They refused to upgrade us because they said it would be too much work for housekeeping. They did not provide any of the VIP amenities and refused to let us check out even an hour later. Very poor service overall. The restaurants are also very expensive and mediocre quality. Our first time here was much better and after the poor service this time we won’t be back.
一个休息和远离尘嚣的绝佳去处，非常安静，没有噪音，但海滩不适合游泳
它的设施很漂亮而且维护得很好。关注度非常好。
唯一需要改进的是卫生（餐厅有苍蝇）。
而墨西哥晚餐的胭脂红则远非如此。它的优点是它的客人都是外国人，也许不知道墨西哥食物的丰富性。
愉快的住宿体验
酒店很新，房间、床都很舒服，突然间步行距离很长，唯一的问题是他们向您出售不同活动的旅游套餐，他们为您提供公司宣传册，当他们在这家酒店又是一个品质较低的地方。
工作人员服务很热情，全10并注意！！！
录入非常糟糕，花了很长时间才将付款交付给我们，然后一切都很好！
他们否认在其中一间餐厅进行毫无意义的预订
不幸的是，支付了包含的食品和饮料计划的费用，并被拒绝在其中一家餐厅进行预订，理由是他们的预订已满。我到了餐厅，发现没有一张桌子有人。由于工作原因，他们让我进去，在我在餐厅的两个半小时内，一个家庭来到了一张桌子。他的态度很糟糕
令人难以置信的非常宽敞的房间
建议
遥远但优秀
设施及员工服务
三不四的五星級渡假村
被安排到白天超級吵，晚上也不放過的客服
They refused to upgrade us because they said it would be too much work for housekeeping. They did not provide any of the VIP amenities and refused to let us check out even an hour later. Very poor service overall. The restaurants are also very expensive and mediocre quality. Our first time here was much better and after the poor service this time we won’t be back.