酒店回复: Dear Valued Guest,Thank you for sharing your kind impressions about your stay with us. We are delighted to know you enjoyed our hotel’s unique style, the warm welcome from our front desk team, and the assistance with your luggage upon arrival. It’s wonderful that you appreciated the little touches like the greenery by the window and the charming breakfast setting with views of the French-style houses. We’re happy that our hospitality added to your experience in this lovely town, and we hope to welcome you back for another memorable stay in Da Lat.Kind regards,Brick House Dalat Hotel
酒店回复: Dear valued guest, Thank you so much for your kind words! We are delighted to hear that you had a wonderful stay at Brick House Hotel Dalat. We will continue to maintain our high standards to provide the best experience for all our guests. We look forward to welcoming you back next time! Best regards, Brick House Dalat Hotel.
酒店回复: Dear Valued Guest,We’re truly sorry to hear about your experience and sincerely regret that your stay at Brick House Dalat Hotel did not meet your expectations.Regarding your allergy, we understand how uncomfortable and concerning such a reaction can be. However, allergic reactions can come from various causes, and it is difficult to determine the exact source. Moreover, your roommate who stayed in the same room and used the same bedding did not experience any allergic symptoms, which suggests that the cause may not be from the hotel environment. We promptly changed the bedsheets upon your request, but as the symptoms continued, we again believe the cause might not be related to the linen or room environment.As for the room type, the category you booked is our most basic one, which is located on a lower level and is clearly labeled as a windowless room. Unfortunately, most booking platforms like Agoda do not allow us to specify floor levels, and we truly apologize for any confusion this may have caused.When you requested a room change, we offered an upgrade to a much higher room category (four levels above your original booking), which naturally comes with a higher rate. We kindly explained this at the time.Your comfort and satisfaction are important to us, and we hope for your understanding.Warm regards,Brick House Dalat Hotel
酒店风格独特。前台接待挺好，一下车马上帮你拿行李，热情招呼。加微信交代酒店设施。窗台有绿植垂下感觉小清新，这个小镇有好多风格不错的小型酒店。早餐环境很好。可以看到法式风格屋群
房间不潮湿，很干爽，早餐的景色很好。听说去晚了早餐食物会比较少，但可能是因为工作日的原因，食物完全够吃。总的来说很满意。
这是大叻高原地区性价比最高、住得最舒适的酒店之一。得益于凉爽的气候，根本不需要空调，酒店只提供了一个风扇，但这已经绰绰有余了。酒店提供非常棒的早餐，地理位置也很便利，方便您探索这座度假胜地般的城市，尤其是在炎热的夏季。
首先房子很漂亮，餐厅景观台设计的好看，可以看到大叻城区全景，服务态度很友好，前台小姐姐很甜美，还帮我提前一小时办理了入住（因为看我一直在酒店等待）；位置好，出行方便。
我的房间是带阳台的，会有些吵，隔壁有鸡和狗…
大家尽量订高层一点的房间；并且隔音一般，会听到隔壁的水龙头和花洒开启的声音；除此之外，我都非常满意，大叻很美，下次还来！！
我最近入住了这家很棒的新酒店，对这次体验印象非常深刻。房间超级宽敞，提供了充足的舒适感和放松空间。酒店贴心地准备了您可能需要的所有洗漱用品，让人感觉就像在家里一样。酒店位置绝佳，出门几步就有各种各样的餐馆可供选择。一个亮点是四楼的餐厅，它不仅拥有绝美的风景，还提供种类丰富、每天更换的美味早餐——每天都能尝到新花样！餐厅员工非常出色，总是彬彬有礼，面带微笑，乐于助人，让每顿饭都非常愉快。我唯一的小小抱怨是电视只播放越南节目，但这几乎没有影响我的入住体验。无线网络稳定又快速，让我的连接顺畅无忧。此外，酒店员工在安排前往附近景点的日间旅行方面给予了极大的帮助，让探索变得轻而易举。我强烈推荐这家酒店给所有寻求舒适愉快住宿体验的旅客！
早餐主要是越南菜，不太合我的口味。我为孩子支付了额外住宿费，但只提供了两瓶水。外面很凉快，我想开窗，但没有纱窗，这让我感到不便。餐厅的景色很棒。
千万不要定这个酒店，我们定了个无窗房，没想到竟然在地下室，当天下午checkin后在房间躺了半小时，脖子上起了红疹子，然后出门过了半小时疹子消退了就没当回事。晚上回酒店睡了一小时，浑身又起疹子，然后立马出门告诉前台，要求换床单；然后我们打车去了pharmacy，医生告诉我们这是过敏了，开了涂抹的药和吃的药。于是我们返回酒店后要求换房间，酒店坚持不给换，如果要换房间就必须加钱，服务非常差！首先，在我们预订之前，酒店没有在携程上标注房间在负一楼，其次，过敏事情发生后，酒店第一反应是推卸责任，而不是关心客人情况，我真的很疑惑这酒店的好评都是刷的吗？？？隔音特别差，在房间能清清楚楚听到隔壁说话声。我们和前台沟通时要求他打电话给老板，告知我们的情况，这家酒店老板的反应更是无语，给我们两个选择：回到原来的房间或者加钱换房间。我手机里有和你们酒店的全程沟通视频，建议你们立即在全部的预定软件上说明你们的房间在地下室，不要在欺骗别的客人了，不然我就在agoda和Google上给你们差评！
一切都很好，就是我们的房间没有城市景观。我们多付了钱就是为了城市景观，结果却没看到😅😅😅。早知道还不如订便宜一点的房间呢。所以这是唯一的不足。
酒店地理位置绝佳，离很多旅游景点都很近。员工也很友好。屋顶餐厅的城市景观非常棒，你可以在那里点杯咖啡，消磨一整个上午的时光！房间很大，打扫得非常干净。唯一美中不足的是房间的隔音不太好，外面噪音有点大，尤其如果有人起得早，甚至他们的脚步声都能听见。
一切都很完美，工作人员也非常友好，下次还会再来入住。