酒店回复: Thank you for choosing the Super 8 Baltimore Northwest for your recent stay. We appreciate you taking the time to rate your experience with us. We would like to take this opportunity to thank you for your patronage. We appreciate your feedback, and we hope to better serve you in the future.Sincerely,Diana
4.0分
其他
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The parking was easily accessible although the club next to the facility had patrons who were parked there I was able to find a spot and had to walk a little ways to reach my car
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酒店回复: Thank you for choosing the Super 8 Baltimore Northwest for your recent stay.We appreciate you taking the time to share your comments with us. We are pleased that you had a pleasant experience. We are sorry to hear that you had to walk a bit to reach your car. Both our security officer and City View Bar & Grill's work to keep the parking separate and available for our hotel guests, but we cannot guarantee that the parking spot will be near a guest's room.We appreciate your patronage, and we hope to welcome you again in the future.
5.0分
其他
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Nice updated hotel
This hotel has been updated and looks very nice. Room was clean and bed was very comfortable. Maybe not the best pillows but they did the job. Definitely would stay here again.
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酒店回复: Thank you for choosing the Super 8 Baltimore Northwest for your recent stay.We appreciate you taking the time to share your comments with us. Your kind remarks are appreciated.We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage.We appreciate your feedback, and we hope to welcome you again in the future.Sincerely,Diana, Guest Service Representative
4.0分
其他
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Clean no-frills room, comfortable bed. My room door was a bit scary -- enough space at the bottom for light and a lot of noise to come through, and did not sit solidly in the door jamb. AC unit was very loud.
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酒店回复: Thank you for choosing the Super 8 Baltimore Northwest for your recent stay. We appreciate you taking the time to share your comments with us. Your feedback is very important to us, and I am sorry to hear that about your concerns regarding the door and noise. All of our doors are supposed to be equipped with an under door weatherstrip seal, so it was a surprise to discover that your room did not have one. Thank you very much for bringing it to our attention and please rest assured that our team will be notified to work on the door and to check on the A/C. Here at Super 8, we continuously strive to meet your needs and expectations.We really appreciate the time you took to share your experience, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Diana, Guest Service Representative
2.0分
其他
The hotel is pretty basic and almost okay, but the shower was cold. One of my children couldn’t get through their shower. Very upsetting.
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酒店回复: Thank you for taking the time to tell us about your experience at Days Inn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that about the shower. Please let the Front Desk know if you ever face such an issue. Our Maintenance Team or Front Desk would've been able to assist you. We've found that some of our guests are not used to the knob and we could either walk you through how to pull and turn or have a staff member come and check it out. If the problem was with the room's shower, we would have seen about switching your room. We strive to provide a comfortable environment for all our guests.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2.0分
其他
The continental breakfast was packaged muffins and granola bars. We heard everything through the walls. Getting to room didn’t feel safe cops were there.
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酒店回复: Thank you for choosing the Super 8 Baltimore Northwest for your recent stay. We appreciate you taking the time to share your comments with us. Your feedback is very important to us, and I am saddened to hear that about your concerns regarding the location and noise. Please rest assured that we have security and take the appropriate measures to address any reported problems and can assist in safety precautions- such as escorting you to your room. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Diana, Guest Service Representative
我们只住了一晚，足够我们继续前往华盛顿的旅程了。
无线网络不好用，但周围餐馆挺多的。
卫生有点令人失望
不会再选择这家了
还不错，但不是特别干净。空调味道太难闻了。我们不得不把它关掉。无障碍客房没有吹风机。
好的
The parking was easily accessible although the club next to the facility had patrons who were parked there I was able to find a spot and had to walk a little ways to reach my car
Nice updated hotel
This hotel has been updated and looks very nice. Room was clean and bed was very comfortable. Maybe not the best pillows but they did the job. Definitely would stay here again.
Clean no-frills room, comfortable bed. My room door was a bit scary -- enough space at the bottom for light and a lot of noise to come through, and did not sit solidly in the door jamb. AC unit was very loud.
The hotel is pretty basic and almost okay, but the shower was cold. One of my children couldn’t get through their shower. Very upsetting.
The continental breakfast was packaged muffins and granola bars. We heard everything through the walls. Getting to room didn’t feel safe cops were there.