The room was a small home away from home. Kitchen and fridge in the room helped so didn’t have to eat out as much.
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酒店回复: Dear Duane,Thank you for sharing your feedback with us. We are so glad to hear that your suite felt like a comfortable home away from home and that the kitchen and fridge made your stay more convenient.We truly appreciate you choosing to stay with us and hope to welcome you back again whenever your travels bring you to Norman.
5.0分
家庭亲子
The room was clean and quiet. It's still fairly new, and the property is in great shape.
5.0分
其他
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This hotel has everything you need for a great stay. I would recommend the breakfast get a little upgrade, such as waffles, dairy products, and keep your eggs warmer.
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酒店回复: Thank you so much for sharing your feedback! We’re thrilled to hear you enjoyed your stay and found that our hotel has everything you need. We appreciate your suggestions regarding breakfast — adding waffles, more dairy options, and keeping the eggs warmer are great ideas. We’ll share your comments with our team as we continually look for ways to enhance our guest experience. We hope to welcome you back soon!
5.0分
其他
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I am never disappointed by the hospitality I receive in Oklahoma. This hotel lived up to that reputation. Additionally, it was clean, quiet and well-kept. I will stay there again!
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酒店回复: Thank you so much for your kind words and perfect score! We're delighted to know our team's hospitality and the cleanliness and comfort of our hotel made such a positive impression. We truly appreciate your loyalty to Oklahoma hospitality and look forward to welcoming you back again soon!
3.0分
其他
The hotel was nice and staff was really nice but the bed wqs horrible. Would have been just as soft to sleep on the floor.
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酒店回复: Thank you for sharing your feedback and for recognizing our team's hospitality. We're truly sorry to hear that the bed did not provide the comfort you expected. Your comments are valuable, and we will review this with our team to ensure better experiences moving forward. We hope to welcome you back and provide a more restful stay next time.
2.0分
家庭亲子
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They informed me there was no early check in available and to come in at 3pm. I arrived at 3pm and was told it would be 15 more minutes. I came back at 3:30pm with my 3 children and was told it would be another 10 minutes. I watched multiple other families check in and get access to their rooms immediately. I messaged ******* for help and had an agent call to ask about my room. The agent was told it would be a few more minutes. By 4:45pm I was fed up, my children were crying, and went to the desk again to ask if my room was ready. The woman informed me my room was ready the whole time and she didn’t know why they made me wait.
5.0分
其他
Everything is always great in my stay with them. Very kind and professional staff
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酒店回复: Thank you for taking the time to leave such a wonderful rating and review. It is great to hear that the stay was enjoyable and that the staff provided kind and professional service. We appreciate the feedback and look forward to the opportunity to welcome you again in the future.
5.0分
情侣出游
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The amenities were excellent. Needing the handicap facilities for the bathroom, we were extremely pleased with how well equipped it was. The shower was very user friendly and exceeded the expectations that I had, as I am used to staying at a higher priced hotel that has lower quality handicap room amenities. Residence Inn really took care of our every need. Our stay was one we will repeat with Residence Inn. We are switching establishments to stay in from now on and will always stay in Residence Inn by Marriott. We know we will get quality star service from the establishment, staff, onsite breakfast and room amenities. Thank you for making our home away from home so enjoyable.
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酒店回复: Thank you so much for your generous feedback. We’re delighted to hear that our accessible bathroom amenities provided the comfort and convenience you needed. It’s truly rewarding to know that our efforts made such a positive impression and that you found our accommodations and service to exceed your expectations.Our team takes great pride in creating a welcoming and inclusive environment for all our guests, and knowing we've earned your loyalty means everything to us. We’re honored to be your new go-to hotel and can’t wait to welcome you back to your home away from home.
5.0分
家庭亲子
Everything is great with this hotel. Location, staff, service. It is my favorite hotel to stay when i visit Norman.
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酒店回复: Hello Maryorys,Thank you so much for the wonderful feedback! We’re thrilled to hear that everything met your expectations and that we’re your favorite place to stay in Norman. Your kind words about our location, staff, and service truly mean a lot to our team.We look forward to welcoming you back on your next visit.
5.0分
其他
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Great stay!
We had a great stay! We stay in a lot of hotels for traveling sports, and this hotel had one of the most comfortable beds we’ve stayed in. Rooms were very spacious and clean. It was nice having a kitchen and full size fridge in our unit. The sofa bed was surprisingly comfortable for our daughter to sleep on for multiple nights. Great selection of breakfast choices. Will definitely stay here again.
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酒店回复: Thank you so much, Amy, for your kind words and perfect rating! We’re so glad to hear your family had a comfortable and enjoyable stay with us during your travels. It’s great to know our spacious suites, full kitchens, and breakfast options made a difference—especially the sofa bed! We truly appreciate you choosing Residence Inn Norman and look forward to welcoming you back for your next sports trip.
The room was a small home away from home. Kitchen and fridge in the room helped so didn’t have to eat out as much.
The room was clean and quiet. It's still fairly new, and the property is in great shape.
This hotel has everything you need for a great stay. I would recommend the breakfast get a little upgrade, such as waffles, dairy products, and keep your eggs warmer.
I am never disappointed by the hospitality I receive in Oklahoma. This hotel lived up to that reputation. Additionally, it was clean, quiet and well-kept. I will stay there again!
The hotel was nice and staff was really nice but the bed wqs horrible. Would have been just as soft to sleep on the floor.
They informed me there was no early check in available and to come in at 3pm. I arrived at 3pm and was told it would be 15 more minutes. I came back at 3:30pm with my 3 children and was told it would be another 10 minutes. I watched multiple other families check in and get access to their rooms immediately. I messaged ******* for help and had an agent call to ask about my room. The agent was told it would be a few more minutes. By 4:45pm I was fed up, my children were crying, and went to the desk again to ask if my room was ready. The woman informed me my room was ready the whole time and she didn’t know why they made me wait.
Everything is always great in my stay with them. Very kind and professional staff
The amenities were excellent. Needing the handicap facilities for the bathroom, we were extremely pleased with how well equipped it was. The shower was very user friendly and exceeded the expectations that I had, as I am used to staying at a higher priced hotel that has lower quality handicap room amenities. Residence Inn really took care of our every need. Our stay was one we will repeat with Residence Inn. We are switching establishments to stay in from now on and will always stay in Residence Inn by Marriott. We know we will get quality star service from the establishment, staff, onsite breakfast and room amenities. Thank you for making our home away from home so enjoyable.
Everything is great with this hotel. Location, staff, service. It is my favorite hotel to stay when i visit Norman.
Great stay!
We had a great stay! We stay in a lot of hotels for traveling sports, and this hotel had one of the most comfortable beds we’ve stayed in. Rooms were very spacious and clean. It was nice having a kitchen and full size fridge in our unit. The sofa bed was surprisingly comfortable for our daughter to sleep on for multiple nights. Great selection of breakfast choices. Will definitely stay here again.