酒店回复: Thank you for sharing such a detailed and thoughtful review! We’re delighted to hear that you enjoyed our excellent service, convenient location near IconSiam and the pier—especially during New Year’s Eve—and our comfortable in-house massage. We’re also glad the earplugs helped ensure a good night’s rest and that you appreciated our daily breakfast variety, including the mini waffles from the waffle maker 😊. Your kind words truly motivate our team, and we hope to welcome you back for another wonderful stay in the future.Kind regards,Anirut L. (Mr.)Asst. Room Division Manager.

酒店回复: Dear Valued Guest,Thank you so much for staying with us and for sharing your thoughtful feedback. We're delighted to hear that you found the overall environment comfortable and appreciated our central location in Sathorn, with easy access to shopping and dining.It’s wonderful to know that our clean rooms, varied breakfast, and professional service made your business trip enjoyable. We also appreciate your helpful tip about choosing a quieter room away from the street — and we’re glad our housekeeping team could assist with combining the beds to better suit your needs.We truly value your support and look forward to welcoming you back again soon!Warm regards,Anirut LAsst. Room Division Manager.

酒店回复: Thank you for your thoughtful feedback! We’re delighted to hear that you enjoyed our convenient location, beautiful and clean environment, and the quiet atmosphere of the hotel. It’s great that most major attractions were easily accessible during your stay.We understand that Bangkok traffic can be challenging at times, and we appreciate your understanding. We hope to welcome you back for another comfortable and enjoyable visit soon!Kind regards,Anirut L.Asst. Room Division Manager.

酒店回复: Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We’re delighted to hear that you enjoyed our prime location near the BTS and Central Pier, as well as the convenience of nearby attractions like Iconsiam and local 7-Eleven stores. It’s wonderful to know that our clean and well-equipped rooms, including amenities like toothbrushes, toothpaste, and complimentary drinking water, contributed to a comfortable stay.We also appreciate your constructive comments regarding breakfast. While we’re glad you found many aspects of your stay satisfying, we understand that variety and quality at breakfast are important, and we’ll certainly take your feedback into account as we continue to improve our offerings.Thank you again for choosing to stay with us for three nights. We hope to welcome you back soon for an even better experience!Kind regards,Anirut L. (Mr.)Asst. Room Division Manager.

酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations, and we appreciate your honest feedback.We regret that the room assignment and soundproofing issues affected your comfort, especially as restful sleep is essential during travel. While our location offers convenient access to transportation, we understand that traffic noise can be disruptive, and we’re actively exploring ways to improve sound insulation.We also apologize for the shortcomings in service and breakfast quality. Your comments are important to us, and we’ll be reviewing them with our team to ensure better consistency and guest satisfaction.We value your input and hope you’ll consider giving us another opportunity in the future to provide a more pleasant experience.Kind regards,Anirut L. (Mr.)Asst. Room Division Manager.

酒店回复: 尊敬的客人： 非常感谢您亲切而详尽的反馈。我们很高兴听到您入住愉快，并觉得我们位置便利——距离Saphan Taksin轻轨站仅几步之遥，而且靠近Asiatique、River City和Icon Siam等热门景点。 我们很高兴我们的早餐选择超出了您的预期，并且我们的团队能够协助您更换房间，确保您获得更舒适的住宿体验。您对我们员工服务态度的认可对我们意义重大。 我们非常感谢您的支持，并期待未来再次欢迎您！ 此致， Anirut L.（先生） 客房部助理经理

酒店回复: Dear Valued Guest,Thank you so much for your detailed and thoughtful review. We're delighted to hear that our location worked well for your travel plans — being close to the subway, Central Pier, and major attractions like Wat Arun, the Grand Palace, Chinatown, and Khao San Road truly makes exploring Bangkok convenient. We're also glad you enjoyed the nearby shopping and dining options, and found the massage service to be a highlight.We sincerely apologize for the inconvenience caused by the pool being closed during your stay. We understand how important relaxation is, and we’re working hard to complete renovations so future guests can enjoy it fully.Your insights are incredibly helpful for future travelers, and we truly appreciate your recommendation. We hope to welcome you back again soon — with the pool ready for a perfect soak!Warm regards,Anirut L. (Mr.)Asst. Room Division Manager.

酒店回复: Dear Valued Guest,Thank you so much for your thoughtful and comprehensive feedback. We're delighted to hear that you had a great stay and appreciated our convenient location near the BTS and pier — making it easy to explore Bangkok by both land and water.It’s wonderful to know that our team was helpful and accommodating with your requests, and that you enjoyed the clean and tidy room, varied breakfast, and smooth transportation options. We're also glad the BTS day ticket and day tour packages added value to your experience.We appreciate your suggestion regarding room ventilation and will certainly look into ways to improve it. Your feedback helps us continue enhancing our guest experience.We look forward to welcoming you back again soon!Warm regards,Anirut L. (Mr.)Asst. Room Division Manager.

酒店回复: Thank you for your wonderful review! We’re delighted to hear that you enjoyed our clean hotel, convenient location near both the BTS and ferry, and the variety of our daily-changing breakfast. It’s also great to know that you appreciated the pleasant environment and excellent service. Your kind words truly motivate our team, and we look forward to welcoming you back again soon.Sincerely Yours,Jiw DM