Convenient location and clean. Easy checkin with the key available from pub across the road. Had unusual single cup kettle and coffee maker and good selection of teas and coffees. Lights and bathroom tap were on timing sensors and both were a bit annoying particularly the tap when you were trying to fill a jug for the kettle. Bedclothing was a bit tired and there were only 2 fairly flat pillows on a standard size double bed. The thing I really didn’t like though was the musty smell of bedding and towels. Smelt like they had been put away damp after being washed.
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酒店回复: Dear Sir, Thank you for your review. Sorry to hear that you had some issues during your stay with us. Upon checkin our staff had instructed you to contact us throughout 24 hours should you needed anything however, we were not contacted during your 2 days stay. Should you have mentioned us your concern during your stay we would have addressed your issues if needed. We are sorry to hear that you did not like our Nescaffe Dolche gusto coffee machine and hot water dispenser. We provide these common appliances which has been appreciated by many customers. Also we use sensor taps and sensor lights on bathrooms and corridors to be environmentally friendly and cut carbon foot print for future generation.Thanks for staying with us.
5.0分
其他
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Enjoyable stay
I had a great stay at Southwell Stays. Very kind owner who communicated well. Very safe and central location in Southwell. Immaculately clean room and bathroom. Huge smart tv to enjoy whilst staying in room. Bonus of microwave and coffee station too. Very enjoyable stay
5.0分
商务出差
Amazing property that was very clean and comfy. Will def be staying when I am in the area again.
4.0分
其他
Clean tidy modern
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酒店回复: Thank you for taking time to give us a review. We hope to see you again in future. Best wishes, Southwell Stays
公平地说，这套房子非常干净。但是，楼梯顶部有一股难闻的气味，说实话，有点令人作呕。此外，床虽然舒适，但质量低劣，羽绒被套粗糙，只有两个非常薄的枕头（我们没有发现任何额外的枕头藏在任何地方），毛巾也很小，非常薄。楼下公寓里有一对夫妇，他们一直聊到凌晨（比如凌晨 2 点），声音很正常（但听不清他们在说什么）。我不会再租这套房子了。
Reasonable value & convenient but could be better
Convenient location and clean. Easy checkin with the key available from pub across the road. Had unusual single cup kettle and coffee maker and good selection of teas and coffees. Lights and bathroom tap were on timing sensors and both were a bit annoying particularly the tap when you were trying to fill a jug for the kettle. Bedclothing was a bit tired and there were only 2 fairly flat pillows on a standard size double bed. The thing I really didn’t like though was the musty smell of bedding and towels. Smelt like they had been put away damp after being washed.
Enjoyable stay
I had a great stay at Southwell Stays. Very kind owner who communicated well. Very safe and central location in Southwell. Immaculately clean room and bathroom. Huge smart tv to enjoy whilst staying in room. Bonus of microwave and coffee station too. Very enjoyable stay
Amazing property that was very clean and comfy. Will def be staying when I am in the area again.
Clean tidy modern