酒店回复: Thank you very much for your kind of response.we will welcome to you Stay in future .Thank you very much one more time.
5.0分
其他
原文
翻译提供方：Google
出色的
2.0分
商务出差
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The room wasn't really clean when I got there.They're still crumbs inside the microwave and there is still a used bar of soap in the bathroom for. The parking is nice because it's gated and the noise at night was quiet. The water was the biggest issue.As it was mostly cold, there was only 1 day that It was hot out of the 3 days i was there.
1.0分
情侣出游
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First of all the mange try to charge us $200 extra dollars and then when refused to pay it, they gave us a broken down room that was so dirty that looks like homeless encampment
We complainand got a new dirty room but not as dirty.Bad neighborhood too.
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酒店回复: Hi Michael,Thank you for sharing your feedback about your stay at Banfield Studios By OYO Portland OR. We sincerely apologize for the issues you encountered with your room and any confusion regarding charges. This is not the experience we aim to provide. Your comments have been shared with our management team to address these concerns and improve our services for future guests.We appreciate you bringing this to our attention and hope you might consider giving us another opportunity to provide a better stay.Best regards,Management TeamBanfield Studios By OYO Portland OR
1.0分
情侣出游
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THIS IS PLACE IS A HEALTH HAZZARD! I couldn’t even stay 10 mins after my check in. The most disgusting room I have ever been in , bugs everywhere inside. Extremely bad cigarette smoke , really rude and unprofessional front desk lady , Tweakers everywhere , and dirty dirty shower and other peoples body fluids dried on the walls!
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酒店回复: Dear Malachi,We sincerely apologize for your experience at Banfield Studios By OYO Portland OR. Your concerns about cleanliness and safety are being reviewed to prevent similar issues in the future.Warm regards,LisaBanfield Studios By OYO Portland OR
1.0分
商务出差
No blankets for bed, no closet or hangers, 1 bath towel for two persons, rough neighborhood, 1 light in the room, no light in kitchenette...
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酒店回复: Hi Murray,Thank you for sharing your feedback about your stay at Banfield Studios By OYO Portland OR. We’re very sorry to hear about the issues you encountered with the room and amenities. Your comments have been shared with our management team to help us improve the experience for future guests.We appreciate you bringing this to our attention and hope you might give us another opportunity to provide a better stay.Best regards,Management TeamBanfield Studios By OYO Portland OR
5.0分
其他
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I honestly really liked this hotel, I don’t remember it having a microwave, but it did have a really safe area where you could park your car. I’m talking a gated parking lot for your vehicle at night. That was really really appreciated especially considering it was Portland! The lobby attendant was nice and very respectful:)
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酒店回复: Dear Guest,Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and appreciated the secure gated parking, especially in Portland. It's great to know that our lobby attendant made a positive impression with their respectful service. Your satisfaction is our top priority, and we're delighted to have met your expectations.We look forward to welcoming you back on your next visit!Warm regards, Team OYO
1.0分
其他
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The cleanliness and the night shift front desk service was probably the worst in all my motel experience. I cant in good faith reccomend. However morning shift was nice and happy.
位置绝佳。但私密性不好，因为外面没有合适的窗帘。前台大部分时间都没有服务人员。没有拖鞋，也没有像样的毛巾，毛巾又旧又破。没有毯子。总体来说一般。
总体来说不太好，没有得到预订的房间。第二天我们搬到了另一个房间。仅应要求提供羽绒被。酒店有点旧了，但是经理非常好。
很好的服务
出色的
The room wasn't really clean when I got there.They're still crumbs inside the microwave and there is still a used bar of soap in the bathroom for. The parking is nice because it's gated and the noise at night was quiet. The water was the biggest issue.As it was mostly cold, there was only 1 day that It was hot out of the 3 days i was there.
First of all the mange try to charge us $200 extra dollars and then when refused to pay it, they gave us a broken down room that was so dirty that looks like homeless encampment
We complainand got a new dirty room but not as dirty.Bad neighborhood too.
THIS IS PLACE IS A HEALTH HAZZARD! I couldn’t even stay 10 mins after my check in. The most disgusting room I have ever been in , bugs everywhere inside. Extremely bad cigarette smoke , really rude and unprofessional front desk lady , Tweakers everywhere , and dirty dirty shower and other peoples body fluids dried on the walls!
No blankets for bed, no closet or hangers, 1 bath towel for two persons, rough neighborhood, 1 light in the room, no light in kitchenette...
I honestly really liked this hotel, I don’t remember it having a microwave, but it did have a really safe area where you could park your car. I’m talking a gated parking lot for your vehicle at night. That was really really appreciated especially considering it was Portland! The lobby attendant was nice and very respectful:)
The cleanliness and the night shift front desk service was probably the worst in all my motel experience. I cant in good faith reccomend. However morning shift was nice and happy.