酒店回复: Good Morning Rajesh I can only apologise that your recent stay at The Dunes didn't meet our standards. Hopefully we can welcome you back to The Dunes in the future and show you the true warmth of The Dunes
2.0分
商务出差
原文
翻译提供方：Google
不太好，不得不修理电视天线
2.0分
商务出差
原文
翻译提供方：Google
菜单上没有素食选择，非常令人失望。
5.0分
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I arrived on a motorcycle with the large carpark to choose from and found a little out of view corner to leave the bike over night and because the hotel appears isolated i wasn't bother about security too much. One enters the hotel through two automatic sliding doors which is a bonus when carrying bags and crash helmets. The first door opens in to a cosy vestibule with seating around a rather modern teardrop shaped lig burner that appears to drip from the ceiling, it would be a wonderful place to sit on cold evening. After signing in by friendly welcoming staff I found my room negotiating my way up the stairs and along the deep pile carpeted corridor to my room.
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酒店回复: Good Evening GeoffThank you for your amazing review of The Dunes, we look forward to welcoming you back in the future.Many ThanksThe Dunes
房间非常干净整洁，餐饮非常美味
希望他们能在淡季优先安排朝向正面的房间。不过，房间非常舒适干净，周围景色也很美。
房间阴冷，通风不畅，床上铺着夏季羽绒被，这意味着我需要比平时多穿几层才能入睡。
淋浴喷头上满是黑色霉菌，根本没法用。隔壁房间的门关上后，壁灯就反复闪烁。
不过，食物选择还是不错的，可惜餐厅的氛围音乐和厨房的说唱音乐冲突，导致用餐体验很不愉快。
标准太差
总而言之，这次入住体验令人沮丧，让我感到很不爽，完全不符合我对沙丘酒店的期望——房间维修状况很差，我三次要沐浴露，清洁人员两次无视我门上“请打扫我的房间”的牌子：这意味着我的房间在三天四夜里只打扫了一次，而且没有更换茶/咖啡用品。
每晚90多英镑，我期望的是基本的维护、清洁，以及至少沐浴露、茶和咖啡——但我没有从你们的客房服务部门得到这些，也没有得到像样的服务。
强烈建议不要预订这里。
遗憾的是，酒店规定不允许分享亲身体验，这真的很奇怪，因为你的评论就是那样的……不过，这家酒店确实非常缺乏训练有素、彬彬有礼的员工，包括管理人员，缺乏良好的氛围，而且二楼的房间天花板一半是倾斜的，空间极其狭窄。
二楼也没有电梯，所以如果你需要电梯，并且尽管有过类似的经历，仍然选择入住这里，请务必在预订时告知我们合适的房间。预订这家酒店之前一定要三思，它需要大量改进。
我们入住期间很安静，酒店也很干净。我们很幸运能得到Charlette的照顾，她才华横溢，对酒店来说也贡献良多。可惜的是，早餐很差，炒鸡蛋又灰又臭。我们还要求打扫房间，把牌子挂在门上，但还没打扫干净。虽然位置很安静，但我可能不会再住这里了。
房间照明不足，无法工作。当我向工作人员反映灯不亮的问题时，他们只是把灯泡取下来，并没有更换。时钟也不工作，当我指出时，他们只是把时钟取下来，并没有更换。我住了三个晚上，第一个晚上的房间无法打扫，因为我没有门把手的标签——没有足够的门牌号来标记房间号。
不太好，不得不修理电视天线
菜单上没有素食选择，非常令人失望。
I arrived on a motorcycle with the large carpark to choose from and found a little out of view corner to leave the bike over night and because the hotel appears isolated i wasn't bother about security too much. One enters the hotel through two automatic sliding doors which is a bonus when carrying bags and crash helmets. The first door opens in to a cosy vestibule with seating around a rather modern teardrop shaped lig burner that appears to drip from the ceiling, it would be a wonderful place to sit on cold evening. After signing in by friendly welcoming staff I found my room negotiating my way up the stairs and along the deep pile carpeted corridor to my room.