酒店回复: Muchas gracias por tus comentarios positivos. Trabajando para mejorar. ¡Esperamos verte pronto de nuevo!
1.0分
其他
原文
翻译提供方：Google
好的
5.0分
其他
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This property has a mix of old and new. The outside and interiors either are new or have been redone. My room had nice wood and marble treatments, nice shower, and included a small kitchenette, like an extended stay hotel. Unfortunately, this didn't carry over to the bedding because my blanket either had burn holes or bug holes, not sure. I did not see any bugs. If you like dark rooms request the lower 200's. These rooms are off to the side over the hotel office with the only exterior window opened to a hall. It was great for me because there is no 'views' of the area and the room was dark at night. I would stay in this hotel again.
5.0分
其他
It was cozy, comfortable and great for our family emergency traveling with an elderly couple
2.0分
家庭亲子
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Only one bath towel for a room for two. Found two bugs and a spider. Sheets had stains on them. (I hope they were stains and not dirty sheets.) Beds made noise every time you moved.
4.0分
其他
My stay was pretty good. The location is grest , and we felt safe and sound in our room. The service was great, and they were very helpful.
5.0分
其他
Livery Nice. Would stay there anytime. Only if they had a monthly rate. Close to everything. Love it
4.0分
家庭亲子
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The staff was extremely friendly at check in. At face value there was nothing wrong with the room at all. It looked like a great place to have extended stay with a desk, clean beds. We definitely liked that it was hard floors in the room instead of dingy carpets like many other places. We saw the cleaning ladies come by both days and they had really good supplies, the rooms smelled very clean.
The things we encountered in our room were issues with the WiFi and TV. The first night we didn’t even see the Internet connection at all I don’t know if it was turned off at a certain time. In the morning we were unable to watch cartoons on the TV with our son because it was Xfinity TV and kept prompting for connection but there was no way to navigate to the code. Between our activities we just didn’t have time to swing by the front desk to ask. The second thing was I came back to the room to find ants all over the counter on my son’s medication, I just had to mush them and rinse his bottle off in the sink. We were only there two nights.
On Saturday night there was definitely a lot of noise on all sides, I couldn’t make sense of what noise was coming from where. Definitely a stereo on one side, baby crying on another. Nothing against families we have kids too but I haven’t had a hotel stay where you could hear so much from neighbors.
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酒店回复: Thank you for your feedback! We’ll address the issues you mentioned. For future stays, please let the front desk know right away—we’re happy to assist immediately to ensure you have a great experience with us. Looking forward to welcoming you back!Best regards,The Residency Suites, Hotel Management .
2.0分
商务出差
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As soon as I walked in for checked in, I was told that we don’t clean the room every day, and if you need any extra towel because we don’t come and clean, you can call us, there is no elevator to go upstairs, water pressure is almost like nothing,
一切都很好，但是床发出很大噪音。
非常友好的工作人员和非常干净的浴室。我不喜欢的是房间的地板有很多污垢，小厨房没有盘子、餐具或任何可以做饭的东西。
好的
This property has a mix of old and new. The outside and interiors either are new or have been redone. My room had nice wood and marble treatments, nice shower, and included a small kitchenette, like an extended stay hotel. Unfortunately, this didn't carry over to the bedding because my blanket either had burn holes or bug holes, not sure. I did not see any bugs. If you like dark rooms request the lower 200's. These rooms are off to the side over the hotel office with the only exterior window opened to a hall. It was great for me because there is no 'views' of the area and the room was dark at night. I would stay in this hotel again.
It was cozy, comfortable and great for our family emergency traveling with an elderly couple
Only one bath towel for a room for two. Found two bugs and a spider. Sheets had stains on them. (I hope they were stains and not dirty sheets.) Beds made noise every time you moved.
My stay was pretty good. The location is grest , and we felt safe and sound in our room. The service was great, and they were very helpful.
Livery Nice. Would stay there anytime. Only if they had a monthly rate. Close to everything. Love it
The staff was extremely friendly at check in. At face value there was nothing wrong with the room at all. It looked like a great place to have extended stay with a desk, clean beds. We definitely liked that it was hard floors in the room instead of dingy carpets like many other places. We saw the cleaning ladies come by both days and they had really good supplies, the rooms smelled very clean.
The things we encountered in our room were issues with the WiFi and TV. The first night we didn’t even see the Internet connection at all I don’t know if it was turned off at a certain time. In the morning we were unable to watch cartoons on the TV with our son because it was Xfinity TV and kept prompting for connection but there was no way to navigate to the code. Between our activities we just didn’t have time to swing by the front desk to ask. The second thing was I came back to the room to find ants all over the counter on my son’s medication, I just had to mush them and rinse his bottle off in the sink. We were only there two nights.
On Saturday night there was definitely a lot of noise on all sides, I couldn’t make sense of what noise was coming from where. Definitely a stereo on one side, baby crying on another. Nothing against families we have kids too but I haven’t had a hotel stay where you could hear so much from neighbors.
As soon as I walked in for checked in, I was told that we don’t clean the room every day, and if you need any extra towel because we don’t come and clean, you can call us, there is no elevator to go upstairs, water pressure is almost like nothing,