Everything was exceptional. The breakfast set up was great. The variety of breakfast made it possible for our children and adults to eat with gusto and got is set for a good day. The pool and surrounding area was clean and well.taken care of.
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酒店回复: It’s always our goal to provide a comfortable and enjoyable experience for both adults and children, and we are delighted to have met that goal during your stay.We look forward to welcoming you back for another exceptional visit!
3.0分
商务出差
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I stayed for one week and was disappointed how loud it was there. I stayed on 4th floor thinking it would be quiet with out any guests above me. Major problems are ding from elevators is loud, hallways have terrible echo and can hear guests talking like they were in the room with you. Constant slamming of doors from staff and guests had my nerves frayed. Ice machine so loud and it used many times day and night. If you have kids its great. Amusement park right next door. If you are solo business traveler trying to work and sleep DO NOT stay here more than one night.
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酒店回复: Thank you for sharing your feedback! I apologize that noise disruptions affected your stay. Your comments about elevator sounds, hallway noise, and door slamming have been noted, and we are reviewing them with our team to improve the guest experience. We hope to host you again soon :)
5.0分
其他
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Very friendly and informative at check in. Ron was very clean and comfortable. Pool area was nice and the 50% off the first drink at the bar was a great things. Great access to Funplex over all great experience will be back thank you.
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酒店回复: Thank you so much for taking the time to leave such a wonderful review! We're also glad you found your room clean and comfortable, and enjoyed the pool area and drink special at the bar. It's always our goal to provide a relaxing and fun atmosphere for our guests. We can’t wait to welcome you back again.
5.0分
其他
Spent 2 weeks here recently and couldnt have asked for a better stay. Staff were friendly and always ready to help!
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酒店回复: Thank you so much for your fantastic review! We’re delighted to hear that your extended stay with us was everything you hoped for and more. We look forward to welcoming you back again soon!
5.0分
其他
Blown away
AMAZING!!!!! Hands down the most comfortable bed in the world. Delicious breakfast friendly staff. 5 stars is not enough
to rate this place
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酒店回复: Wow — thank you for such an incredible review! We’re absolutely thrilled to hear that you had an amazing stay and that everything from the comfort of the bed to the breakfast and staff made such a strong impression.It means a great deal to us to know that we exceeded your expectations — and your comment that “5 stars is not enough” truly made our day! We can’t wait to welcome you back the next time you’re in town.
2.0分
其他
Nonexistent housekeeping! Five night stay had to get own towels and empty our own trash!
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酒店回复: Thank you for taking the time to share your feedback. I’m truly sorry for the inconvenience you experienced during your stay, especially regarding the lack of housekeeping support. A five-night visit should never require you to track down your own towels or handle your own trash, and I apologize that we fell short of the service you rightfully expected.This is not the level of care we aim to provide, and I have already addressed this with my team to ensure it does not happen again. I would really appreciate the opportunity to welcome you back and restore your confidence in us. If you decide to stay with us again, please feel free to reach out to me directly via name—I will personally ensure your accommodations are comfortable and properly serviced throughout your visit.Thank you again for bringing this to my attention, and I hope we have the chance to make this right.
5.0分
其他
Cleanliness of facility and friendliness of staff. The delicious breakfasts are a fantastic plus!
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酒店回复: Thank you so much for your kind words about your stay with us! We take pride on having a friendly staff and making sure our breakfast is up to standards for our guests :)
4.0分
其他
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Great room design, very comfortable. The room was clean but we weren’t convinced they changed the linen because the kitchen towels clearly were not replaced and smelled bad. Overall decent stay and we will stay again.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the room design and comfort, and that you plan to stay with us again. We’re very sorry about the concern with the linens and kitchen towels. This isn’t the experience we want for our guests. Please rest assured that we always change all bed linens before each guest’s arrival, and we’ll review your comments with our housekeeping team to ensure all items, including kitchen towels, meet our cleanliness standards. We truly appreciate your honesty and look forward to welcoming you back for an even better stay next time.
4.0分
家庭亲子
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Love the amusement park is directly across from hotel entrance. Staff was friendly and welcoming. Only thing I was disappointed with was the lack of towels available in the pool area. When I asked cleaning staff for towels I was told "theres no more." I also had a bunch of ants in front of the closet in the room. Other than that. We will definitely will stay here again.
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酒店回复: Thank you for your positive feedback! We are sorry to hear that you were not provided with towels during your stay. We do have a language barrier when it comes to our cleaning staff. Nevertheless we will provide you with whatever amenities you need at the front desk. We hope to host you again soon :)
5.0分
其他
My only suggestion is seeing that the pool is small to have the last hour be adults only it was so hard to swim with a lot of kids running around
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酒店回复: Thank you for your positive feedback in regards to you stay! We always appreciate guest suggestions and will take this idea under consideration. We hope to host you again soon :)
Everything was exceptional. The breakfast set up was great. The variety of breakfast made it possible for our children and adults to eat with gusto and got is set for a good day. The pool and surrounding area was clean and well.taken care of.
I stayed for one week and was disappointed how loud it was there. I stayed on 4th floor thinking it would be quiet with out any guests above me. Major problems are ding from elevators is loud, hallways have terrible echo and can hear guests talking like they were in the room with you. Constant slamming of doors from staff and guests had my nerves frayed. Ice machine so loud and it used many times day and night. If you have kids its great. Amusement park right next door. If you are solo business traveler trying to work and sleep DO NOT stay here more than one night.
Very friendly and informative at check in. Ron was very clean and comfortable. Pool area was nice and the 50% off the first drink at the bar was a great things. Great access to Funplex over all great experience will be back thank you.
Spent 2 weeks here recently and couldnt have asked for a better stay. Staff were friendly and always ready to help!
Blown away
AMAZING!!!!! Hands down the most comfortable bed in the world. Delicious breakfast friendly staff. 5 stars is not enough
to rate this place
Nonexistent housekeeping! Five night stay had to get own towels and empty our own trash!
Cleanliness of facility and friendliness of staff. The delicious breakfasts are a fantastic plus!
Great room design, very comfortable. The room was clean but we weren’t convinced they changed the linen because the kitchen towels clearly were not replaced and smelled bad. Overall decent stay and we will stay again.
Love the amusement park is directly across from hotel entrance. Staff was friendly and welcoming. Only thing I was disappointed with was the lack of towels available in the pool area. When I asked cleaning staff for towels I was told "theres no more." I also had a bunch of ants in front of the closet in the room. Other than that. We will definitely will stay here again.
My only suggestion is seeing that the pool is small to have the last hour be adults only it was so hard to swim with a lot of kids running around