酒店回复: Good evening Sir/Ma'am,Thank you very much for your detailed and thoughtful review!We’re delighted to hear that you enjoyed our convenient location near Rochor MRT station, the nearby dining options, and the in-room facilities. It’s great to know that the mini-fridge, safe, and self-service laundry added to your comfort, and we’re glad our front desk team — including our Chinese-speaking colleagues — were able to assist you politely and thoroughly.We also truly appreciate your balanced feedback. As a city hotel, our rooms are designed to be compact and efficient, but we understand that storage space can feel limited. Thank you as well for mentioning the road construction nearby. While this is outside of our control, we’re always happy to arrange rooms facing the courtyard or rear of the building whenever possible to ensure a more restful stay.We’re especially pleased that you found the bed comfortable and were able to sleep well — that’s so important! Thank you again for highlighting the value for money and sharing helpful tips for future guests.We sincerely appreciate your support and look forward to welcoming you back on your next visit!Regards,KeavenDuty Manager
酒店回复: Good evening Sir/Ma'am,Thank you for sharing your detailed feedback.We’re delighted to hear that Helen at the front desk made such a positive impact on your stay. Her attentiveness with early check-in, providing a map, and helping plan routes reflects the level of personalized service we aim to offer, and we will be sure to share your kind words with her.At the same time, we sincerely apologize for the issues you experienced with the drinking water in your room. We understand how inconvenient this was, especially after a long day of sightseeing. Your feedback about the weak water flow has been noted, and we will take immediate steps to address and improve this so that future guests do not encounter the same problem.We truly appreciate your honest comments and hope to have the opportunity to welcome you back for a smoother and more comfortable stay.Regards,KeavenDuty Manager
酒店回复: Good evening Ma'am,Thank you for taking the time to share your detailed feedback.We’re delighted to hear that you enjoyed our excellent location, with easy access to major subway stations, bus stops, and popular streets all within walking distance. Convenience is something we’re proud to offer our guests.We also truly appreciate your honest comments regarding our front desk service. It’s wonderful to know that some of our team members were helpful, patient, and able to assist you in Chinese. At the same time, we’re sorry to hear that your experience with other staff members was not as consistent. Please be assured that we take this feedback seriously, as providing warm, attentive, and professional service at all times is very important to us. We will certainly share your comments with the team to help us improve.Thank you again for staying with us, and we hope to have the opportunity to provide you with an even better experience on your next visit.Regards,KeavenDuty Manager
5.0分
高级大床房
家庭亲子
优点:
1.位置好,梧槽地铁口A口出来就能看到,坐地铁方便
2.服务好,有会中文的工作人员,态度热情,退房后还可以免费寄存行李,特别感谢Angel
3.卫生不错,有直饮水
不足:
1.隔音一般,楼道说话声一清二楚
2.浴室和卫生间都小
展开
酒店回复: Good evening Sir/Ma'am,Thank you very much for taking the time to share your detailed feedback.We’re delighted to hear that you enjoyed our convenient location next to Rochor MRT Exit A, our cleanliness standards, and the availability of drinking water. We’re especially happy to know that our Chinese-speaking team made you feel welcome, and we’ll be sure to pass your kind words along to Angel—she’ll be thrilled to hear your special mention.We also appreciate your honest comments regarding the soundproofing and the size of the bathroom. Your feedback is valuable to us, and we’ll certainly take it into consideration as we look for ways to improve our guests’ comfort.Thank you again for staying with us. We hope to have the pleasure of welcoming you back on your next visit.Regards,KeavenDuty Manager
酒店回复: Good evening Sir/Ma'am,Thank you so much for taking the time to share such a detailed review!We’re happy to hear that you found your room clean and tidy, and that our convenient location near Rochor MRT made getting around easy. It’s also great to know that our team could assist with your taxi—it’s always our goal to make departures as smooth as possible.We appreciate your helpful tips regarding the bathroom size, noise from nearby construction, and choosing a higher floor. Your advice and shared photos of Haji Lane will be very useful for future guests looking to explore the area.We hope to welcome you and your family back again for another comfortable stay!Regards,KeavenDuty Manager
酒店回复: Good evening Sir/Ma'am,Thank you so much for sharing such a detailed and thoughtful review!We’re delighted to hear that you and your family had a comfortable stay and enjoyed our clean, well-equipped rooms, facilities on the second floor, and Southeast Asian–style breakfast. It’s especially nice to know that the kids had fun at the pool and gym 😊Thank you as well for the helpful note about room orientation—we truly appreciate you sharing this insight with future guests. We’re also very grateful for your kind words about our front desk team and their assistance with your luggage; your encouragement means a lot to us.We’re honored that you chose to stay with us during such a busy period, and we hope to welcome you and your family back again on your next visit!Regards,KeavenDuty Manager
酒店回复: Good evening Sir/Ma'am,Thank you for taking the time to share such a detailed review of your stay. We’re pleased to hear that you enjoyed the convenient location near Bugis, the nearby dining options, and that our facilities met your expectations during your week-long conference stay. We also appreciate your feedback regarding the soundproofing and air-conditioning noise. Your comments are valuable and help us identify areas where we can improve guest comfort. We’re glad that, overall, you found the hotel to be a comfortable place to stay, and we hope to have the opportunity to welcome you back again in the future.Regards,KeavenDuty Manager
酒店回复: Good evening Sir/Ma'am,Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that our convenient and safe location, as well as the nearby 7-Eleven and subway access, made your stay enjoyable. It’s wonderful to know that Helen’s enthusiastic and helpful service, along with her sightseeing and dining tips, added so much value to your experience—she’ll be delighted to hear your kind words!We also appreciate your understanding regarding room size and are so happy that overall your stay exceeded expectations. We look forward to welcoming you back for another great visit to Singapore!Regards,KeavenDuty Manager
酒店回复: Good evening Sir/Ma'am,Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our convenient location and had such a positive experience with Helen. She’ll be delighted to know that her warm service, room upgrade, and local recommendations helped make your first visit to Singapore so memorable. We also appreciate your understanding regarding the nearby renovation and are glad we could ensure a quiet and comfortable stay for you. We truly look forward to welcoming you back on your next visit!Regards,KeavenDuty Manager
酒店回复: Good evening Sir/Ma'am,Thank you for your kind and detailed review! We’re glad you enjoyed your stay and appreciated the room décor, convenient amenities, and the helpfulness of our front desk team. It’s also great to hear that the availability of drinking water and the convenience store downstairs made your stay more comfortable. We truly appreciate your feedback and hope to welcome you again soon.Regards,KeavenDuty Manager
酒店位置交通便利,距离Rochor地铁站步行3分钟,非常近,出行很方便;周边不远也有个电器城,一楼和二楼都有大排档,吃饭还可以,我们早餐就是去那里解决的;房间设施齐全,设施新,属于五脏俱全,有小冰箱和保险箱,有公共自助洗衣机,每次5元新币,只收硬币,可以去前台换;前台有会中文的工作人员,服务态度礼貌周全,还是不错;床虽然窄,但是床垫可以,不塌有弹性,被子厚薄合适,空调声音也不大,睡觉还是舒服的;唯一缺点就是房间非常小,而且可放东西的桌子柜子少,这也和房间小有关系;酒店门口在修路,咚咚咚声音很大,可以提前给前台说说安排中庭或后面的房间,反正落地窗都是密封打不开的。整体性价比不错,还是很满意!
两个5颗星是打给前台Helen小姐姐的,帮我们办提前入住,贴心的送了免费纸质地图,在上面标记了所有适合我们去玩的景点,还尝试帮我规划线路。
两个3颗星:酒店没有瓶装水,房间有直饮水水管,水流很小很小,酒店一个男性前台说要么换房要么等着修,我们第一天玩回来已经很累了不想换房了,就选择了第二天修,可以第二天回到酒店后发现水流依旧很小。要喝直饮水得去2楼,那里有饮水机。
地理位置绝佳,前后两个重要地铁站,有公交站,一些网红街道都在附近,步行可到达,服务的话,部分前台人员不错,讲中文有耐心,会给予解答!有一部分就是怎么说呢,可能没有太多耐心解答,可是也是中规中矩吧!
优点:
1.位置好,梧槽地铁口A口出来就能看到,坐地铁方便
2.服务好,有会中文的工作人员,态度热情,退房后还可以免费寄存行李,特别感谢Angel
3.卫生不错,有直饮水
不足:
1.隔音一般,楼道说话声一清二楚
2.浴室和卫生间都小
房间整体空间不大,干净整洁,对于早出晚归的一家三口够住了,只是卫生间实在有些局促,对高大的人不友好。
交通便利,地铁蓝线就在楼下,Rochor站A口出站左转,非常好找,离开时酒店还帮忙叫了车,服务周到。
酒店周围有市政施工,会吵,需要耳塞,白天要在酒店休息的记得要高层。
放几张哈芝巷的照片吧,步行可到,有时间可以逛逛。
房间虽然小,但是很干净,设施齐全。我们一家四口两个房间住了三晚,隔音很好,不过千万别住临街位置,有施工队伍和摩托车大军。早餐很有东南亚风格,也不错。二楼有健身房 游泳池 淋浴和浴巾,孩子们玩的很开心。前台服务态度很好,行李还会主动帮忙拿到房间。我们住的三晚天天满房,生意真不错。
参会期间的一周都是在这里住,整体居住体验还是可以的,位置距离武吉士很近,交通方便,吃饭也很近,酒店电梯这些配套设施都蛮不错的,基本没太遇到拥堵,洗衣机虽然只有两个但是似乎需求量不高所以也没有出现过等待,只是隔音确实是个问题,隔壁看演唱会深夜回来一直在尖叫全程听得非常清楚,早上也有概率会被吵醒,入住最好备个耳塞,空调制冷时除了风声还会有一点共振的嗡嗡声音,但还好可以接受,总体还是提供了一个相当舒适的落脚点
寸土寸金的地方房间小点,但是服务很好,位置很方便,很安全,氛围很好,一下楼就会7-eleven在楼下,地铁站走两步就到去每个景点都很方便,这次住酒店没有踩坑很不错nice!酒店小姐姐Helen,中文沟通,服务很好,很热情,告诉我们哪些景点好,去哪玩,好吃的在哪,很好,新加坡虽说玩的不多,但是体验感蛮好
酒店位置十分方便 5分钟不到就走到地铁
Helen前台十分友好 👍很热情 听说我第一次来新加坡还帮忙升了房间 附近有24小时装修 还安排了安静的房间
还会告诉你那里吃那里玩 地图标注好 下次来还会住这里
住宿感还不错,就是房间小了点,入住的时候房间还布置了一下,前台人员也会说中文,沟通起来没有障碍,里面的人员还是蛮好的。而且有直饮水,楼下也有便利店,很方便。这家酒店还不需要转换头。