酒店回复: Greetings,Thank you for allowing our team the joy of caring for you and sharing our modern accommodations, which we're glad helped you recharge between your adventures exploring San Francisco. We hope that what you loved about your visit draws you back for another, as we're sure that next stay will prove to be your best yet. Be well until we see you again.Warm Regards,Justin WilliamsGeneral Manager
酒店回复: Greetings,Thank you for making yourself at home with us here in the heart of San Francisco. In reading your feedback, it sounds as though you felt a lack of transparency made it difficult to fully settle into your time with us. We are sorry to hear that and, while we have limited control over how external booking agencies present our policies and government-imposed fees unique to businesses operating in the center of our city, we empathize with your concerns and will discuss them internally. We do hope that your time with us was, at the very least, comfortable and supportive of your ability to recharge between enjoying area adventures. Our doors are forever open to your return and, in the meantime, our team is wishing you success in your continued travels.Warm Regards,Justin WilliamsGeneral Manager
酒店回复: Greetings,It sounds as though your onsite experience with us was exceptional thanks in part to our modern grounds and focus on cleanliness, which you can forever expect when joining us. We'll continue maximizing those dimensions within our control to ensure guests like yourself feel validated in having trusted us with their care. We do hope that you'll continue to make our home yours while in San Francisco and until we see you again, want you to know that we're wishing you well in your travels.Warm Regards,Justin WilliamsGeneral Manager
酒店回复: Greetings,We appreciate you sharing how your visit with us went, and trust your time exploring our broader community proved to be everything you’d hoped as you planned your San Francisco getaway. Transparency is very important to us, and we apologize for any areas where information surrounding our policies and procedures felt unclear. If anything is lingering related to charges we carry and you’d like clarity, please reach out so we can review the specifics of your billing and shed light on concerns. Further, gratuity is never compulsory, and in those instances where it is added and a guest feels it is not warranted, we are always open to that conversation and ready to make adjustments. Our team is wishing you a wonderful start to your new year and remains a resource should you need assistance planning a return visit to our city.Warm Regards,Justin WilliamsGeneral Manager
1人觉得有用
5.0分
天际高级特大床房
情侣出游
原文
翻译由AI提供
很棒的现代化设计酒店，房间非常舒适，设施齐全。顶楼餐厅超赞，美食和风景都一级棒。
员工非常热情好客。
完全不用理会那些差评，他们只是在评论周边环境，但那只是暂时的。
酒店位置非常便利，所有交通方式就在门口。
100%推荐！
9 / 19
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酒店回复: 托马斯，您好！
您的反馈让我们度过了一个美好的早晨。我们衷心感谢您对我们酒店的现代化、舒适度以及酒店内餐厅 Rise Over Run 提供的难忘体验的赞赏。我们很高兴我们的许多服务都得到了您的认可，例如我们地处中心位置，方便您轻松前往旧金山的众多热门景点，例如联合广场、现代艺术博物馆等等。我们欢迎您的再次光临，并希望很快能再次在这座海滨瑰宝般的城市再次见到您。
此致，
贾斯汀·威廉姆斯
总经理
酒店回复: Greetings,Thank you for joining us here in the heart of San Francisco. We're delighted to read that our proximity to the Asian Art Museum served you well, as we are indeed about a 13- or so-minute walk from that cultural institution. We do hope your onsite experience with us and our overall connectedness served your needs well and are, of course, happy to go over any lingering details you may find helpful as it pertains to our policies. Your feedback is heard, and we'll continue to do everything we can to ensure guests feel accommodated and secure while staying with us, as hospitality and safety are forever top priorities for our team. Until we hopefully have the privilege of serving you again, know that we're wishing you the best in your continued travels.Warm Regards,Justin WilliamsGeneral Manager
酒店回复: Greetings Wukexing!,Your perfect score is a delight to have earned. Thank you for letting us know that, among the many aspects of your on-site experience we trust you enjoyed at Timbri Hotel, our rooms shined especially bright through their comfort and cleanliness. We’ll continue doing everything we can to elevate our experience and, of course, prioritize the security of our guests. Here’s hoping we see you back soon for what we trust will be a fresh and inspired adventure in our city.Warm Regards,Renford ParkesGeneral Manager
房间
设施齐全卫生很好
服务：满意。
就是周边有少量的流浪汉出没
隐形消费过多，下订单时携程标注1177.36人民币，到店后根据当地政府税收政策或酒店入住政策支付98美金。但入住后产生了303.44美金费用。有每晚49美金的destination fee,可以在酒店小卖部抵扣15美金的零食，但价格比当地超市的贵。有个每晚80美金的代客泊车费，加税后91.2美金。谷歌上显示最近的收费停车场很远，停了车走回来有问题。酒店入住政策和政府税收政策费比其他酒店都高很多，在小卖部买零食除了和别的城市一样收取税以外，旧金山政府收取5%的健康税。每晚有旧金山政府资源管理评估费还有加州资源管理评估费，同样是加州在硅谷住酒店就完全不会产生这两项政府税收政策费。还有个酒店对短期住客客房入住率的目的地资源管理费，这个费用其他酒店账单上也没有。完全是个坑，太多强制收费大大高出出发前携程的提示。酒店附近很多无家可归的流浪汉，有疑似的******，空气中有疑似的**气味。
设施：房间设施都是比较新的
卫生：每天房间都打扫的很干净，没有异味
环境：非常不幸的是酒店坐落在流浪汉的聚集地，出了酒店的区域，仅隔了一条马路就是流浪汉睡觉和活动的地方。
到酒店后莫名其妙被收了一些额外40刀的费用也就算了，楼下都是流浪汉。快跑。。。别来。。。
这么大酒店早餐两杯热水被收了12刀，然后又自动被收了2次18%小费，一顿50刀的早餐被收了78刀，其中一堆乱七八糟的在别的地方根本没见过的费用。
快跑。。。。超级糟糕的体验
很棒的现代化设计酒店，房间非常舒适，设施齐全。顶楼餐厅超赞，美食和风景都一级棒。
员工非常热情好客。
完全不用理会那些差评，他们只是在评论周边环境，但那只是暂时的。
酒店位置非常便利，所有交通方式就在门口。
100%推荐！
Timbri 酒店规模不大但很新。我喜欢它功能齐全的房间、前台工作人员出色的服务以及酒店的清洁度。
我特别喜欢供客人使用的宽敞开放式公共区域。地下一层有健身房，一楼有咖啡厅，13楼有餐厅。
酒店每晚会收取40美元（另加税费）的目的地费，但好的一点是他们会提供15美元的餐饮消费抵扣金。他们每晚收费100美元，会在您办理入住时从您的信用卡中扣除这笔费用，目的地费也应该从这里扣除（以及任何客房消费）。我希望能如期收到退款……
地理位置是唯一一个不太尽如人意的地方。它位于市场街和梅森街之间，在田德隆区的东南边缘。这个位置的优点是它非常中心，离联合广场和鲍威尔站很近。缺点是周边有很多无家可归者和醉汉，让人感觉不太安全。
首先，酒店在市中心，交通很方便。酒店本身不错，但是周围有些流浪汉。晚上我和妻子出去散步，觉得酒店的位置真是太棒了。
选这个酒店原因是位置离要去的亚洲艺术博物馆近，但附近街区脏乱差，各种奇怪的人和流浪汉在街上晃悠，大白天也让人觉得特别不安全，想提前一天退房也不同意，还是收了我们第二天的房费。每天收40刀的度假村费只能用15刀，而W酒店收25刀就能用25刀买东西或吃早餐。强调建议不要住这家酒店。
位置不太好，感觉有点危险，但酒店本身不错！有很多年轻人在那儿住，我猜是因为房价比较实惠吧。我很喜欢那个休息区，还有，一定要去顶楼看看哦！
酒店位置在在老区，门口夜晚有很多流浪汉，建议白天出行，酒店大堂很干净，房间也很舒适，出门就是丁丁车比较方便