酒店回复: Dear Guest,Thank you very much for your detailed and thoughtful review! We're delighted to hear that you found our hotel well-equipped, clean, and comfortable, and that you enjoyed the service provided by our front desk team — your kind words mean a lot to us.We appreciate your feedback regarding the breakfast options and the service charge. Your comments help us identify areas for improvement, and we’ll take them into consideration as we continue to enhance our guests' experience.We hope to welcome you back again soon!Best regards,Catarina QueirogaGuest ServiceMercure Concecpión
4.5分
标准特大床房
独自旅行
原文
翻译由AI提供
鉴于我住了很长时间（超过一周），经理给我升级了房间。非常感谢。
点评来源 Trip.com
5.0分
标准特大床房
商务出差
持续好评，值得推荐
展开
酒店回复: Dear Guest,We truly appreciate your kind words and your recommendation. It is very rewarding for our team to know that our efforts are continuously recognized by our guests. We look forward to welcoming you back soon for another excellent stay.Best regards,Catarina QueirogaGuest ServiceMercure Concecpión
酒店回复: Agradecemos imensamente por compartilhar sua experiência tão positiva. É uma grande satisfação saber que desfrutou de uma hospedagem espetacular e que o atendimento do nosso colaborador Jesús contribuiu para tornar sua estadia ainda mais especial. Ficamos felizes que tenha apreciado o conforto do quarto, a vista e todos os detalhes. Será um prazer recebê-los novamente em uma próxima visita.
酒店回复: Estimado Daniel,Esperando se encuentre bien queremos agradecerle el tiempo tomado en evaluarnos. Nos alegra saber que nuestro hotel cumplió con sus expectativas y disfrutaste de su estadía con nosotros.Esperamos tenerlo con nosotros nuevamente.Saludos cordiales,Guest ServiceMercure Concecpión
非常满意，专门给了一个高层景观房，俯瞰夕阳西下
设施：酒店设施齐全舒适宽敞明亮整洁
卫生：酒店卫生很整洁
服务：服务好，前台也说英文，也很热情
餐厅：早餐选择不多，中餐和晚餐有收费的buffet,价钱合理，菜品也可以，唯一就是收10%的服务费。
鉴于我住了很长时间（超过一周），经理给我升级了房间。非常感谢。
持续好评，值得推荐
出乎意料，整体环境不错，干净卫生。价格也很合适
酒店不错，但离市中心有点远。员工服务很好，早餐也不错。
酒店非常不错，很干净，交通便利，服务到位
服务非常好，尤其是前台，对所有疑问和需求都能及时解决。
住宿体验棒极了。接待员Jesus的服务让一切都变得与众不同。房间完美无瑕，可以欣赏到美丽的日落，环境安静，淋浴水压和水温都很棒，还有一张又大又舒服的床。这无疑是我们住过的最超值的酒店。
谢谢美居！
我在这里住得很愉快；我认为这是康塞普西翁最好的选择。工作人员非常友好，乐于助人。晚餐的食物很棒，房间和床也很舒适。谢谢！