酒店回复: Dear Guest,Thank you for your feedback. We apologize for any miscommunication regarding the extra charge for children over 12 and for the inconvenience during check-in. Our Children policy as follow:· 01st Child till 11.99 free of charge sharing their parent’s rooms· 2nd Child from 02.00 till 11.99 charged with 50% from P.P in double room per night if sharing their parents’ room.· in case of accommodating 02 children under 12 years in a separate room, it will be quoted as a Single room We also regret the issues you experienced in the room and have shared your comments with our maintenance and housekeeping teams to improve our facilities.We value your feedback and hope to have the opportunity to welcome you back for a better experience.
酒店回复: Dear Valued Guest, Thank you so much for your excellent review! We’re delighted you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you back again soon.
酒店回复: Dear Valued Guest, Thank you so much for your excellent review! We’re delighted you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you back again soon.
酒店回复: Dear Valued Guest, Thank you so much for your excellent review! We’re delighted you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you back again soon.
酒店回复: Dear Guest,Thank you for choosing Serry Beach Resort for your vacation and for sharing your feedback online.We hope to have a pleasure of welcoming you in Serry Beach Resort again.Kind regards, Serry Beach Resort team.
酒店回复: Dear Guest, Thank you for choosing Serry Beach Resort for your vacation and for sharing your feedback online. We hope to have a pleasure of welcoming you in Serry Beach Resort again. Kind regards, Serry Beach Resort team.
5.0分
园景豪华房
朋友出游
非常好，环境很好，东西好吃，管家很热情，有很多餐厅可以选择，下次来还会再次预定！
设施：nice
卫生：nice
环境：nice
服务：nice
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酒店回复: Dear Guest,Thank you for choosing Serry Beach Resort for your vacation and for sharing your feedback online.We hope to have a pleasure of welcoming you in Serry Beach Resort again.Kind regards, Serry Beach Resort team.
体验感超棒，这边有私人沙滩，整个酒店一进去设计非常好，极简风很高级，房间很漂亮每个房间都有阳台，不冷的时候坐外面吹吃饭非常惬意。酒店有两个泳池，一个成人一个小孩。酒店餐食也是我来埃及觉得最好吃的！非常西式 埃及本地菜比较少，草莓汁芒果汁和各种鸡尾酒都非常好喝！
此酒店,预定的时候没有说不能带小孩，也没明确说12岁以上需要额外收费，然而我们入住当天并未告知要收取孩子的费用，到了第二天告知我们要额外收取800欧，如果这样完全可以多开一个房间！房间设施更是差到无语，完全不配这个价格，如果你能接受床头不能充电，能接受水盆下水都是坏了，洗脸盆没有置物架，隔音效果基本为零等等，就可以一定这里！
ins风格的酒店，一价全包，自助餐食比起其他埃餐其实更适口，房间内设施比较简陋，但是服务员的服务水平和热情除了阿斯旺的老瀑布没法比，我觉得比其他埃及酒店好太多。
整体都很好 没有缺点吧？硬要说的话就是按人头收费 哪怕是两个人住一个房间。
但是最多住两天吧 不然全包酒店的自助餐也就那些 会吃腻
-酒店主餐厅 装修比较有格调 自然简洁风格 还有很多小鸟来吃残渣
-酒店私人沙滩 很好看 只是这附近的海一般 不是清透浅蓝。
-服务 特别好 坐在大厅餐厅 如果没有饮品都有人主动来问喝什么且送过
也没有乱收小费情况
check out之后也不会回收手环 可以继续坐在大厅等飞机也有人继续来问喝什么饮料 如果退房后去吃饭应该也没问题 但是我们没去
整体服务环境都是在赫尔格达最好的了吧 只要是比较新 。
还是强烈建议全包吧，虽然圣诞节新年期间旺季大概要3000左右。全部餐厅都去体验了，其实海鲜餐厅是最好的，不知道为什么很多人说不好
酒店设施不错，白人比较多，亚洲人会有点被歧视，酒店内的club不错 晚上记得去看表演。潜水的朋友一定要选他们酒店内的潜店，服务态度很好，找mastafa小哥服务态度一流，总的来说还挺好。
周围环境与景色一流，房间跟想象的小了些，餐厅服务员比较热情，前台一般。是个度假的好地方。特别是一家子
非常好，环境很好，东西好吃，管家很热情，有很多餐厅可以选择，下次来还会再次预定！
设施：nice
卫生：nice
环境：nice
服务：nice
我觉得环境服务都很好，非常适合省心的旅游，可以在酒店住上3天 足不出户的享受红海，酒店也包含很多项目，省心
Seri海滩太棒了！虽然评论不多，我当时还有点犹豫，但他们提供了延迟退房，让我有充足的时间享受Seri海滩，非常满意。