酒店回复: Dear Valued Guest,We are happy to read that we could impress you and that you have enjoyed your room, the comfort and care provided by the team and the central location on your daily discoveries. We hope that you are ready to explore Budapest even further and we can be your home away from home on your future travels, too. wishing you all the best and see you soon,Zoltán TóthExecutive Assistant Manager
酒店回复: Dear valued Guest,First and foremost, thank you for choosing our hotel for your recent trip to Budapest and for taking the time to share your feedback with us. While we are grateful for your 10-point ratings for amenities and cleanliness, we are saddened that the view from your room did not meet your expectations. The images you shared show exterior views of the hotel on both sides, taken from the main entrance with the Ferris Wheel (which our park-view rooms overlook) and from the pedestrian street at the back, featuring the terrace and inner-court rooms. The hotel itself is located in the middle of the capital, close to attractions including the Danube River, but does not overlook it. We also pay attention to the destination itself, therefore guests may find two Budapest-related images in our gallery: a night-time photo of the two landmarks, Parliament and Buda Castle, and a night-time image of Heroes' Square. These have been carefully selected and, to avoid confusion, are marked as attractions nearby rather than as a view from a room or suite. We deeply regret that you had different impressions, which cast a shadow over your otherwise positive experience and left you with a negative notes. Despite not being able to offer a Danube view, we hope you will still consider revisiting us so that we can contribute to a truly flawless stay, as this is what we are dedicated to.Wishing you all the best,Zoltán TóthExecutive Assistant Manager
酒店回复: 尊敬的 k.k.n.y.
我们很高兴能够满足甚至超越您的期望,并为您近期的布达佩斯之行增添光彩。感谢您对重新设计的客房、清洁度、舒适度以及团队(尤其是 Clefs d'Or 会员礼宾部)提供的周到服务表示赞赏。事实上,酒店地处中心位置,并设有亚洲风味早餐角,这对我们的客人来说无疑是一大优势,请放心,我们将继续竭尽全力,以赢得您的真心推荐。希望您能尽快再次光临,享受另一次令人心旷神怡的入住体验,并祝您一切顺利!
Zoltán Tóth
行政助理经理
酒店回复: Dear Dongbeifengs,We are more than happy to read your amazing review on your recent stay at Kempinski Hotel Corvinus. It is a great pleasure to read that you have valued your spacious room and Asian-corner at the breakfast. We hope that your ways will lead you back to Budapest in the not too distant future again and we can be your home away from home on your future travels.Warmest regards,Zoltán TóthExecutive Assistant Manager
酒店回复: Dear Isabeella225,First and foremost, thank you so very much for staying at Kempinski Hotel Corvinus and for taking the time to share your wonderful review and images on this platform. We are grateful for your wholehearted endorsement of the friendly and professional service, the cleanliness and the location. It would be a great pleasure to be your host again on your future travels and until we meet, I remain with very best regards from Budapest,Zoltán TóthExecutive Assistant Manager
酒店回复: Dear Ligoumaolog,We were delighted to welcome you to Kempinski Hotel Corvinus Budapest. Thank you for your wonderful feedback, I am so pleased that you enjoyed everything about your visit from the convenient location and clean rooms to the services we offer.I will most certainly pass on your kind thoughts to all our colleagues who do go the extra mile to ensure everything is just perfect for our guests. We hope to warmly welcome you again to our hotel in the future.Warm regards,Zoltán TóthExecutive Assistant Manager
酒店回复: Dear valued Guest,First and foremost, thank you so much for honouring our hotel for your recent Budapest trip. Whilst we are happy to learn that you have enjoyed your room, we truly regret that the incident with the deposit did cast a shadow on your overall positive experience. We totally emphatized how frustrating this might felt loosing the time on departure related to the thorough investigation, but glad that it was placed and found at the safety deposit box and you did not miss the flight. Please accept our sincere apology again. We hope that this imperfection will not deter you from choosing us again and upon your next stay, we can provide you a truly flawless experience in every aspect, as this is what we are dedicated to. Wishing you all the best from Budapest,Zoltán TóthExecutive Assistant Manager
酒店回复: 尊敬的宾客:
感谢您在近期入住科维努斯凯宾斯基酒店后抽出时间写下如此精彩的点评。我很高兴得知您入住体验非常愉快,也感谢您对我们酒店优越的地理位置、整洁的环境以及员工周到服务的赞赏。
我们期待您下次来布达佩斯时再次光临。
此致,
Zoltán Tóth
执行助理经理
点评来源 Trip.com
5.0分
高级豪华客房
情侣出游
原文
翻译由AI提供
这是完美的一天。我们在Luxy酒店度过了愉快的时光。太棒了!
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酒店回复: 亲爱的 Guy DZ,
我们很高兴能为您最近在布达佩斯的一日游做出贡献,让您度过真正难忘的一天,非常感谢您提供的精彩反馈和图片。我们希望您能很快再次回来,共度美好时光,祝您一切顺利,直到我们再次见面,
Zoltán Tóth
执行助理经理
点评来源 Trip.com
5.0分
高级豪华客房
朋友出游
房间服务很好,整洁干净,且地理位置好。
而且非常贴心,安排了生日蛋糕,是一家值得入住的酒店。
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酒店回复: Dear Valued Guest,We are thrilled to read that you were pampered throughout your stay, and that we contributed to making your recent birthday trip a truly remarkable experience. We very much appreciate your compliments regarding the location, rooms and cleanliness, and we hope to have the pleasure of hosting you again on your future travels. Once again, we wish you many happy returns. Warmest regards,Zoltán TóthExecutive Assistant Manager
非常不错的酒店,位于核心地段,去景点不远,方便,舒适,房间在欧洲属于比较大的,价格合理。门口的摩天轮也很美。
携程的酒店广告宣传封面对游客有误导!我附的图片左边那张,给人感觉酒店的房间可以看到摩天轮和布达城堡(夜景很美),但check in的时候问了前台,这家酒店没有房间是可以看到布达城堡的,只有城景。房间是预定后就不能退的,我们反复和酒店商量,结果就是不让我们退。所以提醒后面入住的朋友,如果想在房间里看多瑙河夜景,看布达城堡亮灯,千万不要订这家酒店!同时希望携程能有所改进,不要对游客有误导!
卫生间、淋浴间是分开的,而且还有浴缸,这点非常棒。淋浴是按钮式的,水压很足,吹风机也是德国产的好品牌。房间宽敞舒适,床和枕头睡起来都很舒服。
虽然是盛夏,天气很热,但酒店给我送来了冰块,可以冰镇免费的两瓶瓶装水。前台的礼宾英语很好,发音清晰易懂,也能听懂我不太流利的英语。
此外,酒店就在机场大巴站旁边,地铁站和公交车站也都在附近,非常便利。这是一家非常值得推荐的酒店,特别是对日本人和亚洲游客来说,因为这里亚洲面孔比较少。
酒店的房间确实够大了,大箱小箱同时都可以展开,卫生间干湿分离,房间内充电插座也有中式的,很贴心啊。早餐有筷子,在欧洲酒店更是少见。
行程中住了两次的酒店,满意!服务人员态度好、专业,房间干净、舒适,位置方便,去哪里都不太远,就是停车、早餐挺贵
酒店的位置超级好,就在摩天轮附近,如果想去河边坐游船仅需步行10分钟。酒店工作人员的态度很好,很热情,会介绍酒店的各种设施。房间干净整洁,并且有开夜床服务,各种硬件设施齐全且豪华,体验非常好。
房间还可以,就是泳池真的超级小,然后退房的时候有个小插曲,我预存了400欧定金,拿回来时候竟然只有250欧,后面还去查监控,耽误了一些时间,差点没赶上飞机
我们在布达佩斯的凯宾斯基酒店度过了一个愉快的假期。酒店非常干净整洁,工作人员服务周到,能迅速解决任何问题。酒店地段优越,方便我们游览城市。强烈推荐!
这是完美的一天。我们在Luxy酒店度过了愉快的时光。太棒了!
房间服务很好,整洁干净,且地理位置好。
而且非常贴心,安排了生日蛋糕,是一家值得入住的酒店。