Beach view was nice but seaweed kept washing ashore. The staff was super nice and attentive. Really enjoyed interacting with the staff.
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酒店回复: Dear Valued Guest, Thank you for sharing your experience and for highlighting the beautiful beach view and the warm hospitality of our team. We’re pleased to hear that our host made a positive impression and that their attentiveness added to your enjoyment.We appreciate your feedback regarding the seaweed and understand how it may have impacted your beach experience. Please know that our team works diligently to maintain the shoreline, and your comments will help us continue improving. We look forward to welcoming you back for another relaxing and elevated stay. Warm regards, Ivan Tapia General Manager Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort
5.0分
家庭亲子
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This particular property resort is beautiful picture perfect friendly kind courteous staff. I thoroughly enjoyed my time there and will return again. Thank you Antigua it was a time had.
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酒店回复: Dear Valued Guest,Thank you for your lovely review. We’re delighted you found the resort beautiful and our hosts welcoming. We’re honored to have been part of your memorable visit to Antigua. We look forward to welcoming you back for another elevate stay in the future.Warm regards,Ivan TapiaGeneral ManagerRoyalton CHIC Antigua, An Autograph Collection All-Inclusive Resort
5.0分
情侣出游
Vibe team is fun , the shows and activities were also fun, and it’s nice to be able to go from the ocean to the pool and bar
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酒店回复: Dear Valued Guest, Thank you for sharing your experience and for highlighting the energy and fun brought by our Vibe Team. We’re delighted to hear that the shows and activities added excitement to your stay and that you enjoyed the seamless flow between the ocean, pool, and bar.Creating vibrant and memorable moments is at the heart of what we do, and your feedback is a wonderful reflection of that. We look forward to welcoming you back for another elevated and enjoyable visit. Warm regards, Ivan Tapia General Manager Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort
5.0分
家庭亲子
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The ground/beach were well kept, and the staff was very friendly and accommodating. The food was really good and the drinks were flowing.
Things that stood out to me:
1. My luggage was left behind by the airline. At the front desk, the staff called the airlines and followed up until my bag came in and delivered it straight to my room. They helped me track the bag so i knew where it was all the time.
2. By the 3rd day, the staff knew our preferred drink at the restaurant and would have it ready as soon as we sat down without asking which we were very happy about.
3. The staff was friendly and ready to get things for us no matter where we were. They would ask if we needed a drink and bring it right to us. That is great service. The entertainers, from the cook to the vibe team, were all very happy people and it's so fun to see the staff truly enjoying themselves. It makes us feel comfortable and enjoy ourselves too.
4. It was quiet and even when there are events, there are many quiet areas around so you can go wherever you want to relax. The activities were fun and the times to relax were amazing.
Overall a really good stay and i wish i could have stayed longer.
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酒店回复: Dear Valued Guest, Thank you for sharing such a thoughtful and uplifting review of your stay. We are delighted to hear that our team provided attentive and personalized service, from assisting with your luggage to remembering your preferred drinks. It’s especially rewarding to know that the grounds and beach were well maintained, and that the food, drinks, and entertainment added to your enjoyment.Your kind words about the atmosphere, quiet spaces, and the genuine warmth of our staff and entertainers truly reflect the experience we aim to deliver. We’re grateful for your appreciation and look forward to welcoming you back for an even longer and more memorable stay. Warm regards, Ivan Tapia General Manager Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort
5.0分
情侣出游
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Property was very clean, staff was seen every day completing cleaning duties. Maid services were efficient. Food was tasty and hot, well prepared. Entertainment was always good each night. Staff went out of their way go ensure our stay was amazing.
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酒店回复: Dear Valued Guest, Thank you for sharing your experience and for highlighting the cleanliness and efficiency of our property and team. We are pleased to know that our housekeeping host maintained high standards throughout your stay and that the food was consistently well-prepared and enjoyable. Your appreciation of our nightly entertainment and the dedication of our team to ensuring your comfort is truly valued.At Royalton CHIC Antigua, we take pride in delivering elevated experiences through attentive service and vibrant atmosphere. Your kind words serve as a great motivation for our team, and we look forward to welcoming you back for another memorable visit. Warm regards, Ivan Tapia General Manager Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort
2.0分
家庭亲子
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I enjoyed my butler! Made the trip worthwhile! Kudos to Carl! Thanks! Other than that! Jada was the most rudest person I have come encounter with servicing the public! Needs customer service training! Would never stay at Royalton resort! Would book next time with resort directly
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酒店回复: Dear Valued Guest, Thank you for sharing your experience and for recognizing Carl’s exceptional service. We apologize for the unpleasant interaction you described and understand how this affected your overall impression. Your feedback has been shared with our leadership team to ensure appropriate follow-up and improvement in guest relations. We remain committed to providing respectful and elevated service to all guests. Warm regards, Ivan Tapia General Manager Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort
这里原来是个养生会所,水疗(spa)真是太棒了,特别要提一下肯尼思(Kenneth),他很出色。免费的瑜伽课是开始一天的好方式,酒店的活动,比如舞蹈游戏等也很棒,员工都非常乐于助人。
我和我丈夫在全新开业的 Royalton Chic 度过了一个美妙的宅度假。酒店经过了精美的翻修,拥有极佳的公共区域,而且所有这一切都坐落在一片优质的白色沙滩上。年轻的员工们热情友好。服务水平高于平均水准。所有餐厅的食物都达到了高品质标准。我们对美味的加勒比美食尤其满意,这真是一次超棒的享受。
他们需要改善体育酒吧。
在高峰期应该多开放一些餐厅。
海滩酒吧和泳池酒吧总是缺少冰块、啤酒和某些酒精饮料。
阳光、大海、沙滩……正是医生开的药方。
Beach view was nice but seaweed kept washing ashore. The staff was super nice and attentive. Really enjoyed interacting with the staff.
This particular property resort is beautiful picture perfect friendly kind courteous staff. I thoroughly enjoyed my time there and will return again. Thank you Antigua it was a time had.
Vibe team is fun , the shows and activities were also fun, and it’s nice to be able to go from the ocean to the pool and bar
The ground/beach were well kept, and the staff was very friendly and accommodating. The food was really good and the drinks were flowing.
Things that stood out to me:
1. My luggage was left behind by the airline. At the front desk, the staff called the airlines and followed up until my bag came in and delivered it straight to my room. They helped me track the bag so i knew where it was all the time.
2. By the 3rd day, the staff knew our preferred drink at the restaurant and would have it ready as soon as we sat down without asking which we were very happy about.
3. The staff was friendly and ready to get things for us no matter where we were. They would ask if we needed a drink and bring it right to us. That is great service. The entertainers, from the cook to the vibe team, were all very happy people and it's so fun to see the staff truly enjoying themselves. It makes us feel comfortable and enjoy ourselves too.
4. It was quiet and even when there are events, there are many quiet areas around so you can go wherever you want to relax. The activities were fun and the times to relax were amazing.
Overall a really good stay and i wish i could have stayed longer.
Property was very clean, staff was seen every day completing cleaning duties. Maid services were efficient. Food was tasty and hot, well prepared. Entertainment was always good each night. Staff went out of their way go ensure our stay was amazing.
I enjoyed my butler! Made the trip worthwhile! Kudos to Carl! Thanks! Other than that! Jada was the most rudest person I have come encounter with servicing the public! Needs customer service training! Would never stay at Royalton resort! Would book next time with resort directly