Pretty sure someone tried to enter my room in the middle of the night. I woke up at 3am and both my locks were undone, luckily the top bar lock kept the door from fully opening.. and they did nothing about it lmao. And there was a homeless lady that was kicked out of the homeless shelter(my gfs mom works there) lurking right outside my windows all night and morning
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酒店回复: Dear Guest,We’re very concerned to hear about your experience and take matters of safety seriously. Please know this is not typical, and your feedback will be reviewed with our team immediately. For any urgent concerns during a stay, we encourage guests to contact the front desk or management right away so we can address them promptly.
3.0分
情侣出游
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Overall not terrible. Hallway carpets were torn in spots could cause tripping hazard. No pool available this will.make any future stay out of the question. Breakfast was very mediocre 6-9 is not the best times. Wal-Mart was close. Overall AC in room wasnt great. TV channels were pretty hit and miss
Will not stay agsin. Overpriced
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret to hear that your experience did not meet expectations. We appreciate you pointing out areas for improvement, including the hallway carpets, breakfast hours, and in-room amenities. Your comments are valuable and will be shared with our team to address and improve upon. We regret that we won't have the opportunity to welcome you back, but we thank you for staying with us.
1.0分
其他
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This is not the hotel I selected online. This appears to serve as a halfway house complete with a homeless encampment in back. No working icemakers. Floors torn up for sewer repairs. Live band playin loud in the bar. Would stay here again.
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酒店回复: Dear Guest,Thank you for your feedback. We're truly sorry to hear that your experience did not meet expectations and that the property differed from what you anticipated. We understand your concerns regarding the environment, ongoing repairs, and noise levels, and we apologize for the inconvenience caused. Your comments have been shared with management for immediate review and action.
2.0分
其他
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Trash all over the entrance. Door not working and was a safety hazard and partially open. Homeless folks all property. Property inside not clean. leaves and trash laying in hallway. Used to be nice place but not now
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酒店回复: Dear Guest,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are so sorry to learn that you were not able to fully enjoy your stay due to the situations you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. I hope you will give us another opportunity to provide you with a better stay.
3.0分
其他
Pictures looked nice. Has been updated somewhat. Big negative was the heat and air, needed updating and cleaning. Smelled bad when on.
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酒店回复: Thank you for choosing Suburban Studios for your stay. We are sorry to hear about the issue you had with the heat and ac. This has been brought up with maintenance so this issue can be resolved. Thank you for your feedback and the opportunity to improve our quest quality. We are looking forward to seeing you again in the future when you are in Canon City. Have a wonderful day.
5.0分
其他
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the extended stay pricing and the overall conditions. was there 3 years ago and again last week-- it was like I never left --consistency is the name of the game. I love the idea that no matter how long I am away, that I know what to expect and am not disappointed. congrats to you and your staff I give a 100 out of 10. Thank you for making mine and my wife's stay extremely pleasurable. We will not even consider anywhere else. Thank your staff again from the Peters family.
4.0分
情侣出游
Budget friendly and clean. We will stay again at this property if in the area again.
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酒店回复: Hi James,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
4.0分
其他
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Decent for the price
Check in went smoothly. However, when we got to our room we found that the security latch on our door was broken and there was no shower curtain. The smoke detector was also missing. When I called the front desk about the shower curtain, they sent someone right away. They room was clean, and the bed was comfortable.
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酒店回复: Dear Guest,Thank you for your feedback. While we're glad to hear that check-in went smoothly and you found the room clean and the bed comfortable, we apologize for the issues with the security latch, smoke detector, and missing shower curtain. Your safety and comfort are our priorities, and we regret falling short in these areas. We're pleased our team responded promptly to your request for a shower curtain. We appreciate your comments and will address these concerns to improve our guest experience.
1.0分
家庭亲子
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very sketchy people at the property and in the rooms. Leaking toilet, very old interior, the bed was terrible went into a V in the center center. cracked toilet lid and seat, rusty drain in the bathtub. We canceled our reservation and left early because it was so bad. do not recommend.
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酒店回复: Dear Guest,The issues you described are unacceptable and do not reflect our standards. We regret the discomfort and inconvenience caused by the leaking toilet, outdated interior, and poor bed condition, as well as the overall state of the bathroom. Your feedback is crucial, and we will address these concerns immediately to ensure improvements are made. We understand your decision to leave early and regret that we were unable to meet your expectations. Thank you for bringing this to our attention. If you would like to discuss your experience further, please contact us directly.
这家酒店地理位置非常好。
Pretty sure someone tried to enter my room in the middle of the night. I woke up at 3am and both my locks were undone, luckily the top bar lock kept the door from fully opening.. and they did nothing about it lmao. And there was a homeless lady that was kicked out of the homeless shelter(my gfs mom works there) lurking right outside my windows all night and morning
Overall not terrible. Hallway carpets were torn in spots could cause tripping hazard. No pool available this will.make any future stay out of the question. Breakfast was very mediocre 6-9 is not the best times. Wal-Mart was close. Overall AC in room wasnt great. TV channels were pretty hit and miss
Will not stay agsin. Overpriced
This is not the hotel I selected online. This appears to serve as a halfway house complete with a homeless encampment in back. No working icemakers. Floors torn up for sewer repairs. Live band playin loud in the bar. Would stay here again.
Trash all over the entrance. Door not working and was a safety hazard and partially open. Homeless folks all property. Property inside not clean. leaves and trash laying in hallway. Used to be nice place but not now
Pictures looked nice. Has been updated somewhat. Big negative was the heat and air, needed updating and cleaning. Smelled bad when on.
the extended stay pricing and the overall conditions. was there 3 years ago and again last week-- it was like I never left --consistency is the name of the game. I love the idea that no matter how long I am away, that I know what to expect and am not disappointed. congrats to you and your staff I give a 100 out of 10. Thank you for making mine and my wife's stay extremely pleasurable. We will not even consider anywhere else. Thank your staff again from the Peters family.
Budget friendly and clean. We will stay again at this property if in the area again.
Decent for the price
Check in went smoothly. However, when we got to our room we found that the security latch on our door was broken and there was no shower curtain. The smoke detector was also missing. When I called the front desk about the shower curtain, they sent someone right away. They room was clean, and the bed was comfortable.
very sketchy people at the property and in the rooms. Leaking toilet, very old interior, the bed was terrible went into a V in the center center. cracked toilet lid and seat, rusty drain in the bathtub. We canceled our reservation and left early because it was so bad. do not recommend.