酒店回复: Dear GuestThank you very much for your detailed and kind feedback.We’re delighted to hear that you enjoyed our welcome refreshments, spacious and comfortable rooms, and quiet yet central location. It’s wonderful that you found the lighting and water heating to your liking.We appreciate your note about the shower head and will have our maintenance team address it promptly to ensure an even better experience for our guests.Your feedback helps us continuously improve, and we look forward to welcoming you back on your next visit to Istanbul.Warm regards,
酒店回复: Dear Guest,Thank you for your wonderful review and perfect scores! We are delighted to hear that you enjoyed our convenient location, peaceful atmosphere, and well-appointed room. Providing a quiet and comfortable stay in the heart of Istanbul is always our priority, and your feedback reassures us that we are achieving this. We look forward to welcoming you back to The Sanasaryan Han on your next visit.Warm regards,Mustafa DemirbasFront Office ManagerThe Sanasaryan Han, a Luxury Collection Hotel
酒店回复: Dear Guest,Thank you for your outstanding review and perfect scores! We are delighted to hear that you enjoyed our quiet and modern hotel, as well as the comfort of our bedding. We also appreciate your feedback regarding the room window and light, and we will take this into consideration to enhance our guest experience. It was a pleasure hosting you, and we look forward to welcoming you back to The Sanasaryan Han on your next visit.Warm regards,Mustafa DemirbasFront Office ManagerThe Sanasaryan Han, a Luxury Collection Hotel
酒店回复: Dear Flywen,Thank you for sharing your honest feedback.We sincerely apologize that your experience did not meet your expectations, especially regarding the room assignment and initial check-in process. Please know that your concerns about room quality and staff service are taken very seriously, and we regret any discomfort caused during your stay.We appreciate your patience and understanding when the situation was addressed later, and we are grateful for your recognition of the improved assistance from our team member.Your comments are invaluable to us as we continually strive to improve. We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the high standards we aim to uphold.Warm regards,
冲着服务去的这家酒店 态度确实很好 房间面积也还可以 地理位置优越
酒店位置挺好，离博斯普鲁斯海峡，香料市场啥的都不远。早餐也特别丰富。
有欢迎茶点 接待人员很nice；位置闹中取静 晚上睡觉完全听不到外面的噪音 到核心景区和码头步行可达 也可坐T1 很方便；房间很宽敞 能把大箱子都打开 房间灯光也很舒服 亮度刚好 洗澡水热的也比较快就是淋浴喷头有些松了 需要维修
位置十分便利 在人多杂乱的老城区 属于非常难得 闹中取静 房间很新 虽然不大该有的都有 也很安静 SLH还是有保障的
酒店规模不大，胜在位置好，公共交通方便。房间安静，早餐除了每桌一套标准的土耳其摆盘，剩下的就是点餐，不是自助餐。离店帮叫了出租车，是打表计费的。
酒店非常棒，酒店非常棒，酒店非常棒，酒店非常棒，酒店非常棒，酒店非常棒，酒店非常棒，酒店非常棒，酒店非常棒，酒店非常棒，
闹中取静，酒店新，设施好，床品很好，有支撑又柔和，有助于睡眠。唯一缺点就是房间窗户光线有遮挡。
这个酒店一般，我不会再选择。当时给我的房间没有窗户，较为阴暗，很烂。我要求换一间，明明是淡季，却告诉我，没办法。当时办理并引导入住的那个男员工挺差，只知道敷衍。凑合了一夜，我还是觉得不能忍，因为要住四个晚上，所以投诉到携程，才换了还可以的房间。不过玻璃非常脏。后来遇到的一位工作人员比较好，有在听我的诉求。总之除了位置较好，其它都不值得。伊斯坦布尔很美好，但这个酒店不可以。
8点40到
入住了8天，首先酒店除了前台微笑服务之外，完全没有其他服务。客房打扫每天需要自己去前台沟通才有人打扫，入住第二天地毯发现一根针，有图为证。床单写明3天更换，入住至今8天也没更换。另外提醒睡懒觉的朋友，早上8点有客房来问你是否需要洗衣服。最后一天客房打扫把浴巾带走也不更换新的，体验太差了，不会再选择！
整体来看酒店还是很不错，特别是位置很方便，距离香料市场、海边、公交站都很近，周边有很多吃的。我们房间在二楼，可以看到很好的街市景色，但玻璃隔音效果很好，一点也不吵。需要改进的方面是有一天房间没有打扫，说了让下午七点打扫一下，结果服务员没敲门自己打开门就要进来（还有一次我们在屋里，让送双拖鞋来，然后我带着孩子洗澡，老公在床上浅睡了一会，后来发现拖鞋不知道什么时间已经在屋里桌子上，服务员好像都不敲门的，所以一定要锁好门），我们让他七点后再来，结果出去后到九点多回来也没打扫