酒店回复: Dear PaulZHYang, Thank you for choosing Fraser Residence River Promenade, Singapore, for your recent stay and for sharing your excellent feedback!We are pleased that you found our location to be excellent. Our property, nestled along the Singapore River, offers easy access to malls and public transportation—MRT stations and Public Bus Stops—making it a breeze to explore the city. We are truly grateful for your feedback and can't wait to share it with our team. Your kind words uplift their spirits and inspire us to maintain the highest standards of hospitality. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience. Moreover, we're thrilled you found your apartment well-equipped and impeccably maintained. Our dedicated team, who take great pride in their work, ensures that our accommodation exceeds your expectations and provides you with the utmost comfort during your stay. Your comfort and satisfaction are our top priorities. Your satisfaction is not just a priority; it's our unwavering commitment. We believe our facilities are vital in enhancing your overall experience, and we're thrilled you enjoyed them. We strive to provide you with nothing less than excellence in every aspect of your stay. We're also delighted you took advantage of our complimentary offerings, including our delicious breakfast spread, daily local snacks, and evening cocktails at The Living Room. We hope these added touches enhanced your stay and gave you a taste of the vibrant local flavors and hospitality.We look forward to welcoming you back for another exceptional stay along the stunning Singapore River. Stay well & safe! Best Regards,Danial YinOperations ExecutiveFraser Residence River Promenade, Singapore
酒店回复: Dear Qiao QiaoThank you for staying at Fraser Residence River Promenade, Singapore!We regret to hear about your stay experience and hope to be given another opportunity to welcoming you back.Stay well and safe.RegardsSuzanna ChanResident Manager
酒店回复: Dear Guest,Thank you for choosing Fraser Residence River Promenade, Singapore, for your recent stay and for sharing your feedback. We sincerely apologize for the inconveniences you faced during your stay, particularly regarding your check-in experience and the room assignment. Unfortunately, room availability was limited due to high occupancy during your visit. Nonetheless, we deeply regret that we were unable to meet your expectations. Additionally, we apologize for the shortcomings with regards to the blanket that was delivered and the limited breakfast options. Your feedback is invaluable, and we will take your comments into serious consideration as we strive to continually enhance our guest experience. Thank you once again for choosing Fraser Residence River Promenade, Singapore. We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.Stay well & safe! Best Regards, Daren Tan Operations Manager Fraser Residence River Promenade, Singapore
酒店回复: Dear Guest, Thank you for choosing Fraser Residence River Promenade, Singapore, for your recent stay and for sharing your excellent feedback! We are pleased that you found our location to be excellent. Our property, nestled along the Singapore River, offers easy access to malls and public transportation—MRT stations and Public Bus Stops—making it a breeze to explore the city. We are truly grateful for your feedback and can't wait to share it with our team. Your kind words uplift their spirits and inspire us to maintain the highest standards of hospitality. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.Moreover, we're thrilled you found your apartment well-equipped and impeccably maintained. Our dedicated team, who take great pride in their work, ensures that our accommodation exceeds your expectations and provides you with the utmost comfort during your stay. Your comfort and satisfaction are our top priorities.Thank you once again for choosing Fraser Residence River Promenade, Singapore. We look forward to welcoming you back for another exceptional stay along the stunning Singapore River.Stay well & safe! Best Regards, Daren Tan Operations Manager Fraser Residence River Promenade, Singapore
酒店回复: Dear Guest,Thank you for choosing Fraser Residence River Promenade, Singapore, for your recent stay and for sharing your excellent feedback! We are pleased that you found our location to be excellent. Our property, nestled along the Singapore River, offers easy access to malls and public transportation—MRT stations and Public Bus Stops—making it a breeze to explore the city. We are truly grateful for your feedback and can't wait to share it with our team. Your kind words uplift their spirits and inspire us to maintain the highest standards of hospitality. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.Moreover, we're thrilled you found your apartment well-equipped and impeccably maintained. Our dedicated team, who take great pride in their work, ensures that our accommodation exceeds your expectations and provides you with the utmost comfort during your stay. Your comfort and satisfaction are our top priorities.Your satisfaction is not just a priority; it's our unwavering commitment. We believe our facilities are vital in enhancing your overall experience, and we're thrilled you enjoyed them. We strive to provide you with nothing less than excellence in every aspect of your stay.We sincerely apologize for any inconvenience caused by the quality of the room toiletries and the experience of our staff in the living room. Your feedback is invaluable to us, and we will consider your comments as we strive to enhance our guest experience continually.Thank you once again for choosing Fraser Residence River Promenade, Singapore. We look forward to welcoming you back for another exceptional stay along the stunning Singapore River.Stay well & safe! Best Regards, Daren Tan Operations Manager Fraser Residence River Promenade, Singapore
4.7分
豪华特大床一室公寓，可使用休息室
朋友出游
临河，很安静，酒店卫生很干净，步行到地铁站5分钟，非常推荐
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酒店回复: Dear Guest,Thank you for choosing Fraser Residence River Promenade, Singapore, for your recent stay and for sharing your excellent feedback!We are pleased that you found our location to be excellent. Our property, nestled along the Singapore River, offers easy access to malls and public transportation—MRT stations and Public Bus Stops—making it a breeze to explore the city.We are truly grateful for your feedback and can't wait to share it with our team. Your kind words uplift their spirits and inspire us to maintain the highest standards of hospitality. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.Moreover, we're thrilled you found your apartment well-equipped and impeccably maintained. Our dedicated team, who take great pride in their work, ensures that our accommodation exceeds your expectations and provides you with the utmost comfort during your stay. Your comfort and satisfaction are our top priorities.Your satisfaction is not just a priority; it's our unwavering commitment. We believe our facilities are vital in enhancing your overall experience, and we're thrilled you enjoyed them. We strive to provide you with nothing less than excellence in every aspect of your stay.We're also delighted you took advantage of our complimentary offerings, including our delicious breakfast spread, daily local snacks, and evening cocktails at The Living Room. We hope these added touches enhanced your stay and gave you a taste of the vibrant local flavors and hospitality.We look forward to welcoming you back for another exceptional stay along the stunning Singapore River.Stay well & safe!Best Regards,Danial YinOperations ExecutiveFraser Residence River Promenade, Singapore
酒店回复: Dear Guest,Thank you for choosing Fraser Residence River Promenade, Singapore, for your recent stay and for sharing your excellent feedback! We are pleased that you found our location to be excellent. Our property, nestled along the Singapore River, offers easy access to malls and public transportation—MRT stations and Public Bus Stops—making it a breeze to explore the city. We are truly grateful for your feedback and can't wait to share it with our team. Your kind words uplift their spirits and inspire us to maintain the highest standards of hospitality. Your feedback is invaluable to us, and we appreciate you taking the time to share your experience.Moreover, we're thrilled you found your apartment well-equipped and impeccably maintained. Our dedicated team, who take great pride in their work, ensures that our accommodation exceeds your expectations and provides you with the utmost comfort during your stay. Your comfort and satisfaction are our top priorities.Your satisfaction is not just a priority; it's our unwavering commitment. We believe our facilities are vital in enhancing your overall experience, and we're thrilled you enjoyed them. We strive to provide you with nothing less than excellence in every aspect of your stay.Thank you once again for choosing Fraser Residence River Promenade, Singapore. We look forward to welcoming you back for another exceptional stay along the stunning Singapore River.Stay well & safe! Best Regards, Daren Tan Operations Manager Fraser Residence River Promenade, Singapore
酒店回复: Dear Guest,Thank you for choosing Fraser Residence River Promenade, Singapore, for your recent stay and for sharing your feedback! We sincerely apologize for any inconvenience caused during your stay experience with us. Your feedback is invaluable to us, and we will consider your comments as we strive to enhance our guest experience continually.Thank you once again for choosing Fraser Residence River Promenade, Singapore. Stay well & safe! Best Regards, Daren Tan Operations Manager Fraser Residence River Promenade, Singapore
预定时看了不少酒店，或者酒店装修较旧，或者交通不便，或者房间面积较小。最后挑选了此公寓酒店。
入住四晚五天后切身体会此公寓性价比之高。
房间宽敞，设施很新，没新装修后的异味，开窗就可看到绿树成荫，行人悠闲散步。
此公寓服务还有24小时的前台，并免费提供早餐和晚餐并有啤酒，红酒等（虽然是简单的西式）
约十分钟不到，可去TE15大世界地铁站，途中路过Kim Speng公园，很惊奇地发现并拍到了水獭的照片。
很高兴，很不错的公寓。
房间宽敞，配有洗衣机和炉灶。有迎宾小吃、葡萄酒，每天提供早餐和下午鸡尾酒。然而，餐饮选择和口味令人失望，对早餐不要抱太高期望。泳池相当小，如果超过两个人游泳就会显得非常拥挤。健身设施也比较基础。员工服务响应速度参差不齐。熨斗和熨衣板需按要求提供，但至少需要一个多小时才能送到。员工服务水平有待提高。
服务：酒店中国人很少，服务员感觉有点媚白
入住遇到了很大的问题，提前一年下了2个订单，期间想要取消，被携程告知无法取消，于是只能入住。到了新加坡之后，却告诉我一个订单很久之前就被取消了？另一个订单没有问题？***！新加坡F1期间酒店普涨，订单被取消，携程赔付首晚3倍的房价，但却在新加坡订不到什么酒店！！为此损失了大几千，谁来评评理！！！
酒店很新，但考虑到服务缺失、电视故障和清洁度欠佳，价格太高了。
酒店电话是打不通的，出租车司机帮忙也打不通，由于航班延误到达已经很晚，办理入住不太愉快，又慢又难沟通，且没得选，就一间尾房了，那也忍了，问第二天能不能换间房，回答不能，也忍了，最后让多拿一条被子也不肯，说没有，搞笑吧，被子会没有？？更搞笑的是拿了一条臭哄哄的毯子过来？拿来干嘛的？早餐更是无语，什么都没有，就喝了杯牛奶，第二天早上楼上一直发出叮叮咚咚的噪音，很吵，严重影响休息，慎重选择吧！
宝藏公寓酒店！ 位置很好 也很安静 新加坡河在窗前就能看到 距离400米就是havelock地铁站，房间虽然不大但非常干净，吹风机都是戴森的，还有洗衣机、厨具等，麻雀虽小五脏俱全，鼎力推荐！！！ 唯一的问题是没有华语服务得用英语，前台的印度大妈服务态度也不错，综上所述 这个公寓绝对不踩雷
离地铁站比较近，步行十分钟以内。房间虽然小，但是五脏俱全，洗衣机烘干机都有，恰逢新加坡雨季，有洗烘一体机太方便了。还有很棒的厨房配套，真的是一整套配套，餐盘道具都准备好了。咖啡机twg茶也是触手可及，泳池很干净，往返长度也挺够的，1.2m深度刚刚好。Gym的东西也很多，有一个座椅式单车很好骑。下午茶是5-7点，去晚了会收走吃的，但是饮料还在。早餐比下午茶略丰盛一点，但是种类还是比较少的，不能和五星大酒店的媲美，但也够填饱肚子了。唯一不好的是卸妆棉真的是烂到不行，都不用擦脸就粉掉了，然后一位印度淡咖色衣服的服务人员比较mean，又是不给带食物回房间又是不给儿童进gym，这些都没有明文规定出来，他却擅自口头警告，有点败坏心情，感觉有点******。其他员工都还挺nice的，尤其是前台的manager，效率高态度好。对了，入住还送了瓶红酒和马卡龙，马卡龙很好吃，红酒实在是不胜酒力，但心意领了。
临河，很安静，酒店卫生很干净，步行到地铁站5分钟，非常推荐
房间已经住过很多次了，服务还是一如既往的好，然后早餐，泳池，休息室都配备齐全，后面出差还会入住这家酒店
唯一可圈可点的就是早餐和行政通行权的小食了。虽然很简单，但是早上和下午晚上都有，饮料也无限供应，还是比较方便的。但是两个不愉快，真的大减分，本来就是因为评分4.7服务好才选择的这个酒店而不是别的大酒店，相同的价格，这个酒店还是跟五星级酒店有区别。两个不愉快：1、办入住就很不愉快，选择酒店和备注就是选择和表明是三个人两个儿童，所以一间房是一大两小。本来正常办入住，也就让住了。结果因为我好心备注说明，临近还有三天才让携程客服告知回复表示只能两个人，不管儿童还是大人，然后就携程客服一直在帮忙沟通，还很强势，要让补钱。当天到了酒店，前台服务人员倒是快速给办完了入住，都已经交完押金，拿到卡准备要走了，结果前台看到了留言，要求每天补一个小孩60多新币，三千相当于人民币一千多块钱，那我什么酒店不能住啊！而且也明确问了，要是没看见留言，其实我已经入住了。同时，由于当天很早就约了不能退改的鸭子船，当时就跟前台服务员说明，要不先让把东西放那儿，回来再继续沟通，结果说不行，要等经理，最后五点四十多分才沟通好，就算打车去坐鸭子船也来不及了，直接损失了950元！2、连续住了三晚，两个房间，每天上午都会来打扫，唯独不换一次性拖鞋，第一晚的第二天也就算了，结果到第二晚过的第三天还不给换，都穿破洞了，只能去前台找服务员说，才给重新拿了。别的都打扫了，还差这么两双一次性拖鞋，也是不理解。