Like staying in a retirement home where it hasn't been updated in 40 years. Smelt like a care home. Clearly not renovated in many years. Steam room out of order, spa bath did not work, changing rooms were soaking wet and dirty. Half the lockers did not work. Hotel left a note to say you would have pay additional fees if you did not clean the room after use... not what I expected when I booked an apartment in a spa hotel.
5.0分
其他
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Peaceful and quiet setting I stayed Mon-Fri so can't speak for the busier periods but massive grounds well maintained with extremely attentive, caring and friendly staff members including the Tudor bar staff which were very welcoming upon every visit well done. My room was clean and tidy if in need of an update such a shame because the room had such an outstanding view it could be so much more. Still I had a fantastic 5day stay thank you.
3.0分
家庭亲子
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This property is outdated and old fashioned, needing prompt refurbishment. Location was great for the ferry and bus tour and i cannot comment on the hotel or all the self catering units. However if you are given one of rhe cottages, be prepared to step back intot 1940s. Our had a leak which was luckily fixed promptly but was definitely not a 4 star accommodation.
3.0分
家庭亲子
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We were wowed by the size of the accommodation, but the furnishings and decor was very dated (1980s). In addition the carpet was very unclean which made us worry what else was not clean. It was almost impossible to use the oven as all the temperature markings and oven settings has worn off. We guessed. The property could be really amazing with a bit of updating and thorough cleaning. The leisure facilities were nice and not nearly as rundown as the block we were in.
3.0分
商务出差
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It does the job
We stayed in west court cottage and it had all amenities. Oven, microwave, dishwasher and pots/pans. It could benefit from more cleaning and refurbishment. Not sure if the style was meant to be retro but I would like a new carpet, curtains and bed cover. The inside pool was not bad. BEDBUGS were an issue. They had a feast on me and my family.
4.0分
其他
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Difficult to know what to say good and bad
Difficult to know what to say. Apartment spacious, excellent amenities, very clean but unfortunately in dire need of a refurbishment. Dingy walls, yellow chipped paintwork, double glazed units blown, kitchen plinth kept falling down on my feet. If you can see by the tired look of the place you can’t beat it. Staff always friendly and helpful, great position next to ferry but too far out of town for us. Having said all this I would stay there again
4.0分
其他
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Birthday trip
Location was great and loved that we had our own apartment which was good value.
However, during our stay, there were a couple of prom events that we weren’t informed about. When queried, the response was an email was sent, which I never received as I booked through a third party. I would have expected a better notification for the guests staying there, such as possibly a notice at the front desk. The hotel manager, was in the lobby one evening, where his guests were staying and instead of asking the guest how their stay was, or the reason for the visit, he was only interested in the people associated with the prom. The reason for this trip was a friends birthday, which was mentioned. Booked the afternoon tea, no extra goodwill gesture was offered, such a piece of birthday cake or an extra glass of champagne. The service during the afternoon tea, was disappointing. Initial order was placed and the service took quite some time and trying to get anyone’s attention was a challenge. Appreciate there was people in the bar and staff were attending to those guests too, but maybe more staff are required. Overall was a good stay and would return, just disappointed with the lack of attention to detail.
3.0分
其他
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Meh
Its ok. Just ok.
The most unusual thing about this hotel is a 5pm check in and a 10am check out time. I travel almost weekly for work and this is the only hotel i’ve ever known with these hours.
The main house is beautiful and the grounds are generally lovely although they need regular litter picking. Most of the accommodation is in “new” blocks that are run down and in need of some TLC. (see pictures).
The SPA could also do with a revamp but is, at present, acceptable and as described.
The rooms are fine - again a little dated. Ours had a patio area which again was in need of sprucing up and a jet wash. The Window to our room had blown and the meant we couldn’t enjoy the view.
The bedding quality is not great and the pillow cover opening is in the middle which means if your pillow turns over in the night, your face is touching the actual pillow - sounds picky but it freaked me out.
Elemis toiletries are a nice touch but only a tiny bottle for shampoo and shower gel for two people for two nights. No conditioner, no lotion or balm.
We didn’t have our room cleaned whilst we there - not sure why but didn’t see any signs telling us otherwise etc.
Location is great for Lymington to Yarmouth ferry - literally 5 minute walk.
Nothing felt luxury here. It wasn’t bad but i doubt i would be back or recommend it to friends.
3.0分
其他
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Beautiful but very tired room
The grounds are beautiful and the reception staff were lovely.
Slightly disappointed with the accommodation as it was very tired and dirty. It was also in an outbuilding and not the main hotel. Again, in dire need of modernisation.
我们对这套单间公寓的住宿体验非常满意。公寓宽敞、干净，配备了我们所需的一切，而且价格也超出了我们的预期。从酒店步行即可到达利明顿，前往新森林的其他地方也很方便。住宿体验很棒。
Like staying at a retirement home from 1960s
Like staying in a retirement home where it hasn't been updated in 40 years. Smelt like a care home. Clearly not renovated in many years. Steam room out of order, spa bath did not work, changing rooms were soaking wet and dirty. Half the lockers did not work. Hotel left a note to say you would have pay additional fees if you did not clean the room after use... not what I expected when I booked an apartment in a spa hotel.
Peaceful and quiet setting I stayed Mon-Fri so can't speak for the busier periods but massive grounds well maintained with extremely attentive, caring and friendly staff members including the Tudor bar staff which were very welcoming upon every visit well done. My room was clean and tidy if in need of an update such a shame because the room had such an outstanding view it could be so much more. Still I had a fantastic 5day stay thank you.
This property is outdated and old fashioned, needing prompt refurbishment. Location was great for the ferry and bus tour and i cannot comment on the hotel or all the self catering units. However if you are given one of rhe cottages, be prepared to step back intot 1940s. Our had a leak which was luckily fixed promptly but was definitely not a 4 star accommodation.
We were wowed by the size of the accommodation, but the furnishings and decor was very dated (1980s). In addition the carpet was very unclean which made us worry what else was not clean. It was almost impossible to use the oven as all the temperature markings and oven settings has worn off. We guessed. The property could be really amazing with a bit of updating and thorough cleaning. The leisure facilities were nice and not nearly as rundown as the block we were in.
It does the job
We stayed in west court cottage and it had all amenities. Oven, microwave, dishwasher and pots/pans. It could benefit from more cleaning and refurbishment. Not sure if the style was meant to be retro but I would like a new carpet, curtains and bed cover. The inside pool was not bad. BEDBUGS were an issue. They had a feast on me and my family.
Difficult to know what to say good and bad
Difficult to know what to say. Apartment spacious, excellent amenities, very clean but unfortunately in dire need of a refurbishment. Dingy walls, yellow chipped paintwork, double glazed units blown, kitchen plinth kept falling down on my feet. If you can see by the tired look of the place you can’t beat it. Staff always friendly and helpful, great position next to ferry but too far out of town for us. Having said all this I would stay there again
Birthday trip
Location was great and loved that we had our own apartment which was good value.
However, during our stay, there were a couple of prom events that we weren’t informed about. When queried, the response was an email was sent, which I never received as I booked through a third party. I would have expected a better notification for the guests staying there, such as possibly a notice at the front desk. The hotel manager, was in the lobby one evening, where his guests were staying and instead of asking the guest how their stay was, or the reason for the visit, he was only interested in the people associated with the prom. The reason for this trip was a friends birthday, which was mentioned. Booked the afternoon tea, no extra goodwill gesture was offered, such a piece of birthday cake or an extra glass of champagne. The service during the afternoon tea, was disappointing. Initial order was placed and the service took quite some time and trying to get anyone’s attention was a challenge. Appreciate there was people in the bar and staff were attending to those guests too, but maybe more staff are required. Overall was a good stay and would return, just disappointed with the lack of attention to detail.
Meh
Its ok. Just ok.
The most unusual thing about this hotel is a 5pm check in and a 10am check out time. I travel almost weekly for work and this is the only hotel i’ve ever known with these hours.
The main house is beautiful and the grounds are generally lovely although they need regular litter picking. Most of the accommodation is in “new” blocks that are run down and in need of some TLC. (see pictures).
The SPA could also do with a revamp but is, at present, acceptable and as described.
The rooms are fine - again a little dated. Ours had a patio area which again was in need of sprucing up and a jet wash. The Window to our room had blown and the meant we couldn’t enjoy the view.
The bedding quality is not great and the pillow cover opening is in the middle which means if your pillow turns over in the night, your face is touching the actual pillow - sounds picky but it freaked me out.
Elemis toiletries are a nice touch but only a tiny bottle for shampoo and shower gel for two people for two nights. No conditioner, no lotion or balm.
We didn’t have our room cleaned whilst we there - not sure why but didn’t see any signs telling us otherwise etc.
Location is great for Lymington to Yarmouth ferry - literally 5 minute walk.
Nothing felt luxury here. It wasn’t bad but i doubt i would be back or recommend it to friends.
Beautiful but very tired room
The grounds are beautiful and the reception staff were lovely.
Slightly disappointed with the accommodation as it was very tired and dirty. It was also in an outbuilding and not the main hotel. Again, in dire need of modernisation.