酒店回复: Monserrath, gracias por compartir tu experiencia con nosotros. Nos complace saber que disfrutaste de la comodidad de nuestra habitación y tuviste un descanso adecuado. Esperamos verte de nuevo en tu próxima visita.
5.0分
其他
原文
翻译提供方：Google
我住在这里是为了看NBA。工作人员很友善，为我们提供了附近餐馆和旅游设施的信息。
有点令人失望的是，布莱克斯敦周围除了几家餐馆之外什么也没有。
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酒店回复: ユウヤ様、ハイアット プレイス オクラホマ シティ / ブリックタウンがお客様の NBA 体験に良い影響を与えたことを嬉しく思います。当ホテルのスタッフの親切さとおもてなしは、まさに当ホテルが誇りとするサービスの一部です。周辺環境に関するご意見にもかかわらず、ブリックタウンにある当ホテルの立地がお客様のお食事や観光の利便性を高めたと確信しております。お客様のレビューに感謝するとともに、次回のご来館を心よりお待ちしております。
5.0分
家庭亲子
原文
翻译提供方：Google
不
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酒店回复: emmagene, thank you for taking the time to share your feedback. We appreciate your visit and are glad you chose to stay with us. If there's anything specific you'd like to share about your experience, we'd love to hear from you so we can continue improving.
3.0分
家庭亲子
mechanical noise, it felt unsafe to walk outside after dark. Elevator keypads not working properly.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear your experience wasn’t as comfortable as it should have been. Your comments will be reviewed so we can continue working to improve for our guests.
4.0分
朋友出游
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The stay was great … great location friendly people … my only issue was we were told and our reservation indicated free breakfast … yet we were charged $16.00 per room for breakfast … you should refund me that amount
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the location and found our team welcoming during your stay. We understand your frustration regarding the unexpected breakfast charge, and your comments have been noted for review. Your input helps us continue improving the guest experience.
3.0分
其他
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The rooms were clean and the staff were great! They were super friendly and helpful. The hotel itself was not worth the price. There was a community microwave for the floor to share. I’ve paid less at hotels and still had a microwave in the room. It had a lot of maintenance issues like the shower/sink handles hanging loose and paint chipping. If it were maintained well I feel like it would have been a great stay but overall it was just okay
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酒店回复: Christina, thank you for sharing your experience with us. We’re glad you enjoyed the clean rooms and found our team to be friendly and helpful. We appreciate your honest feedback about the facilities and will review your suggestions to help us improve. Your comments are valuable as we look for ways to make future visits even better.
1.0分
其他
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The pet fee is ridiculous. They charge you 8 dollars a day for breakfast that has hair it. Its not complimentary
Tberes no where to park.so you have to oay to park! They domt even have pet amenities and they are wpt friendly my butt
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酒店回复: Thank you for sharing your feedback with us. We’re sorry your experience wasn’t as expected, and your comments about fees, breakfast, and pet accommodations have been shared with our team for review. Your input is important as we work to improve our services.
3.0分
家庭亲子
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Elevator keypads were not lighten up and very dated. Outside environment is not walking friendly or feeling safe. Breakfast was cheap but limited hot food, little bug inside the bread/bagels box.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your stay didn’t meet expectations, and we appreciate you letting us know about the areas where we can improve. Your comments regarding the elevator, breakfast, and surrounding environment will be reviewed with our team as we work to make each visit better.
酒店员工非常乐于助人，态度也很好。他们甚至还推荐了一些值得去的地方和活动。
位置很棒，离篮球馆很近，去哪里都步行可达。
房间舒适，所以睡得很好。
我住在这里是为了看NBA。工作人员很友善，为我们提供了附近餐馆和旅游设施的信息。
有点令人失望的是，布莱克斯敦周围除了几家餐馆之外什么也没有。
不
mechanical noise, it felt unsafe to walk outside after dark. Elevator keypads not working properly.
The stay was great … great location friendly people … my only issue was we were told and our reservation indicated free breakfast … yet we were charged $16.00 per room for breakfast … you should refund me that amount
The rooms were clean and the staff were great! They were super friendly and helpful. The hotel itself was not worth the price. There was a community microwave for the floor to share. I’ve paid less at hotels and still had a microwave in the room. It had a lot of maintenance issues like the shower/sink handles hanging loose and paint chipping. If it were maintained well I feel like it would have been a great stay but overall it was just okay
The pet fee is ridiculous. They charge you 8 dollars a day for breakfast that has hair it. Its not complimentary
Tberes no where to park.so you have to oay to park! They domt even have pet amenities and they are wpt friendly my butt
Elevator keypads were not lighten up and very dated. Outside environment is not walking friendly or feeling safe. Breakfast was cheap but limited hot food, little bug inside the bread/bagels box.