酒店回复: Thank you very much for your wonderful and detailed review.We are delighted to hear that you were satisfied with the cleanliness of our hotel and enjoyed the amenities such as face masks and bath additives. We are also very pleased that you found our location extremely convenient, with easy access to shopping areas, transportation, and nearby attractions such as Ueno Park and the National Museum of Western Art.It is great to know that our hotel suited your travel route well, including your journey from Karuizawa. Your positive comments truly encourage our team.We sincerely hope to welcome you again on your next visit to Tokyo.Front Desk Team
酒店回复: Thank you very much for staying with us and for taking the time to share your feedback. We sincerely apologize for the shortcomings you experienced with the room cleanliness, supply replenishment, and breakfast. We are truly sorry that the breakfast did not meet your expectations and left you disappointed. While immediate improvements may be challenging, we deeply value your feedback and will take it into consideration for future enhancements.Thank you again for your valuable comments, and we hope to welcome you back in the future.Front Desk Team
4.5分
高级单人房
朋友出游
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地理位置很好 楼下几步是地铁站
离京成上野站也不远
上野公园也在附近
对街是松坂屋百货和parco city
再来说说酒店
正门比较隐蔽
前台在2楼
那天check in的时候
遇见了一位来自川渝的男性工作人员
交流起来很方便 办理入住也很顺利
房间和一般的经济酒店差不多
麻雀虽小 五脏俱全
该有的都有
客房的清洁人员每天都会清扫
住了三晚 还是很满意的
下次如果住上野
还是会选择这里
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酒店回复: Thank you very much for taking the time to share such a detailed and positive review. We are delighted to hear that you enjoyed our convenient location near the subway, Keisei Ueno Station, and local attractions such as Ueno Park, Matsuzakaya, and PARCO CITY.We are also pleased that your check-in experience was smooth and that our staff could assist you comfortably. It is wonderful to know that you found the room clean and well-equipped, and that your three-night stay was enjoyable.We truly appreciate your kind words and look forward to welcoming you again on your next visit to Ueno.Front Desk Team
酒店回复: Thank you very much for your kind and detailed review.We are delighted to hear that you were satisfied with our service and found the check-in process clear and easy to understand. Your warm words about our staff’s patience and attitude are truly appreciated.While our rooms are compact, as is common in Tokyo, we are grateful for your understanding regarding the price and space. We are also pleased to know that you were satisfied with the cleanliness and the strong water pressure in the shower.It is especially encouraging to hear that you have stayed at our chain hotel in Kyoto before and that your experience with us this time was consistently positive. Your continued trust means a great deal to us.Thank you once again for choosing our hotel. We look forward to welcoming you again on your next visitFront Desk Team
酒店回复: Thank you very much for staying with us again and for your kind feedback.We’re delighted to hear that you enjoyed the convenient location and the comfort of your stay.It’s also great to know that you were satisfied with the breakfast and found our staff friendly and helpful.We truly appreciate your continued support and look forward to welcoming you back for your next Tokyo trip.Front Desk Team
酒店回复: Thank you for visiting the Sotetsu Fresa Inn Ueno Okachimachi store.We sincerely appreciate your kind words and are delighted to hear that you had a pleasant experience.Our location is highly regarded for its convenience, being just a few minutes' walk from the station, and we are pleased that it added to your comfort during your stay.Thank you again for posting your review while you are busy.We look forward to seeing you again. Front desk team
酒店回复: Thank you for taking the time to share your feedback.We’re glad to hear that you found our location convenient for exploring Tokyo. However, we’re truly sorry to learn that our service did not meet your expectations. Your comments regarding problem-solving and guest support are taken seriously, and we will share them with the relevant teams to help improve our services.We understand that some aspects of our self-service style may not be ideal for all guests. We will continue working to strike a better balance between convenience and comfort for everyone staying with us.Thank you again for your honest review, and we hope to have the opportunity to serve you better in the future.Front Desk Team
酒店回复: Thank you very much for staying at Sotetsu Fresa Inn Ueno-Okachimachi.We are truly grateful for your kind words regarding our staff.It brings us great joy to know that our service made a positive impression during your stay.Your feedback motivates us to continue delivering warm and attentive hospitality.We look forward to welcoming you again in the near future.Front desk staff
干净卫生，还有面膜和泡澡剂。离购物点donki parco montbell都是200米距离，距离羽田机场t3半小时，距离山手线御徒町地铁站200米，从轻井泽回上野过来酒店也很方便。距离上野公园的国立西洋美术馆，直走步行大概800米。montbell旁边的餐厅都很不错！总之对酒店的地理位置感到超级满意！
房间小还能接受，就是卫生清理不彻底，应该配备的消耗物品，不能及时补上，还有早餐太简单，就是一片面包，一小口土豆泥或者2小根肠，一小杯咖啡或者其他饮料，鸡蛋都没有，这个价格的酒店，就想去好好吃个早餐，白天出去玩，让人感觉很失望。
地理位置很好 楼下几步是地铁站
离京成上野站也不远
上野公园也在附近
对街是松坂屋百货和parco city
再来说说酒店
正门比较隐蔽
前台在2楼
那天check in的时候
遇见了一位来自川渝的男性工作人员
交流起来很方便 办理入住也很顺利
房间和一般的经济酒店差不多
麻雀虽小 五脏俱全
该有的都有
客房的清洁人员每天都会清扫
住了三晚 还是很满意的
下次如果住上野
还是会选择这里
酒店服务不错，check-in清晰明了，态度也耐心。就是房间确实小，但这个价格在东京也正常。卫生干净，洗澡水很大，之前在京都也住了这家连锁，这次各项服务和卫生一如既往好，值得住。
来东京第二次入住了，房间虽小，但周边交通购物🛍️，餐饮特方便，超级丝滑，非常喜欢。客服也很温和nice.，定了4天的酒店早餐，虽然是套餐，每天吃一样的，也不觉得腻。毕竟主要需求就是购物交通，吃喝。
一家不错又舒适的酒店。附近有很多好餐馆。强烈推荐。
每次来东京出差就安排这间，交通很方便，离山手线跟地铁都很近, 稍微走一下就到京成上野，到成田机场也快。 然后睡了几个房间，我还是喜欢直条的房间 (冷气不会直吹到)。
暴走东京模式，这家酒店地理位置不错。服务谈不上，可以说基本没有。遇到问题解决力弱。住客自己打扫自己解决就好。不要有什么期待就这样。
位置很好，步行即可到达东京地铁和JR线。
4月14日---4月18日。 乘坐虹桥T1到羽田的东航飞机到日本东京。三点办理好入住后就去逛街了。 晚饭在酒店附近的“上中”吃的刺身。三个人吃了8000多日币，性价比还是不错的。 15日去了银座，三越商场逛了好久，晚上吃了酒店附近的“木曾路”寿喜锅。 16日一早八年半预约好了镰仓一日游，2028元的价格。镰仓江之岛吃了午餐，逛了八幡宫，镰仓大佛，等。下午回东京，去了涩谷+表参道逛街。 17日在东京逛了日本桥，去了“洗钱寺”，下午逛了银座的几个商场。晚饭还是吃的“木曾路”。 18日九点去了酒店的药妆店补货，买了点面膜等（西西），去全家超市买了布丁+抹茶。10点半提前预约好的包车8000日币去羽田机场。14:30的飞机飞虹桥T1。 到了羽田机场后买了牛奶（日本的牛奶真好喝） 以上是记录下周期。现在说下酒店的配置：办理在二楼，自助机上面办理。不提供瓶装水。但是有面膜等提供，还有护发素等。酒店有免费的充电器可以提供。房间不大，但是还是可以接受，每天都会有人来打扫卫生，很干净。4月份的天气去也很好，不热不冷，穿一件短袖+薄外套就可以了。酒店附近吃的很多，有太平洋商场，周边很热闹，不远就是上野公园，本来预约酒店附近的今半，也非常可惜没有预约到，就算是留下些少许的遗憾吧，等下次有机会再来品尝。