酒店回复: Dear Sophie,Thank you very much for sharing your detailed feedback with us. We are delighted to hear that you enjoyed the comfort and cleanliness of your one-bedroom suite, as well as the atmosphere of our poolside restaurant.We are sorry to learn about the delays you experienced during check-in and the challenges in locating your room. Your comments regarding the availability of sunbeds and the speed of service at the restaurant are also very valuable, and we will review them carefully with our team to ensure improvements are made.We truly appreciate your constructive remarks and hope to have the pleasure of welcoming you back for an even smoother experience.Warm regards,Alejandro – Rooms Division Manager
酒店回复: Dear Elisa,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay at Hyde Ibiza, particularly our location, cleanliness, breakfast, direct beach access, and the nearby connections to Formentera.We also appreciate your comments regarding the room size and valet parking, and we’re glad to hear you enjoyed exploring the island and the nearby Mondrian.We hope to welcome you back soon for another enjoyable and memorable stay at Hyde Ibiza!Warm regards,Alejandro – Rooms Division Manager
酒店回复: Dear Sabrina,Thank you for taking the time to share your feedback about your stay at Hyde Hotel Ibiza. We are pleased to hear that you enjoyed the style of our rooms and the modern bathroom.We are sorry to learn that some aspects did not fully meet your expectations, such as the restaurant closure, breakfast timing, and external noise. Your comments are very valuable to us, and we will certainly take them into account as we continue improving our guest experience.We truly hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.Best regards,Alejandro – Rooms Division Manager
酒店回复: Hi Lea!Thank you so much for this fantastic review! We’re delighted to hear you enjoyed such a relaxing stay at Hyde Ibiza, with its exceptional location in charming Cala Llonga — that truly makes us happy! Having breakfast with sea views or choosing between our different restaurants are unforgettable experiences, and we’re thrilled to know you’re considering coming back.We look forward to welcoming you again with open arms and send you our warmest regards.The Contact Center Team
位置很好,每天早餐都很棒,但一次都没有打扫过。缺少毛巾、纸巾、水和咖啡,我不得不去要。
一切都很漂亮和现代化。设施超级舒适,对于伊维萨岛来说,这个区域的宁静真是太棒了。我会毫不犹豫地再来。
极佳的入住体验。退房后还能提供临时休息室,这真的很贴心。下次还会再来。
和孩子们度过了愉快的时光。
位置很好
住宿设施的装修很敷衍。部分建筑结构(地板和栏杆)已经老化。最糟糕的是,客房服务人员不更换房间里的咖啡杯,只是在浴室里用手指轻轻擦拭,没有清洁剂。第二天我向前台投诉后,他们甚至发现杯子里有咖啡渍。有些家具很不错。早餐很糟糕。所有餐具都完美无瑕,热菜总是冷的……工作人员态度冷淡,对服务漠不关心。泳池边的一些躺椅上长满了霉斑和水渍。房间淋浴间里也有霉点。有很多更好的选择。管理层需要加强管理,加强监督。
住宿体验不错,但有些地方可以改进。
我们的房间是单床套房,非常漂亮。非常干净,大小也合适。
入住手续办理得非常混乱,排队太长了。找房间也有点费劲。
泳池区不错,但没有床位。泳池边的餐厅很不错,食物很美味,但服务有点慢。
在海德酒店住得很愉快
酒店位置很好,开车到伊维萨市中心只需15-20分钟。停车费每天需额外支付25欧元,但我们通常附近有免费停车位。如果不开车,岛上景色就不太好。海德酒店还不错,照片上看起来比预期的要好一些。酒店非常干净,早餐也很棒!可以直接通往卡拉隆加海滩,还有直达福门特拉岛的渡轮。我们决定从伊维萨镇开车过去,因为那里的时间安排更灵活。总而言之,住宿体验很棒。房间很小,但布置精美。只是有点挑剔😉蒙德里安酒店也交通便利,而且很漂亮。“The Perq”咖啡馆的咖啡也很棒。
不错,但价格过高
服务有点贵,餐厅关门了,早餐早上7:30开始。房间装饰雅致,床上用品充足,但没什么特别的,浴室很现代。附近有一个小海滩。可惜的是,酒店紧邻另一个海滩,早起时周围的噪音很烦人。真可惜。
地理位置优越,非常适合放松度假,酒店的景色令人叹为观止。海湾和群山美不胜收!自助早餐丰盛,选择丰富。房间很漂亮,有三个泳池,还可以选择酒店的四家餐厅用餐。酒店还有很多其他值得期待的地方。我们还会再来的!