酒店回复: Dear out valued guest,Thank you for sharing your experience at Villa Le Corail, A Gran Meliá Hotel. We are delighted to hear that you enjoyed the spacious room, the modern facilities, and the relaxing hot spring right across from your room. It is also wonderful to know that our pool, Onsen, and beautiful sea view added comfort to your stay.We truly appreciate your kind words about our warm and friendly staff, as well as your positive experience at both our restaurant and spa.Thank you once again for staying with us. We look forward to welcoming you back for another pleasant and relaxing visit.Best regards,Nguyễn Minh TâmGuest Experience Manager
酒店回复: Dear our valued guest,Thank you very much for sharing your thoughtful feedback about your stay at Villa Le Corail, A Gran Meliá Hotel. We are truly delighted to know that you enjoyed the comfort and privacy of your villa, appreciated the cleanliness, and found the private pool sufficient for your relaxation.It is especially rewarding to hear that you found our service excellent and patient. Your kind recognition is a great encouragement to our entire team as we continue striving to deliver attentive and seamless hospitality.We also appreciate your note regarding the natural surroundings, and we will continue our efforts to ensure guest comfort while preserving the lush environment of the resort.We sincerely look forward to welcoming you back for another relaxing and comfortable stay in the future.Best regards,Nguyễn Minh TâmGuest Experience Manager
5.0分
葱郁单卧泳池别墅
独自旅行
今年住的最开心的一次。
住的葱郁别墅,很谧静。房间很大。在泳池边晒了三天太阳,也身心灵得到了放松。
早餐也非常好吃,十分精致。
服务人员都非常有礼貌,见面打招呼,宾至如归。感觉在用心的让每个客人得到最舒心的体验。
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酒店回复: Dear our valued guest,Thank you very much for taking the time to share your wonderful experience with us. We are truly delighted to learn that your stay was such an enjoyable and relaxing one.It is a pleasure to know that you found the Lush Villa peaceful and spacious, and that spending your days sunbathing by the pool brought you a deep sense of relaxation for both body and mind. We are also pleased that you enjoyed our refined breakfast, which is thoughtfully prepared to offer a delightful start to each day.Most importantly, we sincerely appreciate your kind recognition of our team. Your words about their warm greetings, politeness, and genuine care mean a great deal to us, as providing heartfelt and attentive service is at the core of our hospitality.Thank you once again for your kind remarks. We look forward to the pleasure of welcoming you back to Villa Le Corail, A Gran Meliá Hotel, for another memorable and rejuvenating stay.Yours sincerely,Nguyễn Minh TâmGuest Experience Manager
酒店回复: Dear our valued guest,Thank you for taking the time to share your feedback following your stay at Villa Le Corail, A Gran Meliá Hotel. Please accept our sincere apologies for any inconvenience you experienced, as certain aspects of your stay did not fully meet your expectations. Your comments have been shared with the relevant teams for further review and improvement.We are pleased to know that you enjoyed the villa’s beachfront location and the tranquil atmosphere, which we hope brought you moments of relaxation. Your feedback is truly appreciated and helps us continue to enhance the overall guest experience.Thank you once again for your valuable comments. We look forward to the opportunity to welcome you back and provide you with a more seamless and enjoyable stay in the future.Best regards,Nguyễn Minh TâmGuest Experience Manager
酒店回复: Dear our valued guest,Thank you for sharing your feedback about your stay at Villa Le Corail, A Gran Meliá Hotel. We are pleased to know that you appreciated our modern facilities, the friendliness of our team, the cleanliness of your room, and the timely breakfast arranged for your early departure.We also appreciate your feedback, which is valuable to us and supports our continuous efforts to review and further refine our services.We look forward to welcoming you back for another pleasant stay in the future.Best regards,Nguyễn Minh TâmGuest Experience Manager
5.0分
葱郁双卧复式泳池别墅
家庭亲子
设施:挺新的
卫生:5星
环境:环境好,安静
服务:服务热情,有会中文的。
餐厅口味不错,早餐不错。晚餐味道更棒,下次还会选择这里
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酒店回复: Dear our valued guest,Thank you very much for your wonderful review of your stay at Villa Le Corail, A Gran Meliá Hotel. We are truly delighted to know that you appreciated our new facilities, cleanliness, peaceful environment, and the warm and welcoming service from our team.It is especially rewarding to hear that you enjoyed the restaurant experience, from breakfast to dinner, as well as the comfort of being assisted by our team. Your kind words mean a great deal to us and serve as a strong motivation for our team to continue delivering attentive and refined hospitality.We are truly honored that you would choose to stay with us again, and we sincerely look forward to welcoming you back for another relaxing and memorable experience in the future.Best regards,Nguyễn Minh TâmGuest Experience Manager
酒店回复: 尊敬的宾客:
非常感谢您分享您近期在 Villa Le Corail, A Gran Meliá Hotel 的入住体验。我们很高兴得知您享受了别墅的私密性和舒适性,尤其是在私人泳池中度过的放松时光。我们也很高兴听到您对我们周到的清洁服务表示赞赏。
我们也真诚地感谢您对我们餐厅韩国料理的反馈。您的意见已与我们的烹饪团队分享,他们将仔细审核,以进一步提升我们尊贵宾客的用餐体验。
再次感谢您的好评和宝贵的反馈。我们期待在不久的将来再次欢迎您,享受再次轻松难忘的住宿体验。
此致,
Nguyễn Minh Tâm
宾客体验经理
点评来源 Trip.com
5.0分
沿海套房
情侣出游
很喜欢的酒店
餐厅选择很多
河粉很好吃
满分
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酒店回复: Dear our valued guest,Thank you very much for your kind review and for awarding us full marks following your recent stay at Villa Le Corail, A Gran Meliá Hotel. We are truly honored to know that you had such a positive experience with us.We are delighted that you enjoyed the variety of dining options available at the resort. It is our sincere aim to provide diverse and refined culinary experiences that cater to our guests’ preferences, and your appreciation is deeply encouraging to our entire team.Your generous feedback serves as a wonderful motivation for us to continue delivering exceptional service and memorable moments to every guest.We genuinely look forward to the pleasure of welcoming you back for another exceptional and relaxing stay in the near future.Best regards,Nguyễn Minh TâmGuest Experience Manager
酒店回复: Dear our valued guest,Thank you for taking the time to share such a detailed review of your recent stay at Villa Le Corail, A Gran Meliá Hotel. We truly appreciate your thoughtful feedback, as it helps us continue refining the experience we provide to our valued guests.We are delighted to know that you were pleased with our villa’s luxurious furnishings, amenities, and the attentiveness of our team across all departments. It is wonderful to hear that you and your family enjoyed the privacy of the pool, the convenience of in-villa dining, and the warm hospitality extended by our staff.We also value your constructive comments regarding the two-bedroom layout and breakfast experience. Your insights have been shared with our management team to further enhance guest comfort and dining satisfaction in the future.Once again, thank you for your valuable feedback and kind recognition. We sincerely hope to have the pleasure of welcoming you and your family back for an even more seamless and memorable stay at Villa Le Corail, A Gran Meliá Hotel.Best regards,Nguyễn Minh TâmGuest Experience Manager
房间很大很宽敞,设施很豪华很新(小瑕疵是没有写字台),泳池也很大,还带一个按摩小泡池,非常舒服。附近的海景也非常好看,可惜最近是雨季。工作人员都非常热情友好,服务到位。房间对面就有一个温泉,泡起来真的太爽了。酒店的餐厅手艺非常好,食物都很美味,spa的服务也非常不错,按的很舒服,这俩都还有15%的折扣
定的是双卧泳池别墅,入住的是三卧泳池别墅,别墅没有大门,每个房间是单独的门禁,从门外的楼梯可以不刷卡直接上二楼,虽然入住时候酒店承诺了另外一个卧室不会使用,但怪事还是随之而来。一天晚上11点多有服务人员按隔壁门铃,按了半天把我们吵醒,问了前台才知道搞错房号了,还有一天早上5点多隔壁门响,且有人说话,太无语了。
设施:villa很舒服,私密性和舒适度都很满意。
环境:欠缺的0.5给蚊子,植物多导致蚊虫多也确实不可避免。另外酒店的海滩太小了,公共泳池也不大,基本就泡在自己villa里面的泳池就够了。
服务:服务很好,工作人员都很有耐心。接驳车效率还是挺高的
卫生:很干净。另外这是越南办理入住和退房效率最高的一家酒店了。
今年住的最开心的一次。
住的葱郁别墅,很谧静。房间很大。在泳池边晒了三天太阳,也身心灵得到了放松。
早餐也非常好吃,十分精致。
服务人员都非常有礼貌,见面打招呼,宾至如归。感觉在用心的让每个客人得到最舒心的体验。
1.房型和预定的有区别,本来应该有一间双床房,不过给了加床解决。
2.别墅出门就是私人沙滩,适合整天泡在房间休闲。
3.缺一个超市,可以买点小零食(瓜子,扑克),需要用grab叫外卖,还不帮送到房间要自己去酒店门岗拿
4.在酒店预定了烧烤BBQ,200-300w 盾一个人,性价比超级超级低,关键是不好吃,并且给的海鲜整体感觉都新鲜,而且很小。
设施很新很高级,保安很友好,会主动跟我们打招呼,房间打扫的干净,但杯子只是在厕所里面简单冲洗而已。去问他们要小雏菊(不想喝咖啡因)茶包,他们只给我两个特别小气。最后我们离开的时候特别早,他们给的早饭还有准时到我们房间都感觉挺好的。
设施:挺新的
卫生:5星
环境:环境好,安静
服务:服务热情,有会中文的。
餐厅口味不错,早餐不错。晚餐味道更棒,下次还会选择这里
周边没什么设施,但我们享受到了最棒的服务。
每天都在私人泳池里玩得很开心,虽然海滩和主泳池有点遗憾,但有了私人泳池,一点也不觉得可惜。她们会时不时地过来打扫,服务就像田螺姑娘一样棒,简直令人惊叹!
不过,餐厅里的韩餐需要改进一下了,我们点了价值6万韩元(约合人民币300元)的菜,结果都剩下了。
很喜欢的酒店
餐厅选择很多
河粉很好吃
满分
这个酒店感觉最大的缺点就是 所谓的双卧 都是要从外面楼梯上楼 楼上楼下不同房卡 完全没有两家人住在一起的感觉 下个楼都要提前告知 除此之外 硬件设施堪称一绝 沙发椅子餐桌等 都是Minotti 包括位于 五金都是顶级的
客房打扫 有时候一天两次 有时候上午没轮到要到下午 反正该酒店从里到外 从前台到kids club服务员 态度都很不错 都是笑脸相迎
沙滩人造沙 下水膈脚 但是不妨碍每天都玩很high 主泳池很小 但是毕竟房间就有私人泳池 所以有没什么 grab可以点外卖 送过来基本上半小时 挺方便的 打车去市区 也就8、9公里 不算远
早饭也只能说没有网上吹的那么好 很普通 能吃 但没什么好东西