturday.
These are nice
Great area, nice place, awesome front desk agent, awesome breakfast, decent pool. Sad there was no spa and the bar was closed. But we also loved our room and free printing/copying.
Great place to stay
Great stay. One of the nicest hotels we stayed in at a great prices. Flavor of food was a hit or missed for some items at the restaurant, however, service was outstanding
Dead Wifi
No Wifi. Everything else was great, but this puts a huge dent in the service.
Hotel is clean and very home, in a quiet location away from the noise of traffic.