酒店回复: Jeff, we sincerely apologize that you did not receive the 1-bedroom king room you booked and that you were placed in a different room upon arrival. This is certainly not the experience we want our guests to experience. We understand how frustrating it must have been to not receive the room you reserved. We hope we were able to rectify the situation.
5.0分
其他
Our second stay here and another great experience. This hotel is top notch, great rooms and awesome amenities.
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酒店回复: Thank you for choosing to stay with us again and for taking the time to share your experience. We're thrilled to hear that your second stay was just as great as the first. Hearing that we're "top notch" especially regarding our rooms and amenities means the world to our team. Your repeat business is the highest compliment we can receive. We can't wait to see you next time!Best Wishes,Stephanie
5.0分
家庭亲子
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Absolutely enjoyed every minute of our stay here! The one thing I didn't love, was the fact that the air conditioner didn't work as well at night, something about being on eco mode or something. I personally sleep better when it's really cold, which made Sleeping difficult because the room would get humid and warm at night.I ended up buying a little fan from Costco
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酒店回复: Dear Guest, thank you for your feedback. I'm really sorry to hear you had issues with the A/C. I will look into this unit and see what we can do for future use. We hope you continue to choose Staybridge Manteca-Lathrop for future stays.
5.0分
商务出差
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The breakfasts are outstanding. They had amazing homemade biscuits and gravy for my last morning. I went to the Happy Hour one night, and the food was so good I didn't need dinner. The young man serving wine was so friendly, and so were the check-in staff, especially Graciela, whom I see every time I come here.
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酒店回复: Thank you for the fantastic review! We're thrilled you enjoyed our breakfasts, especially the homemade biscuits and gravy! It's great to hear that our Happy Hour offerings were satisfying enough to stand in for dinner!We're incredibly proud of our team, and it's wonderful they made such a positive impression. We'll be sure to pass along your kind words to them.We truly appreciate your continued loyalty and look forward to welcoming you back on your next visit!Best,Stephanie
5.0分
其他
The room was really nice. Clean, comfortable. Breakfast was great.
If we are back in this area we will stay here again.
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酒店回复: Thank you for the wonderful feedback! It truly means a lot to us that you enjoyed the cleanliness and comfort of your room and the breakfast. We can't wait to host you again the next time you're in town!
5.0分
家庭亲子
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Really enjoyed our stay rooms were clean. A hotel was clean. The staff was extremely friendly and helpful. Breakfast it had a great variety of different things which was good. Coffee was always good. The only negative thing that I have to say is you could hear people running around upstairs, such as children even late in the evening, which was extremely distracting When you’re trying to sleep and get up early.. other than that or stay was great
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酒店回复: Thanks so much for taking the time to leave us such a great review! We're thrilled to hear you really enjoyed your stay and found our rooms and hotel clean. It's fantastic to know our staff was friendly and helpful, and that you loved the breakfast variety and our coffee!We're truly sorry about the disturbance you experienced from noise upstairs late in the evening. We completely understand how disruptive that can be when you're trying to get a good night's sleep. We always want our guests to have a peaceful stay, and we'll certainly keep your feedback in mind as we continuously look for ways to improve.We hope to welcome you back again for an even more restful visit and thank you for choosing Staybridge Suites Manteca-Lathrop.
5.0分
家庭亲子
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Newer property. Super comfy beds, 12pm checkout, small but clean pool and workout room. Nice staff. We loved the layout of the 1 bedroom suite for our family of 4.
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酒店回复: We truly appreciate you taking the time to share your positive experience! We're delighted you loved the super comfy beds and the convenience of our 12 PM checkout. It's wonderful to know you also enjoyed our clean pool and workout room, and especially the layout of your 1-bedroom suite. We strive to make every guest's stay memorable, and your feedback confirms we're on the right track. We can't wait to welcome you back again!
4.0分
其他
In a newer part of town right off the freeway. Hotel is new, room was clean and comfortable
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酒店回复: That's wonderful to hear! We're so glad you appreciated our new hotel in this convenient part of town right off the freeway. It's fantastic to know your room was clean and comfortable, which is exactly what we aim for. Thank you for your kind words! We hope to see you again soon!
5.0分
情侣出游
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The hotel is new and clean. Location is by the freeway so it’s a good stop to continue our trip to Sacramento. The surrounding area is safe and surrounded by basic American food chains. The room is quite spacious. Happy for the price, cleanliness and location.
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酒店回复: We are absolutely delighted to read your glowing review! It's wonderful to know that our new hotel, cleanliness, and convenient freeway location made for a great stop on your way to Sacramento. We're also glad you felt safe and appreciated the spacious room and great value. Thank you for choosing us, and we look forward to seeing you on your next journey!
5.0分
其他
Overall my day stay at the hotel was a very pleasant one, staff was nice, room was nice solid place.
我买了一间一居室大床房，入住时却被强制安排到
Our second stay here and another great experience. This hotel is top notch, great rooms and awesome amenities.
Absolutely enjoyed every minute of our stay here! The one thing I didn't love, was the fact that the air conditioner didn't work as well at night, something about being on eco mode or something. I personally sleep better when it's really cold, which made Sleeping difficult because the room would get humid and warm at night.I ended up buying a little fan from Costco
The breakfasts are outstanding. They had amazing homemade biscuits and gravy for my last morning. I went to the Happy Hour one night, and the food was so good I didn't need dinner. The young man serving wine was so friendly, and so were the check-in staff, especially Graciela, whom I see every time I come here.
The room was really nice. Clean, comfortable. Breakfast was great.
If we are back in this area we will stay here again.
Really enjoyed our stay rooms were clean. A hotel was clean. The staff was extremely friendly and helpful. Breakfast it had a great variety of different things which was good. Coffee was always good. The only negative thing that I have to say is you could hear people running around upstairs, such as children even late in the evening, which was extremely distracting When you’re trying to sleep and get up early.. other than that or stay was great
Newer property. Super comfy beds, 12pm checkout, small but clean pool and workout room. Nice staff. We loved the layout of the 1 bedroom suite for our family of 4.
In a newer part of town right off the freeway. Hotel is new, room was clean and comfortable
The hotel is new and clean. Location is by the freeway so it’s a good stop to continue our trip to Sacramento. The surrounding area is safe and surrounded by basic American food chains. The room is quite spacious. Happy for the price, cleanliness and location.
Overall my day stay at the hotel was a very pleasant one, staff was nice, room was nice solid place.