酒店回复: Dear Guest,Thank you very much for choosing to stay with us and for taking the time to share your wonderful feedback.We are delighted to hear that you found our hotel clean and appreciated our convenient location near Shimbashi, Ginza, and Hibiya. It is also truly encouraging to know that you felt the breakfast exceptional value and that you would highly recommend us.Your kind words mean a great deal to our team, and we are honored to be considered one of your top choices for best value in Japan.We look forward to welcoming you back on your next visit and providing another excellent experience.Mercure Tokyo Hibiya

酒店回复: Dear Guest,Thank you very much for taking the time to share your experience with us.We are delighted to hear that you appreciated our prime location in the Ginza area, with easy access to nearby restaurants and just a short walk from Shinbashi Station. It is also wonderful to know that you found the soundproofing effective and enjoyed a quiet night’s rest. We appreciate you highlighting the option of selecting a room facing away from the street for added peace of mind.Thank you again for your thoughtful comments. We hope to have the pleasure of welcoming you back on your next visit to Tokyo.Warm regards,Mercure Tokyo Hibiya

酒店回复: Dear Guest,Thank you very much for sharing your feedback with us.We appreciate your comments regarding the room atmosphere and noise sensitivity. Please allow us to clarify that all of our rooms are designed with soundproofing to ensure a comfortable stay. However, guests with particularly sensitive hearing may occasionally notice surrounding sounds depending on room location.For future stays, we are more than happy to accommodate requests for rooms away from the railway side or on higher floors, subject to availability. Kindly let us know in advance, and our team will do their best to arrange a suitable room for your comfort.We truly value your insights and hope to welcome you again for an even more pleasant experience.Sincerely,Mercure Tokyo Hibiya

酒店回复: Dear Guest,Thank you very much for choosing our hotel and for sharing such a positive review.We are delighted to hear that you enjoyed our location with easy access to Ginza. It is also wonderful to know that you appreciated our newly renovated facilities and overall atmosphere.Your kind feedback is truly encouraging for our entire team. We look forward to welcoming you back again on your next visit to Tokyo.Warm regards,Mercure Tokyo Hibiya

酒店回复: Dear Guest,Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed your stay with us.We are pleased that the room and ambiance met your expectations, and that our convenient location added comfort to your visit. It is also encouraging to know that our team's enthusiastic service and smooth English communication helped make your stay more enjoyable. Additionally, we are glad that you found our facilities convenient and the replenishment of amenities timely.Your kind words mean a lot to us, and they motivate our team to continue delivering the best experience to all our guests.We sincerely look forward to welcoming you back again soon.Best Regards,Mercure Tokyo Hibiya

酒店回复: Dear Guest,Thank you very much for taking the time to share your wonderful feedback and for rating your stay a perfect 10 out of 10. We are truly delighted to know that you enjoyed our convenient location near the Ginza district, appreciated the design of our lobby, and found your room to be spacious and clean by Tokyo standards.It is also a pleasure to hear that our family-friendly policies made your stay more comfortable when traveling with children.Your kind words are a great encouragement to our entire team, and we will continue striving to provide every guest with a pleasant and memorable experience.We look forward to welcoming you and your family back to Mercure Tokyo Hibiya on your next visit to Japan.Warm regards,Mercure Tokyo Hibiya

酒店回复: Dear Guest,Thank you very much for sharing your feedback. We're glad to hear you appreciated the cleanliness and convenient location near Shimbashi Station.Regarding your room assignment, please be assured that all our guests are treated with equal care and respect. Higher floors are generally reserved for guests staying in our Privilege Room types, which come with additional benefits. We understand how important room preferences are and do our best to accommodate requests whenever possible.We hope to have the opportunity to welcome you again for a more satisfying experience.Sincerely,Mercure Tokyo Hibiya

酒店回复: 尊敬的宾客： 感谢您抽出时间与我们分享您的反馈。我们很高兴听到您对我们的客房和服务感到满意。 关于客房内的灯光，请注意，您可以使用床边的控制面板进行调节，以方便您使用。 至于餐饮选择，虽然乍一看似乎有限，但实际上附近有很多营业至午夜的当地餐厅。我们非常乐意根据您的要求提供个性化推荐。 我们非常感谢您的评论，并希望有机会再次欢迎您入住，享受更舒适的住宿体验。 此致， 东京日比谷美居酒店

酒店回复: Dear Guest,Thank you very much for taking the time to share your wonderful review and for rating your stay a perfect 10 out of 10. We are thrilled to know that you and your family enjoyed your time with us, especially the comfort of the room, the quiet environment despite the nearby trains, and the convenience of our location near Shimbashi Station.It’s heartwarming to hear that your child loved spending time by the window — we’re so glad it added to your family’s memorable stay. We’re also delighted that you appreciated the cleanliness of the room and the complimentary capsule coffee.We truly appreciate your kind words and look forward to welcoming you and your family back to Mercure Tokyo Hibiya for another pleasant stay soon.Warm regards,Mercure Tokyo Hibiya

酒店回复: 亲爱的Hananyan： 非常感谢您入住东京日比谷美居酒店。 再次感谢您的完美评价和亲切的评价。 我们很高兴看到您在时间紧迫的情况下仍然对入住体验感到满意。 您对前台服务、房间和浴室的清洁度，甚至大堂的香气的称赞，都对我们全体员工都是一种莫大的鼓舞。 我们也感谢您对我们便利位置的赞赏。 我们将继续努力为宾客提供舒适的住宿环境和服务。 期待您再次光临。 东京日比谷美居酒店